NPO Start outages and problems
User reports, last 24 hours
209 reports in total, counted in 15-minute windows
No problem reports came in for NPO Start in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 209 reports. The last spike in reports was 5 h ago and lasted 1 h 30 min. These are user reports from the Netherlands, where most people report NPO Start problems.
- NormalClose to the usual level22 h 45 min · 130 reports
- ElevatedMore than 1.5 times the usual level15 min · 12 reports
- OutageMore than twice the usual level and far above the day's average1 h · 67 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 209 user reports came in for NPO Start. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.
The most recent spike big enough to count as an outage was 5 hours ago. The busiest 15-minute window of the day had 20 reports, about 6 hours ago.
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Outage
Ended 5 h agoLasted 1 h 30 min20peak reports
NPO Start in November 2026
- Problem reports in November (since 4 November)
- 210
Monthly report for November 2026
People who report a problem with NPO Start to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- App
- Serververbinding
- Videostreaming
NPO Start problem spikes, last 30 days
Since 4 November, NPO Start had 1 outage spike.
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Outage
Wed 4 Nov, 20:48–22:18Lasted 1 h 30 min23peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix NPO Start not working
NPO Start is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach npostart.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not NPO Start.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While NPO Start is down: what to use instead
- NPO Start website Use the browser version if the app opens but video keeps spinning or login does not stick.
- TV provider live channels Switch to your TV provider if you only need NPO 1, NPO 2, or NPO 3 as the broadcast airs.
- NLZIET Use it for Dutch live TV and catch-up when you want a similar viewing route outside the app.
- NPO Luister Try the radio app if the programme you want is audio, or if you only need the live radio feed.
Problems at the same time as NPO Start
Since 4 November, NPO Start's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
NPO Start: Wed 4 Nov, 20:48 to 22:18
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- Banco do Brasil, outage,09:33 to 21:03, 22:03 to 22:18
- GOV.BR, outage,10:18 to 5 Nov 02:18
- USPS, outage,10:48 to 5 Nov 02:03
- eCAC, outage,11:33 to 21:03, 21:27 to 21:42
- NFSE, outage,11:48 to 22:33
128 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report NPO Start problems
The busiest hour for reports about NPO Start is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.28 reports on an average day
- 01:00 to 02:00: 0.08 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0.04 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0.07 reports on an average day
- 10:00 to 11:00: 0.12 reports on an average day
- 11:00 to 12:00: 0.25 reports on an average day
- 12:00 to 13:00: 0.04 reports on an average day
- 13:00 to 14:00: 0.04 reports on an average day
- 14:00 to 15:00: 0.14 reports on an average day
- 15:00 to 16:00: 0.03 reports on an average day
- 16:00 to 17:00: 0.07 reports on an average day
- 17:00 to 18:00: 0.15 reports on an average day
- 18:00 to 19:00: 0.28 reports on an average day
- 19:00 to 20:00: 0.85 reports on an average day
- 20:00 to 21:00: 1.5 reports on an average day
- 21:00 to 22:00: 0 reports on an average day
- 22:00 to 23:00: 0.28 reports on an average day
- 23:00 to 00:00: 0.21 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 31 reports on an average Wednesday
- Thursday: 2.9 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
NPO Start IP address, servers and network
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Contact NPO Start support
Tip: NPO Start doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track NPO Start
The status on this page comes from user-submitted problem reports for NPO Start, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for NPO Start, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. NPO Start doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.