Marathon outages and problems
In the past 24 hours, 20 user reports came in for Marathon. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Marathon in October 2026
- Problem reports in October (since 27 October)
- 21
Monthly report for October 2026
What people said was wrong in recent problem reports for Marathon, as a share of those reports:
- 100% Server Connection
Where Marathon problem reports come from
Recent reports came from 15 areas. The most came from around Washington, DC, Nashville, TN and Houston, TX. Share of recent reports by area, named after its biggest town:
- 15% Washington, DC
- 10% Nashville, TN
- 10% Houston, TX
- 5% Lowell, MA
- 5% Detroit, MI
- 5% Pittsburgh, PA
From 20 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Marathon problem spikes, last 30 days
Since 27 October, Marathon had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Marathon not working
Marathon is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach marathonthegame.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Marathon.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Marathon is down: what to use instead
- Pay at the pump Use the card reader at the pump when the app will not load and you just need fuel.
- Cashier inside Walk in and pay the cashier if the pump reader rejects your card or the app is your only payment method.
- Another fuel station Try a nearby station from a different brand if this location cannot take payment without the app.
- Physical card Carry a credit or debit card as a backup when in-app payment or rewards are unavailable.
Marathon IP address, servers and network
Checking marathonthegame.com from our server…
How we track Marathon
The status on this page comes from user-submitted problem reports for Marathon, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Marathon, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Marathon doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.