MásMóvil outages and problems
User reports, last 24 hours
79 reports in total, counted in 15-minute windows
In the last hour, 3 problem reports came in for MásMóvil, and at this time of day there are usually almost none. Over the last 24 hours there were 79 reports. Most recent reports were about broadband internet (38%) and mobile internet (19%). There has been no spike in reports since 4 November. These are user reports from Spain, where most people report MásMóvil problems.
- NormalClose to the usual level24 h · 79 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 79 user reports came in for MásMóvil. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
MásMóvil in November 2026
- Problem reports in November (since 4 November)
- 94
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for MásMóvil.
Share of 16 recent reports that said what was wrong.
MásMóvil problem spikes, last 30 days
Since 4 November, MásMóvil had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix MásMóvil not working
MásMóvil is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach masmovil.es over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not MásMóvil.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While MásMóvil is down: what to use instead
- Área de cliente in a browser If the app will not open, the browser customer area can still work for checking bills and usage.
- Trusted Wi-Fi If mobile data fails, a home or work Wi-Fi network lets you keep WhatsApp and email moving until the line comes back.
- Phone hotspot If home fibre drops but your mobile data works, tether a laptop through your phone for short tasks.
- Second SIM If you keep a backup line from Movistar or Vodafone, use it for calls and data while MásMóvil has a network fault.
MásMóvil IP address, servers and network
- IPv4 address
- 34.160.226.139
- IPv6
- Not offered
- Network
- AS396982 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- Google Cloud DNS
- HTTPS certificate
- Issued by Google Trust Services, valid until 16 Jan 2027 (71 days)
- HTTP/3
- Supported
- Our check
- Answered in 1,197 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for www.masmovil.es. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Service updates from @masmovil
No posts about problems from @masmovil in the last 14 days. The latest is from .
Contact MásMóvil support
Tip: MásMóvil doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the MásMóvil status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/masmovil/"><img src="https://isitdownrightnow.app/badge/masmovil.svg" alt="MásMóvil status" height="20"></a>[](https://isitdownrightnow.app/services/masmovil/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/masmovil/" title="MásMóvil status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/masmovil/">MásMóvil status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/masmovil/"><img src="https://isitdownrightnow.app/share/masmovil.png" alt="MásMóvil status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track MásMóvil
The status on this page comes from user-submitted problem reports for MásMóvil, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MásMóvil, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MásMóvil doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.