OneLogin outages and problems
No user reports came in for OneLogin in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
OneLogin in October 2026
- Problem reports in October (since 29 October)
- 5
Monthly report for October 2026
People who report a problem with OneLogin to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Save / Sync
- Integrations
- Automation & Workflows
OneLogin reports around the world
In the last 24 hours, 3 problem reports about OneLogin came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 1 |
| Ireland | Normal | 0 | 1 |
| Norway | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| The Philippines | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 36 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
OneLogin problem spikes, last 30 days
Since 29 October, OneLogin had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US2
- Canada1
- Ireland1
- Norway1
- The UAE0
- Argentina0
- Austria0
- Australia0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix OneLogin not working
OneLogin is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach onelogin.com over your own connection, right now. Nothing is sent to us or stored.
Open a private browsing window
Open a private or incognito window and go to your OneLogin portal. If you can sign in there, the saved session in your normal browser is stale; clear cookies and cached files for onelogin.com before you try again.
Clear OneLogin cookies and site data
In your browser settings, open the privacy or history section, choose cookies and site data, and remove entries for onelogin.com. Remove entries for the app domain that fails too, then close every window and sign in from the portal again.
Check your security factors
Sign in to your OneLogin profile, open Security Factors, and check that your active factor, such as OneLogin Protect, is still paired. If you changed phones, remove the old device and add the new one before you open the app again.
Ask your admin to check app access
If you can sign in but one app tile returns an access denied message, ask your internal OneLogin admin to check your role or group assignment for that app. Your admin can review the app's access rules and your user record; the help centre at https://onelogin.com/support has the official steps.
While OneLogin is down: what to use instead
- Direct app sign-in Open the app you need directly and sign in with its own password if it has one.
- Existing session Stay signed in while the service is down.
- IT help desk Ask your company help desk for a temporary bypass or a local password for the apps you need most.
- Backup identity provider If your organization also runs Okta or Microsoft Entra ID, use that sign-in page while the main one is unavailable.
Fix OneLogin on Windows, Mac, Android and iPhone
OneLogin on Windows
- Fix
- To fix Onelogin on Windows, clear your web browser's cache and cookies, or try accessing the portal using an Incognito window. Disabling browser extensions that block authentication scripts can also resolve the issue.
- Check
- Check if Onelogin is down on Windows by visiting the official OneLogin status page or trying to access the login portal from a different browser. If you receive a 503 Service Unavailable error, the platform is likely experiencing an outage.
ping onelogin.comTest whether Onelogin's servers replynslookup onelogin.comCheck that Onelogin's DNS resolvestracert onelogin.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadOneLogin on Mac
- Fix
- If Onelogin is not working on your Mac, clear the cache in Safari or Chrome and ensure your system time is synchronized to prevent SSO token errors. You can also try disabling active content blockers in your browser preferences.
- Check
- To tell if Onelogin is down on macOS, check the official OneLogin status page or attempt to log in using a different network connection. If other secure websites load but Onelogin does not, it indicates a service-specific issue.
ping -c 4 onelogin.comTest whether Onelogin's servers replynslookup onelogin.comCheck that Onelogin's DNS resolvestraceroute onelogin.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadOneLogin on Android
- Fix
- Fix Onelogin on Android by clearing the app cache and data for the OneLogin Protect app in your system settings. If the issue persists, check the Google Play Store to ensure the app is updated to the latest version.
- Check
- To tell if Onelogin is down on Android, check if the OneLogin Protect app fails to load or send push notifications on both Wi-Fi and cellular data. You can also check the official status website using a mobile browser.
OneLogin on iPhone and iPad
- Fix
- To fix Onelogin on iOS, reinstall the OneLogin Protect app from the App Store or offload it via your iPhone's storage settings to clear temporary files. Ensure your device's date and time settings are set to update automatically.
- Check
- Check if Onelogin is down on iOS by verifying if push notifications for multi-factor authentication are failing to deliver. You can also check the status of the service by visiting the OneLogin status page in Safari.
What happens when OneLogin goes down
OneLogin is single sign-on and multi-factor authentication for work, so staff at companies log in once to reach email, HR tools, VPNs and cloud apps. Logins just stop working.
You hit it first at the login screen, where the browser spins or bounces you back to the password prompt. Because SAML and OIDC logins depend on the service, your Slack or Salesforce tiles fail while direct logins with saved passwords still open at work. Protect pushes never arrive. The admin portal can fail too, though issues stay partial and hit some tenants while others work.
OneLogin IP address, servers and network
- IPv4 addresses
- 18.66.102.120
Show all 4
- 18.66.102.23
- 18.66.102.83
- 18.66.102.94
- IPv6 addresses
- 2600:9000:2046:3600:8:d87e:d500:93a1
Show all 8
- 2600:9000:2046:4400:8:d87e:d500:93a1
- 2600:9000:2046:5800:8:d87e:d500:93a1
- 2600:9000:2046:9800:8:d87e:d500:93a1
- 2600:9000:2046:b600:8:d87e:d500:93a1
- 2600:9000:2046:d000:8:d87e:d500:93a1
- 2600:9000:2046:e00:8:d87e:d500:93a1
- 2600:9000:2046:f400:8:d87e:d500:93a1
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- NS1
- HTTPS certificate
- Issued by DigiCert Inc, valid until 14 Mar 2027 (133 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 479 ms
Checked from our server in Frankfurt, Germany, 22 h ago, for www.onelogin.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.onelogin.com. Fastest from Los Angeles (21 ms), slowest from Tokyo (122 ms). Every location connected through Amazon.com, Inc. (AS16509), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 202 | 23 ms | 18.66.102.120data centre in Frankfurt |
| ViennaAustria | Up · HTTP 202 | 112 ms | 18.66.233.103data centre in Warsaw |
| MilanItaly | Up · HTTP 202 | 49 ms | 54.230.183.103data centre in Milan |
| ParisFrance | Up · HTTP 202 | 75 ms | 18.66.102.94data centre in Frankfurt |
| AmsterdamNetherlands | Up · HTTP 202 | 39 ms | 3.173.161.118data centre in Amsterdam |
| MadridSpain | Up · HTTP 202 | 47 ms | 13.224.83.48data centre in Madrid |
| WarsawPoland | Up · HTTP 202 | 114 ms | 18.66.233.17data centre in Warsaw |
| Los AngelesUSA | Up · HTTP 202 | 21 ms | 18.154.144.128data centre in Los Angeles |
| São PauloBrazil | Up · HTTP 202 | 36 ms | 108.138.103.10data centre in São Paulo |
| SingaporeSingapore | Up · HTTP 202 | 27 ms | 13.35.163.31data centre in Singapore |
| TokyoJapan | Up · HTTP 202 | 122 ms | 65.9.180.125data centre in Taipei |
Checked with check-host.net from its servers in these cities 22 h ago, for www.onelogin.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
OneLogin FAQ
Is OneLogin down right now?
My OneLogin Protect push never arrives. What can I do?
Why do I get stuck in a redirect loop when I sign in to a connected app?
I never get the OneLogin password reset email. What now?
I lost my phone and can't approve the MFA prompt. How do I get in?
How we track OneLogin
The status on this page comes from user-submitted problem reports for OneLogin, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for OneLogin, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from OneLogin's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.