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Is Init7 down right now? Live status and outage tracker

No, Init7 is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

4 reports in total, counted in 15-minute windows

No problem reports came in for Init7 in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 4 reports. Most recent reports were about broadband internet (100%). The last spike in reports was 195 h ago and lasted 3 h 19 min.

In the past 24 hours, 4 user reports came in for Init7. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 2 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
2
2 reports, 10 h ago
Last 24 hours

Init7 outages and problems

In the past 24 hours, 4 user reports came in for Init7. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Init7 stayed at their usual level the whole time.
This month

Init7 in October 2026

Problem reports in October (since 5 October)
1,424

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Init7.

  1. Broadband Internet100%

Share of 1 recent report that said what was wrong.

Last 30 days

Init7 problem spikes, last 30 days

Since 5 October, Init7 had 4 outage spikes and 1 period of elevated reports. The longest lasted 3 h 19 min, on 23 October.

  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 1 report
  • Tue 6 Oct: 0 reports
  • Wed 7 Oct: 1 report
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 6 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 5 reports
  • Tue 13 Oct: 73 reports (outage spike that day)
  • Wed 14 Oct: 5 reports
  • Thu 15 Oct: 6 reports
  • Fri 16 Oct: 30 reports (outage spike that day)
  • Sat 17 Oct: 2 reports
  • Sun 18 Oct: 5 reports
  • Mon 19 Oct: 1 report
  • Tue 20 Oct: 5 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1,206 reports (outage spike that day)
  • Sat 24 Oct: 26 reports
  • Sun 25 Oct: 7 reports
  • Mon 26 Oct: 14 reports
  • Tue 27 Oct: 11 reports
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 2 reports
  • Fri 30 Oct: 13 reports
  • Sat 31 Oct: 4 reports
  • Outage
    Fri 23 Oct, 15:50–19:09
    Lasted 3 h 19 min
    222peak reports
  • Elevated reports
    Fri 23 Oct, 13:58–14:25
    Lasted 27 min
    28peak reports
  • Outage
    Fri 23 Oct, 10:16–11:13
    Lasted 57 min
    45peak reports
  • Outage
    Fri 16 Oct, 13:15–13:53
    Lasted 38 min
    20peak reports
  • Outage
    Tue 13 Oct, 18:37–19:24
    Lasted 48 min
    14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Init7 not working

Init7 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach init7.net over your own connection, right now. Nothing is sent to us or stored.

  1. Check the Init7 status page

    Open the official status page at https://www.as13030.net/status.php first. It shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; the app does not ping or probe the network itself.

  2. Power-cycle the Init7 router

    Unplug the router's power lead, wait 30 seconds, then plug it back in. Leave it alone for two minutes so it can reconnect, and check whether the WAN or fiber light comes back on.

  3. Ping past the Init7 router

    From a computer on your network, run `ping 1.1.1.1` on Windows or `ping -c 4 1.1.1.1` on macOS and Linux. If that fails while the router's admin page still loads, the fault sits upstream of your devices.

  4. Send Init7 support the details

    Go to the help centre at https://init7.net/support/ and contact support. Give your customer number, router model, router firmware version, and the symptom you see; say whether the status page shows a spike in reports and note any recent change to your setup.

While Init7 is down: what to use instead

  • Mobile data Use your phone's hotspot with a Swisscom, Sunrise, or Salt connection when your home internet is unavailable.
  • Public Wi-Fi Connect through a trusted library, café, hotel, or workplace network for basic browsing and messaging.
  • Another connection Switch to a second fixed line or a travel router with a separate SIM if you need stable access for work.
Your device

Fix Init7 on Windows, Mac, Android and iPhone

Init7 on Windows

Fix
Power cycle your Init7 fiber modem or router, then disable and re-enable your Windows network adapter. You can also flush your DNS cache in the system settings to clear any connection conflicts.
Check
Check the network status icon in your Windows system tray, or attempt to ping a public website to see if Init7 is routing traffic. You can also log into your router's admin panel to verify the WAN connection status.
Command Prompt
ping init7.netTest whether Init7's servers reply
nslookup init7.netCheck that Init7's DNS resolves
tracert init7.netTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Init7 on Mac

Fix
Restart your Init7 router and renew your DHCP lease in the macOS Network settings. If you are using a wired fiber connection, ensure your Thunderbolt or USB-C Ethernet adapter is properly detected.
Check
Open the macOS Network settings to see if your connection to the Init7 router is active with a green status indicator. You can also use the network diagnostics tool to test external connectivity.
Terminal
ping -c 4 init7.netTest whether Init7's servers reply
nslookup init7.netCheck that Init7's DNS resolves
traceroute init7.netTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Init7 on Android

Fix
Restart both your Android device and the Init7 router, then forget and reconnect to your Wi-Fi network. If the issue persists, disable private DNS settings in your Android connection preferences.
Check
Look for a 'Connected, no internet' warning next to your Init7 Wi-Fi network name in your settings. You can also try loading a web page or using a network ping app to verify the connection.

Init7 on iPhone and iPad

Fix
Restart your iPhone or iPad and power cycle your Init7 fiber modem. If the connection fails, toggle Airplane Mode or reset your iOS network settings to clear configuration conflicts.
Check
Check the iOS Wi-Fi settings menu for any internet connectivity warnings under your Init7 network name. You can also disable Wi-Fi to check the Init7 status page over cellular data.
Same time

Problems at the same time as Init7

Since 5 October, 4 of Init7's 5 spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Init7's spikes overlapped one of theirs.

During the latest spike

Init7: Fri 23 Oct, 15:50 to 19:09

Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Init7 problems

The busiest hour for reports about Init7 is 20:00 to 21:00 Central European time, and the busiest day is Friday.

By hour of the day

  • 00:00 to 01:00: 0 reports on an average day
  • 01:00 to 02:00: 0.08 reports on an average day
  • 02:00 to 03:00: 0 reports on an average day
  • 03:00 to 04:00: 0 reports on an average day
  • 04:00 to 05:00: 0 reports on an average day
  • 05:00 to 06:00: 0.04 reports on an average day
  • 06:00 to 07:00: 0.04 reports on an average day
  • 07:00 to 08:00: 0.33 reports on an average day
  • 08:00 to 09:00: 0.3 reports on an average day
  • 09:00 to 10:00: 0.41 reports on an average day
  • 10:00 to 11:00: 1.4 reports on an average day
  • 11:00 to 12:00: 0.77 reports on an average day
  • 12:00 to 13:00: 0.3 reports on an average day
  • 13:00 to 14:00: 1 report on an average day
  • 14:00 to 15:00: 0.41 reports on an average day
  • 15:00 to 16:00: 0.84 reports on an average day
  • 16:00 to 17:00: 0.37 reports on an average day
  • 17:00 to 18:00: 0.24 reports on an average day
  • 18:00 to 19:00: 0.7 reports on an average day
  • 19:00 to 20:00: 1.3 reports on an average day
  • 20:00 to 21:00: 1.7 reports on an average day
  • 21:00 to 22:00: 1.1 reports on an average day
  • 22:00 to 23:00: 0.39 reports on an average day
  • 23:00 to 00:00: 0.18 reports on an average day

By day of the week

  • Monday: 6.2 reports on an average Monday
  • Tuesday: 16 reports on an average Tuesday
  • Wednesday: 2 reports on an average Wednesday
  • Thursday: 2.9 reports on an average Thursday
  • Friday: 39 reports on an average Friday
  • Saturday: 8.2 reports on an average Saturday
  • Sunday: 3.9 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Init7 goes down

Init7 is a Swiss internet provider that runs its own network and sells fiber connections to homes and small businesses; an outage cuts the link those customers depend on for browsing, video calls, remote work, and streaming. The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; for confirmed network issues, check the official status page.

During an outage, a page you try to open hangs on a blank screen or returns a browser error, and a video call freezes or drops while Wi-Fi still shows a strong signal. DNS lookups stall first, so apps that were already open keep retrying; streaming, cloud backups, email sync, and voice or TV service over the line fail as the connection stays down. Problems can hit one line or a whole region, and a single service such as TV or telephony can break while general browsing still works. The status at the top of the page comes from user problem reports, counted in 15-minute windows over the last 24 hours; the app does not ping or probe the network, and it never checks from multiple locations.

Servers and network

Init7 IP address, servers and network

IPv4 address
77.109.180.76
IPv6
2001:1620:1700:1102::c
Network
AS13030 · INIT7, registered in Switzerland
DNS hosted by
its own name servers (init7.net)
HTTPS certificate
Issued by Let's Encrypt, valid until 6 Jan 2027 (66 days)
HTTP/3
Not advertised
Our check
Answered in 170 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for www.init7.net. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.init7.net. Fastest from Frankfurt (62 ms), slowest from Singapore (3,115 ms). Every location connected to the same address, on INIT7 (AS13030).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30262 ms77.109.180.76
ViennaAustriaUp · HTTP 302110 ms77.109.180.76
MilanItalyUp · HTTP 30266 ms77.109.180.76
ParisFranceUp · HTTP 302160 ms77.109.180.76
AmsterdamNetherlandsUp · HTTP 302198 ms77.109.180.76
MadridSpainUp · HTTP 302207 ms77.109.180.76
WarsawPolandUp · HTTP 302165 ms77.109.180.76
Los AngelesUSAUp · HTTP 302478 ms77.109.180.76
São PauloBrazilUp · HTTP 3021,196 ms77.109.180.76
SingaporeSingaporeUp · HTTP 3023,115 ms77.109.180.76
TokyoJapanUp · HTTP 3021,260 ms77.109.180.76

Checked with check-host.net from its servers in these cities 3 days ago, for www.init7.net. Time is how long each server took to load the page.

Questions

Init7 FAQ

Is Init7 down right now?
The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. If the official status page listed above shows an issue, wait for that update before you change anything at home. If reports look normal, test a second device on the same Wi-Fi and then switch that device to mobile data; when only the Wi-Fi path fails, the problem is on your side.

Why does my Fiber7 connection drop when I plug in a new router?
A replacement router can fail on Fiber7 if its WAN settings do not match what your line expects, and the old router may still work because its settings are already saved. Put the old router back and note which port and cable worked, then use the help centre to confirm the settings for your model. If the new router still cannot get an address, the fault is likely in its configuration.

Can I use my own router with a Fiber7 line?
You can, but the router has to support the connection type your line uses and you need the right WAN settings before it will pass traffic. Keep the old router nearby while you test the new one; if the new box cannot get an address, put the old one back and compare the settings. The help centre has the details for common models.

Why does my Init7 invoice not match the amount I expected?
A changed Fiber7 option or a one-off charge can move the total before the next invoice settles, so compare the line items and the final figure. If a payment still shows as open, check the reference number on the transfer because a missing or wrong reference can leave the invoice unpaid. The help centre can confirm what each line means.

Why does my Fiber7 connection work on my phone but not on my laptop?
A phone on mobile data proves nothing about your Fiber7 line, so first join the same Wi-Fi network on both devices and load the same site. If the laptop fails only on Wi-Fi, forget the network and rejoin it; if it fails on Ethernet too, the problem is in the laptop's network settings or cable. The help centre lists the basic checks for your router model.
For your site

Put the Init7 status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Init7 status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/init7/"><img src="https://isitdownrightnow.app/badge/init7.svg" alt="Init7 status" height="20"></a>
Markdown, for README files
[![Init7 status](https://isitdownrightnow.app/badge/init7.svg)](https://isitdownrightnow.app/services/init7/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Init7

The status on this page comes from user-submitted problem reports for Init7, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Init7, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Init7's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.