Choice Hotels outages and problems
No user reports came in for Choice Hotels in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Choice Hotels in October 2026
- Problem reports in October (since 5 October)
- 0
Monthly report for October 2026
People who report a problem with Choice Hotels to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Search
- Checkout
- Bookings
Choice Hotels problem spikes, last 30 days
Since 5 October, Choice Hotels had no outage spikes or periods of elevated reports.
- Sun 27 Sep: no data
- Mon 28 Sep: no data
- Tue 29 Sep: no data
- Wed 30 Sep: no data
- Thu 1 Oct: no data
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026, when our archive began. Monthly reports for all services
How to fix Choice Hotels not working
Choice Hotels is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach choicehotels.com over your own connection, right now. Nothing is sent to us or stored.
Force quit the Choice Hotels app
Close the app from your phone's app switcher, then open it again and return to the same sign-in or booking screen. A stale session can leave a page stuck even when the service is working.
Open Choice Hotels in a private window
Load the Choice Hotels website in a private or incognito window and sign in there. If the booking page works, a saved cookie or browser extension is causing the failure in your normal window.
Clear Choice Hotels cache on Android
Open Settings, tap Apps, select Choice Hotels, then open Storage and tap Clear cache. Reopen the app and try the same screen; this removes local files without deleting your account.
Reinstall the Choice Hotels app
Delete the app from your phone, install it again from the App Store or Google Play, and sign in. This clears corrupted local files that survive a restart or cache clear.
While Choice Hotels is down: what to use instead
- Desktop site Try the website instead.
- Front desk check in You can still check in at the property with your ID when the reservation lookup stalls because staff see bookings on their own internal system.
- Phone booking Call the reservation line when your confirmation page freezes after you hit pay.
- Points later Save your points for later when balances fail to load because the front desk can add them during checkout.
Fix Choice Hotels on Windows, Mac, Android and iPhone
Choice Hotels on Windows
- Fix
- Clear your browser cache and cookies, or temporarily disable browser extensions that might interfere with the Choice Hotels website. If the site still won't load, try flushing your DNS cache.
- Check
- To check if Choice Hotels is down on Windows, try accessing choicehotels.com in an incognito browser window. You can also check your network connection to ensure you have active internet access.
ping choicehotels.comTest whether Choice Hotels's servers replynslookup choicehotels.comCheck that Choice Hotels's DNS resolvestracert choicehotels.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadChoice Hotels on Mac
- Fix
- Clear your browser history and website data specifically for Choice Hotels in your Safari or Chrome settings. If the issue persists, try restarting your Mac and your Wi-Fi router.
- Check
- Verify if Choice Hotels is down on macOS by attempting to load choicehotels.com in Safari. You can also try loading other websites to rule out a local network issue.
ping -c 4 choicehotels.comTest whether Choice Hotels's servers replynslookup choicehotels.comCheck that Choice Hotels's DNS resolvestraceroute choicehotels.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadChoice Hotels on Android
- Fix
- Go to your Android settings, force stop the Choice Hotels app, and clear its cache. If the app still fails to load, uninstall and reinstall it from the Google Play Store.
- Check
- Check if the Choice Hotels app is down on Android by opening the Google Play Store to see if an update is available. You can also try accessing the service via a mobile web browser.
Choice Hotels on iPhone and iPad
- Fix
- Force close and relaunch the Choice Hotels app on your iOS device, or restart your iPhone. If connection errors continue, delete the app and reinstall it from the App Store.
- Check
- To see if Choice Hotels is down on iOS, check the App Store for app updates or attempt to log into your account via Safari. Ensure your iPhone or iPad is connected to a stable network.
What happens when Choice Hotels goes down
Choice Hotels franchises hotels. Travelers book Comfort and Quality Inn rooms through its site and app, so when booking or Choice Privileges logins break you lose access to reservations and points.
You notice it first when hotel search spins or returns blank dates. Because the booking flow depends on live rates and room inventory, you can get stuck on the payment step with no confirmation while your reservation never shows in your list. Choice Privileges logins stall. Outages often stay partial, so the site can fail while the app still shows your stay and the desk still sees it.
Choice Hotels IP address, servers and network
Checking choicehotels.com from our server…
Choice Hotels FAQ
Is Choice Hotels down right now?
Why does the Choice Hotels app sign me out when I try to book a room?
Why did my Choice Privileges points not show up after a stay?
Why does the Choice Hotels website say my payment was declined when my card works elsewhere?
Can I cancel a nonrefundable Choice Hotels reservation?
How we track Choice Hotels
The status on this page comes from user-submitted problem reports for Choice Hotels, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Choice Hotels, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Choice Hotels doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.