Is Banco Itaú down right now? Live status and outage tracker

Banco Itaú outages and problems

User reports, last 24 hours

462 reports in total, counted in 15-minute windows

In the last hour, 9 problem reports came in for Banco Itaú, against about 4 at this time on a usual day. Over the last 24 hours there were 462 reports. The last spike in reports was 2 h ago and lasted 52 min. These are user reports from Brazil, where most people report Banco Itaú problems.

16 8

24 h ago18 h12 h6 hNow

• NormalClose to the usual level22 h 15 min · 371 reports
• ElevatedMore than 1.5 times the usual level1 h 45 min · 91 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAbout 4 an hour now

Reports, last hour

9

59% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

15

15 reports, 12 h ago

In the past 24 hours, 462 user reports came in for Banco Itaú. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 15 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 2 h ago

  Lasted 15 min
  10peak reports
• Elevated reports
  Ended 6 h ago

  Lasted 15 min
  14peak reports
• Elevated reports
  Ended 8 h ago

  Lasted 45 min
  13peak reports
• Elevated reports
  Ended 11 h ago

  Lasted 30 min
  15peak reports
• Elevated reports
  Ended 14 h ago

  Lasted 15 min
  13peak reports

Banco Itaú in November 2026

Problem reports in November (since 3 November)

525

Monthly report for November 2026

People who report a problem with Banco Itaú to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Caixa eletrônico
• Pagamento de contas
• Cartões
• Mobile banking
• Login no App
• Internet banking
• Login no internet
• Transferências
• Depósitos
• Saques
• Saldo da conta
• PIX

Banco Itaú problem spikes, last 30 days

Since 3 November, Banco Itaú had 3 outage spikes and 9 periods of elevated reports. The longest lasted 56 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 00:46–01:38

  Lasted 52 min
  10peak reports
• Elevated reports
  Wed 4 Nov, 22:55–23:12

  Lasted 17 min
  10peak reports
• Elevated reports
  Wed 4 Nov, 22:01–22:18

  Lasted 17 min
  11peak reports
• Elevated reports
  Wed 4 Nov, 20:18–21:08

  Lasted 51 min
  15peak reports
• Outage
  Wed 4 Nov, 18:01–18:57

  Lasted 56 min
  17peak reports
• Elevated reports
  Wed 4 Nov, 16:54–17:12

  Lasted 18 min
  10peak reports
• Elevated reports
  Wed 4 Nov, 15:23–15:53

  Lasted 30 min
  17peak reports
• Outage
  Wed 4 Nov, 13:23–13:38

  Lasted 15 min
  19peak reports

4 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Banco Itaú not working

Banco Itaú is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Banco Itaú.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Banco Itaú is down: what to use instead

• Mobile app If the website fails but the app opens, use it to check balance, pay bills, make Pix, or block a card.
• Browser access If the app freezes after login, try the banking website from a browser and avoid saved tabs that may be stuck on an old session.
• Card payment For purchases, use your Itaú credit or debit card directly while account screens or Pix are failing.
• Another bank account If you have an account at another Brazilian bank or fintech, make urgent Pix transfers or bill payments there and reconcile things later.

Problems at the same time as Banco Itaú

Since 3 November, all 12 of Banco Itaú's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Banco Itaú problems

The busiest hour for reports about Banco Itaú is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Banco Itaú IP address, servers and network

Service updates from @itau

No posts about problems from @itau in the last 14 days. The latest is from .