Marks & Spencer outages and problems
In the past 24 hours, 44 user reports came in for Marks & Spencer. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Marks & Spencer in October 2026
- Problem reports in October (since 28 October)
- 48
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Marks & Spencer.
Share of 14 recent reports that said what was wrong.
Marks & Spencer problem spikes, last 30 days
Since 28 October, Marks & Spencer had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Marks & Spencer not working
Marks & Spencer is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach marksandspencer.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Marks & Spencer.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Marks & Spencer is down: what to use instead
- M&S website If the app hangs on sign-in or checkout, use the site in a browser to order the clothing or home items you need.
- Your local store When a delivery or collection order will not go through, buy the item in store if you need it today; staff can check stock on the shop floor.
- Debit or credit card If the app will not complete a payment, pay with a card instead and keep the receipt for any return or points query.
- Next For clothing or homeware, order from Next if the basket or payment page keeps failing and you cannot wait for the service to recover.
Marks & Spencer IP address, servers and network
Checking marksandspencer.com from our server…
Put the Marks & Spencer status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/marks-spencer/"><img src="https://isitdownrightnow.app/badge/marks-spencer.svg" alt="Marks & Spencer status" height="20"></a>[](https://isitdownrightnow.app/services/marks-spencer/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Marks & Spencer
The status on this page comes from user-submitted problem reports for Marks & Spencer, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Marks & Spencer, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Marks & Spencer doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.