1. Home
  2. Services
  3. Microsoft Entra
Microsoft Entra microsoft.com

Is Microsoft Entra down right now? Live status and outage tracker

No, Microsoft Entra is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Microsoft Entra in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Most recent reports were about app (100%). The last spike in reports was 51 h ago and lasted 15 min. These are user reports from the US, where most people report Microsoft Entra problems.

In the past 24 hours, 1 user report came in for Microsoft Entra. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 24 h ago
Last 24 hours

Microsoft Entra outages and problems

In the past 24 hours, 1 user report came in for Microsoft Entra. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Microsoft Entra stayed at their usual level the whole time.
Report categories

What people can report about Microsoft Entra

What went wrong

What people said was wrong in recent problem reports for Microsoft Entra.

  1. App100%

Share of 7 recent reports that said what was wrong.

World map

Where Microsoft Entra problem reports come from

The map shows where recent problem reports for Microsoft Entra came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Microsoft Entra problem spikes, last 30 days

Since 6 October, Microsoft Entra had no outage spikes, but 2 periods of elevated reports. The longest lasted 17 min, on 28 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 1 report
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 0 reports
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 1 report
  • Mon 12 Oct: 1 report
  • Tue 13 Oct: 6 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 1 report
  • Tue 20 Oct: 2 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 1 report
  • Wed 28 Oct: 42 reports (elevated reports that day)
  • Thu 29 Oct: 102 reports (elevated reports that day)
  • Fri 30 Oct: 15 reports
  • Sat 31 Oct: 1 report
  • Sun 1 Nov: no data
  • Elevated reports
    Thu 29 Oct, 20:48–21:03
    Lasted 15 min
    10peak reports
  • Elevated reports
    Wed 28 Oct, 17:36–17:53
    Lasted 17 min
    10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Microsoft Entra not working

Microsoft Entra is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach microsoft.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check the official status page for Entra

    Open the official status page at https://azure.status.microsoft/en-us/status and look for an active incident that affects sign-ins or token issuance. If Microsoft reports a broad outage, wait for the fix instead of changing tenant settings.

  2. Sign out of Entra and use a private window

    Sign out of every session, then open an InPrivate or Incognito window and sign in again. In Edge or Chrome, press Ctrl+Shift+N. This clears stale cookies for the sign-in flow without touching tenant settings.

  3. Review Entra sign-in logs

    In the Entra admin center, go to Monitoring & health > Sign-in logs, then add a filter for the person's user principal name. Open the failed event and read the failure reason and the Conditional Access tab. That tells you if the block comes from a policy or an authentication method problem.

  4. Run Conditional Access What If

    From the Entra admin center, open Protection > Conditional Access > What If. Select the person, the cloud app that fails, the location, and the device platform, then run the report. If a policy shows as applied and blocking, check its assignments and exclusions before you change anything.

While Microsoft Entra is down: what to use instead

  • Local Windows account Sign in with a local account on your PC to reach the desktop and local files when your work login fails.
  • Cached Outlook profile If Outlook already downloaded your mail, switch to cached mode to read those messages, though new mail may not arrive until the service returns.
  • Existing browser session Keep your current session open to avoid a new login.
  • Microsoft support phone line Call Microsoft support if you are locked out and need urgent help, since the web admin center may be unreachable during the outage.
Your device

Fix Microsoft Entra on Windows, Mac, Android and iPhone

Microsoft Entra on Windows

Fix
If the Microsoft Entra admin center or sign-in is failing on Windows, try clearing your browser cache or disconnect and reconnect your Work or School account in the Windows Accounts settings. You can also restart the Microsoft Account Sign-in Assistant service in the Windows Services console.
Check
To check if Microsoft Entra is down on Windows, attempt to log in to the Entra admin center and check for tenant-wide authentication errors. You can also check the official Microsoft 365 Service health dashboard for active identity outages.
Command Prompt
ping microsoft.comTest whether Microsoft Entra's servers reply
nslookup microsoft.comCheck that Microsoft Entra's DNS resolves
tracert microsoft.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Microsoft Entra on Mac

Fix
Fix Microsoft Entra access issues on macOS by clearing your browser cookies or resetting your keychain credentials associated with Microsoft. If your organization uses the Company Portal app, try signing out and re-registering your device.
Check
Determine if Microsoft Entra is down on Mac by checking if login attempts to Microsoft 365 apps fail with authentication timeouts. You can also verify the global service status via the Azure Status page on any browser.
Terminal
ping -c 4 microsoft.comTest whether Microsoft Entra's servers reply
nslookup microsoft.comCheck that Microsoft Entra's DNS resolves
traceroute microsoft.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Microsoft Entra on Android

Fix
If Microsoft Entra authentication fails on Android, clear the cache for the Microsoft Authenticator app in your device settings or check the Google Play Store for updates. Re-registering your device in the Company Portal app can also resolve connection issues.
Check
Check if Microsoft Entra is down on Android by observing if MFA push notifications fail to arrive in the Authenticator app. You can also attempt to sign in via a mobile browser to see if the identity portal loads.

Microsoft Entra on iPhone and iPad

Fix
Resolve Microsoft Entra issues on iOS by updating the Microsoft Authenticator app from the App Store or toggling your Wi-Fi connection. If verification codes are not working, try removing and re-adding your account within the app.
Check
Verify if Microsoft Entra is experiencing an outage on iOS by checking if the Authenticator app fails to generate codes or approve sign-ins. Alternatively, check the Azure Status dashboard for active cloud identity issues.
Same time

Problems at the same time as Microsoft Entra

Since 6 October, all 2 of Microsoft Entra's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Microsoft Entra problems

The busiest hour for reports about Microsoft Entra is 20:00 to 21:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.17 reports on an average day
  • 01:00 to 02:00: 0 reports on an average day
  • 02:00 to 03:00: 0.04 reports on an average day
  • 03:00 to 04:00: 0.04 reports on an average day
  • 04:00 to 05:00: 0 reports on an average day
  • 05:00 to 06:00: 0 reports on an average day
  • 06:00 to 07:00: 0 reports on an average day
  • 07:00 to 08:00: 0 reports on an average day
  • 08:00 to 09:00: 0.06 reports on an average day
  • 09:00 to 10:00: 0.02 reports on an average day
  • 10:00 to 11:00: 0.11 reports on an average day
  • 11:00 to 12:00: 0.01 reports on an average day
  • 12:00 to 13:00: 0.04 reports on an average day
  • 13:00 to 14:00: 0.14 reports on an average day
  • 14:00 to 15:00: 0.15 reports on an average day
  • 15:00 to 16:00: 0.52 reports on an average day
  • 16:00 to 17:00: 0.64 reports on an average day
  • 17:00 to 18:00: 0.65 reports on an average day
  • 18:00 to 19:00: 0.36 reports on an average day
  • 19:00 to 20:00: 1.1 reports on an average day
  • 20:00 to 21:00: 1.3 reports on an average day
  • 21:00 to 22:00: 1 report on an average day
  • 22:00 to 23:00: 0.34 reports on an average day
  • 23:00 to 00:00: 0.13 reports on an average day

By day of the week

  • Monday: 0.88 reports on an average Monday
  • Tuesday: 2.6 reports on an average Tuesday
  • Wednesday: 14 reports on an average Wednesday
  • Thursday: 32 reports on an average Thursday
  • Friday: 3.8 reports on an average Friday
  • Saturday: 0.25 reports on an average Saturday
  • Sunday: 0.33 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Microsoft Entra goes down

Microsoft Entra is Microsoft's cloud identity service, and it handles sign-in, multifactor authentication, conditional access and password reset for Microsoft 365 and third-party apps. When it falters, you lose access to mail, Teams, the Azure portal and any app that relies on its tokens.

Sign-in failures hit first: you may loop back to the login page, get a password prompt that will not complete, hit an MFA challenge that never finishes, or see a message that your account cannot be verified. Apps that already hold a valid token can keep working for a while, then token refresh fails and Outlook, Teams, the Azure portal and third-party SSO apps start asking you to sign in again. Admin work gets rough too: the admin center can stall on user searches and group edits. These problems are often partial and regional rather than total, so one tenant or one cloud instance can break while another stays fine; the official status page is the place to confirm a Microsoft-side event.

Servers and network

Microsoft Entra IP address, servers and network

IPv4 address
23.52.181.212
IPv6 addresses
2a02:26f0:3500:f84::356e
Show all 3
  • 2a02:26f0:3500:f89::356e
  • 2a02:26f0:3500:f8e::356e
Network
AS16625 · Akamai Technologies, Inc., registered in the United States
Served through
Microsoft Azure Front Door
DNS hosted by
Microsoft Azure DNS
HTTPS certificate
Issued by Microsoft Corporation, valid until 30 Jan 2027 (90 days)
HTTP/3
Not advertised
Our check
Answered in 132 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for www.microsoft.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

None of check-host.net's 11 servers got an answer from www.microsoft.com (connection timed out), but our own check from Frankfurt did, 3 days ago. That usually means the site drops automated checks from those servers, not that it is down.

Checked with check-host.net from 11 cities 3 days ago, for www.microsoft.com.

Questions

Microsoft Entra FAQ

Is Microsoft Entra down right now?

The status at the top of this page shows whether user problem reports for Microsoft Entra are above their usual level, counted in 15-minute windows over the last 24 hours. Microsoft publishes its own service health on the official status page, so check that before you change anything. If sign-in fails on one device but works on another network, the problem is likely local: try a different browser or a private window, and check that the device clock is correct.

Why does Microsoft Entra keep asking for MFA after I sign in?

Conditional Access policies decide when a sign-in needs a second factor, and a policy that covers all apps can trigger a prompt even after a recent login. Check the sign-in log for the policy name and result, then compare the device and network you used with the conditions in that policy. If the prompt only hits one app, its own authentication settings may be the cause.

What does AADSTS50011 mean when an app redirect fails?

That error means the redirect URI sent by the app does not match any URI registered on its app registration in Microsoft Entra. The app owner must add the exact URI, including the trailing slash and scheme. If you are the person signing in, send the full error text and the URL you landed on to your admin; changing your password will not help.

Why is my Windows device not showing as compliant in Entra?

Compliance status usually comes from Intune, so a device can sign in and still fail a Conditional Access rule that requires a compliant device. A stale check-in often leaves the status behind; open the Company Portal app and check for pending updates or a failed sync. Hybrid joined devices need the computer account to exist and stay enabled.

Why can't a guest user open a shared app after accepting the invite?

A guest account can accept the invite and still hit a Conditional Access policy that blocks external users or requires MFA from a network the guest cannot use. Ask the guest to open the app in a private window and check the sign-in log for the failure reason; the invite link can expire or point to the wrong tenant. If the app uses admin consent, a tenant admin must grant it before the guest can get in.
For your site

Put the Microsoft Entra status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Microsoft Entra status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/microsoft-entra/"><img src="https://isitdownrightnow.app/badge/microsoft-entra.svg" alt="Microsoft Entra status" height="20"></a>
Markdown, for README files
[![Microsoft Entra status](https://isitdownrightnow.app/badge/microsoft-entra.svg)](https://isitdownrightnow.app/services/microsoft-entra/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Microsoft Entra

The status on this page comes from user-submitted problem reports for Microsoft Entra, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Microsoft Entra, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Microsoft Entra's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services