Mbank outages and problems
User reports, last 24 hours
219 reports in total, counted in 15-minute windows
No problem reports came in for Mbank in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 219 reports. Most recent reports were about online banking (33%) and login (22%). The last spike in reports was 15 h ago and lasted 30 min. These are user reports from Poland, where most people report Mbank problems.
- NormalClose to the usual level23 h 15 min · 187 reports
- ElevatedMore than 1.5 times the usual level45 min · 32 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 219 user reports came in for Mbank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 12 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 15 h agoLasted 30 min12peak reports
-
Elevated reports
Ended 17 h agoLasted 15 min10peak reports
Mbank in November 2026
- Problem reports in November (since 3 November)
- 229
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Mbank.
Share of 51 recent reports that said what was wrong.
Where Mbank problem reports come from
The map shows where recent problem reports for Mbank came from in Poland. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Mbank problem spikes, last 30 days
Since 3 November, Mbank had 1 outage spike and 1 period of elevated reports. The longest lasted 30 min, on 4 November.
-
Outage
Wed 4 Nov, 11:27–11:57Lasted 30 min13peak reports
-
Elevated reports
Wed 4 Nov, 10:10–10:27Lasted 17 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Mbank not working
Mbank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mbank.pl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Mbank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Mbank is down: what to use instead
- Browser banking If the app stalls at login or payment approval, try signing in through the website instead.
- Mobile app If the website loads but the account page will not open, the app may still let you check balances or confirm a transfer.
- Payment card For shop purchases, use the physical card if app payments or online confirmations are failing.
- Second bank account If a bill or transfer cannot wait, use another Polish bank account and sort out the mBank account later.
Problems at the same time as Mbank
Since 3 November, all 2 of Mbank's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet2 times
- Klarmobil2 times
- National Lottery2 times
- Postbank2 times
- Sainsbury’s2 times
- Exact Online2 times
How many of Mbank's spikes overlapped one of theirs.
During the latest spike
Mbank: Wed 4 Nov, 11:27 to 11:57
- Klarmobil, outage,05:57 to 23:27
- National Lottery, outage,05:57 to 12:42
- Postbank, outage,07:12 to 21:27
- Sainsbury’s, outage,07:42 to 5 Nov 00:12
- Exact Online, outage,08:12 to 11:57
- UWV en Werk.nl, outage,08:37 to 11:57
- Telstra, outage,08:42 to 12:27
- Merula Ltd, outage,08:57 to 12:42
54 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Mbank problems
The busiest hour for reports about Mbank is 13:00 to 14:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.29 reports on an average day
- 01:00 to 02:00: 0.12 reports on an average day
- 02:00 to 03:00: 0.05 reports on an average day
- 03:00 to 04:00: 0.02 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.11 reports on an average day
- 07:00 to 08:00: 0.27 reports on an average day
- 08:00 to 09:00: 0.34 reports on an average day
- 09:00 to 10:00: 0.34 reports on an average day
- 10:00 to 11:00: 0.65 reports on an average day
- 11:00 to 12:00: 0.41 reports on an average day
- 12:00 to 13:00: 0.51 reports on an average day
- 13:00 to 14:00: 0.68 reports on an average day
- 14:00 to 15:00: 0.51 reports on an average day
- 15:00 to 16:00: 0.32 reports on an average day
- 16:00 to 17:00: 0.37 reports on an average day
- 17:00 to 18:00: 0.33 reports on an average day
- 18:00 to 19:00: 0.36 reports on an average day
- 19:00 to 20:00: 0.45 reports on an average day
- 20:00 to 21:00: 0.21 reports on an average day
- 21:00 to 22:00: 0.44 reports on an average day
- 22:00 to 23:00: 0.14 reports on an average day
- 23:00 to 00:00: 0.3 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.75 reports on an average Tuesday
- Wednesday: 49 reports on an average Wednesday
- Thursday: 1.7 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Mbank IP address, servers and network
- IPv4 address
- 150.171.109.101
- IPv6
- 2603:1061:14:63::1
- Network
- AS8075 · Microsoft Corporation, registered in the United States
- Served through
- Microsoft Azure Front Door
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 23 Jan 2027 (78 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 295 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.mbank.pl. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from mbank.pl. Fastest from Warsaw (49 ms), slowest from Tokyo (1,068 ms). The answers came through 2 networks: MBANK S.A. (AS16167) and MBANK S.A. (AS13274).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 77 ms | 193.41.230.87MBANK S.A. |
| ViennaAustria | Up · HTTP 301 | 119 ms | 193.41.230.87MBANK S.A. |
| MilanItaly | Up · HTTP 301 | 126 ms | 193.41.230.87MBANK S.A. |
| ParisFrance | Up · HTTP 301 | 103 ms | 193.41.230.87MBANK S.A. |
| AmsterdamNetherlands | Up · HTTP 301 | 124 ms | 193.41.230.87MBANK S.A. |
| MadridSpain | Up · HTTP 301 | 195 ms | 193.41.230.87MBANK S.A. |
| WarsawPoland | Up · HTTP 301 | 49 ms | 193.41.230.87MBANK S.A. |
| DallasUSA | Up · HTTP 301 | 446 ms | 193.41.230.87MBANK S.A. |
| Los AngelesUSA | Up · HTTP 301 | 527 ms | 195.42.249.22MBANK S.A. |
| São PauloBrazil | Up · HTTP 301 | 878 ms | 195.42.249.22MBANK S.A. |
| SingaporeSingapore | Up · HTTP 301 | 961 ms | 193.41.230.87MBANK S.A. |
| TokyoJapan | Up · HTTP 301 | 1,068 ms | 193.41.230.87MBANK S.A. |
Checked with check-host.net from its servers in these cities less than an hour ago, for mbank.pl. Time is how long each server took to load the page.
Service updates from @mBankpl
No posts about problems from @mBankpl in the last 14 days. The latest is from .
Contact Mbank support
- Help centreform.mbank.pl/email.php
- Websitembank.pl
- X (Twitter)x.com/mBankpl
- Facebookfacebook.com/310538175493
Tip: Mbank doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Mbank
The status on this page comes from user-submitted problem reports for Mbank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Mbank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Mbank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.