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Is Adidas down right now? Live status and outage tracker

No, Adidas is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Live Updated 5 min ago Data refreshes every 5 minutes

Not working for you? Help centre

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Adidas, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Worldwide, most recent reports were about login (50%) and app (50%). There has been no spike in reports since 24 October. These are user reports from the US, where most people report Adidas problems.

Around the world right now: normal in 18 other countries. By country

NormalClose to the usual level24 h · 2 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

None the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

1 report, 7 h ago

Last 24 hours

Adidas outages and problems

In the past 24 hours, 2 user reports came in for Adidas. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Adidas stayed at their usual level the whole time.

This month

Adidas in November 2026

Problem reports in November: 1

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Adidas worldwide.

Login50%
App50%

Share of 2 recent reports that said what was wrong, from every country listed below.

World map

Adidas reports around the world

In the last 24 hours, 7 problem reports about Adidas came in from 5 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	Last hour	24 hours
The US numbers above	Normal	1	2
The Netherlands	Normal	0	2
The UK	Normal	0	1
Poland	Normal	0	1
Germany	Normal	0	1
Belgium	Normal	0	0
Canada	Normal	0	0
South Africa	Normal	0	0
Australia	Normal	0	0
Brazil	Normal	0	0
Spain	Normal	0	0
France	Normal	0	0

Each country's status compares its reports with the usual level there. 7 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Adidas problem spikes, last 30 days

Since 24 October, Adidas had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US4
The UK3
Poland3
The Netherlands2
Germany1
Italy1
Austria0
Australia0

Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 24 October 2026. Monthly reports for all services

Troubleshooting

How to fix Adidas not working

Adidas is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach adidas.com over your own connection, right now. Nothing is sent to us or stored.

Reload the Adidas page or app
On a computer, press Ctrl+F5 on Windows or Command+Shift+R on a Mac to reload the page without cached files. On a phone, close the app from the app switcher and open it again; this clears a hung session without touching your bag. Wait a few seconds, then try the same product page.
Open the Adidas site in a private window
In Chrome, press Ctrl+Shift+N on Windows or Command+Shift+N on a Mac to open a private window. In Safari, choose File > New Private Window. If the product page loads there, your normal browser profile or cache is the problem, so clear that next.
Try Adidas on another network
On iPhone, open Settings > Wi-Fi and turn off Wi-Fi; on Android, open Settings > Network & internet > Internet and turn off Wi-Fi. Load the site over cellular data, or try the same account on another device. If it works there, your original network or device is the problem.
Clear the Adidas app cache or reinstall
On Android, go to Settings > Apps > adidas > Storage & cache and tap Clear cache; do not tap Clear storage unless you accept losing saved logins. On iPhone, delete the app and install it again from the App Store. This removes local files that stop product pages or the bag from loading.

While Adidas is down: what to use instead

Adidas website Browser checkout works when the app freezes at the cart; sign in there to try the same order.
Adidas help centre For a stuck return or missing order update, the help centre gives you a browser form that does not depend on the app.
Your card When saved payment fails, enter your card details and pay that way instead.
Foot Locker If you need shoes or clothes and the order will not go through, Foot Locker sells some of the same labels and has its own site.

Your device

Fix Adidas on Windows, Mac, Android and iPhone

Adidas on Windows

Fix: Clear your browser's cache and cookies, or temporarily disable extensions that might block the Adidas website. You can also try restarting your router to resolve local network issues.
Check: To check if the Adidas website is down on Windows, try loading the site in an Incognito window or on a different web browser. If it works there, the issue is local to your main browser.

Command Prompt

ping adidas.comTest whether Adidas's servers reply

nslookup adidas.comCheck that Adidas's DNS resolves

tracert adidas.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Adidas on Mac

Fix: Clear your browser history and website data specifically for Adidas in Safari or Chrome, or disable active content blockers. Restarting your Mac or switching to a different browser can also resolve loading issues.
Check: Try accessing the Adidas website using a different web browser to see if the issue is browser-specific. If other websites load but Adidas does not, the service is likely experiencing an outage.

Terminal

ping -c 4 adidas.comTest whether Adidas's servers reply

nslookup adidas.comCheck that Adidas's DNS resolves

traceroute adidas.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Adidas on Android

Fix: Clear the Adidas app cache and force stop the application from your device settings before relaunching. If the issue persists, check the Google Play Store for updates or reinstall the app.
Check: Try loading the Adidas website on your mobile browser to see if the outage is limited only to the mobile app. You can also check the Google Play Store for recent reviews reporting similar issues.

Adidas on iPhone and iPad

Fix: Force close the Adidas app and check the App Store for any available updates. If it still fails to connect, uninstalling and reinstalling the Adidas app will resolve most local data issues.
Check: Switch between Wi-Fi and cellular data to see if the Adidas app loads on a different network connection. If other internet-dependent apps work normally, the Adidas service is likely down.

About

What happens when Adidas goes down

Adidas is a sportswear and footwear brand, and its website and app are where you buy running shoes, team kits, training clothes and everyday gear, check order status and start returns. When the service fails, product pages, login, cart or checkout can stall, and the status at the top counts problem reports from people using the service in 15-minute windows over the last 24 hours; the site does not ping or probe it.

The first sign is often a product page that hangs or an app home screen that will not refresh; login can bounce you back to the sign-in screen, and the cart may empty when you move to checkout. Checkout is the hard stop. Payment can fail after the order looks ready, while order history and returns may load without the details you need, and a partial failure can hit the app while the website still works. Reports can cluster around one region or a single release drop; if the trouble lasts, the help centre at https://www.adidas.com/us/help has account and order paths.

Servers and network

Adidas IP address, servers and network

IPv4 addresses: 2.20.143.179
Show all 2
2.20.180.145
IPv6 addresses: 2a02:26f0:3500:18::1724:a288
Show all 2
2a02:26f0:3500:18::1724:a294
Network: AS20940 · Akamai International B.V., registered in the Netherlands
Served through: Akamai
DNS hosted by: its own name servers (cscdns.net)
HTTPS certificate: Issued by Sectigo Limited, valid until 2 May 2027 (181 days)
HTTP/3: Not advertised
Our check: Answered in 94 ms (it turned away our automated check, which is common)

Checked from our server in Frankfurt, Germany, less than an hour ago, for www.adidas.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.adidas.com. Fastest from Los Angeles (27 ms), slowest from Paris (307 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 302	57 ms	23.36.162.203
ViennaAustria	Up · HTTP 302	70 ms	104.83.4.34
MilanItaly	Up · HTTP 302	39 ms	173.222.106.6
ParisFrance	Up · HTTP 302	307 ms	96.16.248.173
AmsterdamNetherlands	Up · HTTP 302	44 ms	104.97.14.185
MadridSpain	Up · HTTP 302	74 ms	23.211.15.151
WarsawPoland	Up · HTTP 302	116 ms	23.36.162.202
Los AngelesUSA	Up · HTTP 301	27 ms	23.210.216.158
São PauloBrazil	Up · HTTP 302	40 ms	2.18.20.141
SingaporeSingapore	Up · HTTP 301	57 ms	23.52.40.51
TokyoJapan	Up · HTTP 301	49 ms	23.53.3.142

Checked with check-host.net from its servers in these cities less than an hour ago, for www.adidas.com. Time is how long each server took to load the page.

Questions

Adidas FAQ

Is Adidas down right now?

The status at the top of this page shows whether reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. That count comes from problem reports, so it can point to a wider outage rather than your device. To tell if the problem is only on your side, open another site or app on the same connection; if that works, switch from Wi-Fi to cellular data and try a different browser or the mobile app.

What should I do when the Adidas app crashes or shows a blank screen?

If the app crashes or shows a blank screen, restart your phone and check for an app update in the App Store or Google Play. Clearing the app cache or reinstalling it can fix a bad local copy; switching to the mobile site in your browser can get you to product pages while you wait. If the same problem happens on a different device, the issue is likely on the service side.

Why can't I log in to my Adidas account even with the right password?

A login loop often comes from an expired session or blocked cookies, so sign out and try a private window. Reset your password if the site says your details do not match, and check that your email address is the one tied to the account. If the app and the website both reject the same password, the problem is likely with the account rather than your device. Try a different browser too.

Why did my Adidas payment fail when I tried to check out?

A failed payment can happen when your bank blocks the charge or your billing address does not match the card. An item can also sell out during checkout. Try another card or payment method, and make sure the name and address on the order match what your bank has. If the checkout page keeps returning an error, clear your browser data or use the app, then contact the help centre at https://www.adidas.com/us/help with your order attempt details.

What causes a blank page or endless spinner on the Adidas website?

A blank page or endless spinner often comes from a browser extension or a stale cookie. A VPN or ad blocker can cause the same symptom. Try the site in a private window with extensions off, and switch between Wi-Fi and cellular data to see if your connection is the cause. If the same page fails on your phone and computer, the service is likely having trouble, and you can check the report status at the top of this page.

For your site

Put the Adidas status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/adidas/"><img src="https://isitdownrightnow.app/badge/adidas.svg" alt="Adidas status" height="20"></a>

Markdown, for README files

[![Adidas status](https://isitdownrightnow.app/badge/adidas.svg)](https://isitdownrightnow.app/services/adidas/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Adidas

The status on this page comes from user-submitted problem reports for Adidas, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Adidas, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Adidas doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.