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Microsoft OneDrive onedrive.live.com

Is Microsoft OneDrive down right now? Live status and outage tracker

No, Microsoft OneDrive is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

30 reports in total, counted in 15-minute windows

No problem reports came in for Microsoft OneDrive in the last hour, against about 4 at this time on a usual day. Over the last 24 hours there were 30 reports. Worldwide, most recent reports were about save / sync (43%) and login (29%). The last spike in reports was 78 h ago and lasted 15 min. These are user reports from the US, where most people report Microsoft OneDrive problems.

Around the world right now: normal in 66 other countries. Most reports in the last hour: the Philippines 3 · Canada 1 · Germany 1. By country

In the past 24 hours, 30 user reports came in for Microsoft OneDrive. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
100% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
3
3 reports, 23 h ago
Last 24 hours

Microsoft OneDrive outages and problems

In the past 24 hours, 30 user reports came in for Microsoft OneDrive. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Microsoft OneDrive stayed at their usual level the whole time.
Report categories

What people can report about Microsoft OneDrive

What went wrong

What people said was wrong in recent problem reports for Microsoft OneDrive worldwide.

  1. Save / Sync43%
  2. Login29%
  3. App21%
  4. Integrations7%

Share of 14 recent reports that said what was wrong, from every country listed below.

World map

Microsoft OneDrive reports around the world

In the last 24 hours, 156 problem reports about Microsoft OneDrive came in from 23 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The Philippines Normal 33
Canada Normal 17
Germany Normal 13
The US numbers above Normal 091
The UK Normal 08
Brazil Normal 08
Japan Normal 07
Mexico Normal 04
France Normal 04
The Netherlands Normal 04
Indonesia Normal 03
Spain Normal 02

Each country's status compares its reports with the usual level there. 55 more countries had 12 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Microsoft OneDrive problem spikes, last 30 days

Since 6 October, Microsoft OneDrive had 1 outage spike and 2 periods of elevated reports. The longest lasted 26 min, on 28 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 2 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 1 report
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 1 report
  • Thu 15 Oct: 3 reports
  • Fri 16 Oct: 1 report
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 1 report
  • Mon 19 Oct: 3 reports
  • Tue 20 Oct: 1 report
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1 report
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 1 report
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 3 reports
  • Wed 28 Oct: 65 reports (outage spike that day)
  • Thu 29 Oct: 143 reports
  • Fri 30 Oct: 105 reports
  • Sat 31 Oct: 29 reports
  • Sun 1 Nov: no data
  • Elevated reports
    Wed 28 Oct, 17:29–17:44
    Lasted 15 min
    10peak reports
  • Outage
    Wed 28 Oct, 16:02–16:28
    Lasted 26 min
    13peak reports
  • Elevated reports
    Wed 28 Oct, 15:14–15:29
    Lasted 15 min
    10peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US344
  • Japan74
  • The UK35
  • Brazil33
  • Canada28
  • Germany23
  • Colombia19
  • France19

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Microsoft OneDrive not working

Microsoft OneDrive is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach onedrive.live.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check the OneDrive cloud icon

    Look near the clock in the notification area. A slash or red X on the icon means sync has paused or hit a problem. Click the icon and choose Resume syncing when that option shows.

  2. Restart OneDrive

    Press Ctrl+Shift+Esc to open Task Manager. Find Microsoft OneDrive under Processes and select End task. Open the app from the Start menu and sign in if it asks.

  3. Reconnect your OneDrive account

    Click the OneDrive cloud icon, then open Help & Settings > Settings > Account. If you signed in with the wrong account, select Unlink this PC. Link the correct account and let sync start again.

  4. Reset OneDrive

    Press Windows key + R and run %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the Run box. Wait for the reset to finish. Open the app from the Start menu; sign in if it asks.

While Microsoft OneDrive is down: what to use instead

  • Files already on your device Anything you marked as 'Always keep on this device' still opens from File Explorer or Finder while the cloud side is out, and your edits upload once syncing starts again.
  • OneDrive in a browser If the sync app is stuck, the web version may still load.
  • Email attachment Attach the file to an email when a share link won't open for the person you sent it to.
  • Google Drive or Dropbox Upload a copy there if someone needs the file soon, but move it back afterwards so you don't end up editing two versions.
Your device

Fix Microsoft OneDrive on Windows, Mac, Android and iPhone

Microsoft OneDrive on Windows

Fix
Restart the Microsoft OneDrive app from the system tray, or reset the sync client using the Run dialog if files aren't syncing. You can also check for pending Windows Updates that might affect integration.
Check
Look at the Microsoft OneDrive icon in the taskbar for synchronization error symbols, or try logging into the OneDrive website to see if the cloud service is online.
Command Prompt
ping onedrive.live.comTest whether Microsoft OneDrive's servers reply
nslookup onedrive.live.comCheck that Microsoft OneDrive's DNS resolves
tracert onedrive.live.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Microsoft OneDrive on Mac

Fix
Restart the Microsoft OneDrive app from the macOS menu bar, or reset the application if your sync is stuck. Ensure the app has the necessary permissions under Files and Folders in your System Settings.
Check
Check the status of the Microsoft OneDrive menu bar icon for error messages, or try accessing your files through the OneDrive web portal on Safari.
Terminal
ping -c 4 onedrive.live.comTest whether Microsoft OneDrive's servers reply
nslookup onedrive.live.comCheck that Microsoft OneDrive's DNS resolves
traceroute onedrive.live.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Microsoft OneDrive on Android

Fix
Clear the Microsoft OneDrive app cache in your Android settings, or update the app to the latest version via the Google Play Store. If sync fails, verify that background data usage is enabled for the app.
Check
Open the Microsoft OneDrive app to see if your files fail to load, or try accessing the service using a mobile web browser to rule out a local app issue.

Microsoft OneDrive on iPhone and iPad

Fix
Update the Microsoft OneDrive app via the App Store, or reinstall it if it keeps crashing. Ensure that cellular data permissions are enabled for OneDrive in your iOS settings.
Check
Check if the Microsoft OneDrive app displays connection errors when loading your files, or try logging in through Safari to verify if the server is responding.
Same time

Problems at the same time as Microsoft OneDrive

Since 6 October, all 3 of Microsoft OneDrive's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Microsoft OneDrive's spikes overlapped one of theirs.

During the latest spike

Microsoft OneDrive: Wed 28 Oct, 17:29 to 17:44

57 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Microsoft OneDrive problems

The busiest hour for reports about Microsoft OneDrive is 20:00 to 21:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.32 reports on an average day
  • 01:00 to 02:00: 0.55 reports on an average day
  • 02:00 to 03:00: 0.48 reports on an average day
  • 03:00 to 04:00: 0.46 reports on an average day
  • 04:00 to 05:00: 0.21 reports on an average day
  • 05:00 to 06:00: 0.13 reports on an average day
  • 06:00 to 07:00: 0.04 reports on an average day
  • 07:00 to 08:00: 0.12 reports on an average day
  • 08:00 to 09:00: 0.1 reports on an average day
  • 09:00 to 10:00: 0.04 reports on an average day
  • 10:00 to 11:00: 0.12 reports on an average day
  • 11:00 to 12:00: 0.01 reports on an average day
  • 12:00 to 13:00: 0.2 reports on an average day
  • 13:00 to 14:00: 0.34 reports on an average day
  • 14:00 to 15:00: 0.78 reports on an average day
  • 15:00 to 16:00: 0.85 reports on an average day
  • 16:00 to 17:00: 1.3 reports on an average day
  • 17:00 to 18:00: 1.3 reports on an average day
  • 18:00 to 19:00: 0.97 reports on an average day
  • 19:00 to 20:00: 1.4 reports on an average day
  • 20:00 to 21:00: 1.6 reports on an average day
  • 21:00 to 22:00: 1.4 reports on an average day
  • 22:00 to 23:00: 1.2 reports on an average day
  • 23:00 to 00:00: 0.63 reports on an average day

By day of the week

  • Monday: 1.5 reports on an average Monday
  • Tuesday: 1.5 reports on an average Tuesday
  • Wednesday: 22 reports on an average Wednesday
  • Thursday: 48 reports on an average Thursday
  • Friday: 27 reports on an average Friday
  • Saturday: 7.3 reports on an average Saturday
  • Sunday: 0.65 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Microsoft OneDrive goes down

Microsoft OneDrive keeps your files in the cloud and syncs them across Windows, Mac, phones, and the web. Students and remote workers depend on it for assignments and shared folders, so an outage interrupts sync and access to files you did not save on your device.

When OneDrive has trouble, sync usually stalls first: the tray icon spins while files sit on 'Processing changes', and edits from one device do not appear on another. Uploads fail next. On the web or mobile app, an upload may stop with a generic error, and shared links can open for you while returning 'File not found' or 'Access denied' for someone else. Problems are often partial or regional, so a desktop client on Windows might sync fine while the iOS app cannot sign in, or one area loses access because a routing or authentication service is down; the status at the top of this page reflects user problem reports counted in 15-minute windows over the last 24 hours, so a local spike can appear even when the service works for most people.

Servers and network

Microsoft OneDrive IP address, servers and network

IPv4 addresses
13.107.137.11
Show all 2
  • 13.107.139.11
IPv6
Not offered
Network
AS8075 · Microsoft Corporation, registered in the United States
Served through
Microsoft
DNS hosted by
Microsoft Azure DNS
HTTPS certificate
Issued by Microsoft Corporation, valid until 19 Mar 2027 (138 days)
HTTP/3
Not advertised
Our check
No answer within 10 seconds

Checked from our server in Frankfurt, Germany, 9 h ago, for onedrive.live.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from onedrive.live.com. Fastest from Frankfurt (92 ms), slowest from Los Angeles (347 ms). Every location connected through Microsoft Corporation (AS8075), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30292 ms13.107.139.11
ViennaAustriaUp · HTTP 302159 ms13.107.139.11
MilanItalyUp · HTTP 302152 ms13.107.137.11
ParisFranceUp · HTTP 302162 ms13.107.137.11
AmsterdamNetherlandsUp · HTTP 302185 ms13.107.137.11
MadridSpainUp · HTTP 302163 ms13.107.137.11
WarsawPolandUp · HTTP 302177 ms13.107.139.11
Los AngelesUSAUp · HTTP 302347 ms13.107.137.11
São PauloBrazilUp · HTTP 302201 ms13.107.139.11
SingaporeSingaporeUp · HTTP 302308 ms13.107.137.11
TokyoJapanUp · HTTP 302142 ms13.107.137.11

Checked with check-host.net from its servers in these cities 9 h ago, for onedrive.live.com. Time is how long each server took to load the page.

Questions

Microsoft OneDrive FAQ

Is Microsoft OneDrive down right now?
The status at the top of this page shows whether user problem reports are above their usual level. It does not ping or probe the service, so a normal bar points to a problem on your side. The official status page is at https://status.cloud.microsoft/ if you want Microsoft's own view. To check your side, open another Microsoft 365 app in a browser and try a different network; then sign out and back in on the device with the sync problem.

Why does OneDrive say my storage is full after I deleted files?
Deleted files sit in the OneDrive recycle bin, so they still count against your quota until you empty it. A work or school account can have a smaller quota set by an admin. Empty the bin, then check camera roll and shared folders you own for large files.

Why does OneDrive keep showing 'Can't sync this file' with a red X?
That mark usually means the file is open in another program, locked by another process, saved in a folder the app cannot reach, or stored on a path that is too long. Close the file and restart the app. Then check the path for unusual characters or a full drive; if it still fails, move the file to a local folder and add it back to the sync folder.

Why won't OneDrive sign me in on Windows or Mac?
A stale token or a wrong account picker can cause a loop where the app asks for your password again and again. Remove the account from Windows Credential Manager or macOS Keychain, then sign back in with the correct account. If your organization uses conditional access, your device may need to be compliant before the sign-in finishes.

Why is OneDrive stuck on 'Processing changes' or 'Sync pending'?
A large batch of files, a locked file, a metered connection, or a pending upload can hold the queue open. Check the app icon for a pause symbol, then resume sync if you paused it. Pause and resume again can clear a stuck queue, but if the same file keeps blocking, remove that file from the sync folder and add it back alone.
For your site

Put the Microsoft OneDrive status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Microsoft OneDrive status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/microsoftonedrive/"><img src="https://isitdownrightnow.app/badge/microsoftonedrive.svg" alt="Microsoft OneDrive status" height="20"></a>
Markdown, for README files
[![Microsoft OneDrive status](https://isitdownrightnow.app/badge/microsoftonedrive.svg)](https://isitdownrightnow.app/services/microsoftonedrive/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Microsoft OneDrive

The status on this page comes from user-submitted problem reports for Microsoft OneDrive, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Microsoft OneDrive, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Microsoft OneDrive's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.