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Choice Hotels choicehotels.com

Is Choice Hotels down right now? Live status and outage tracker

No, Choice Hotels is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

  • Normal
  • Elevated
  • Outage
  • Usual level
No user reports came in for Choice Hotels in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Choice Hotels outages and problems

No user reports came in for Choice Hotels in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Choice Hotels stayed at their usual level the whole time.
This month

Choice Hotels in October 2026

Problem reports in October (since 5 October)
0

Monthly report for October 2026

People who report a problem with Choice Hotels to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Search
  • Checkout
  • Bookings
Last 30 days

Choice Hotels problem spikes, last 30 days

Since 5 October, Choice Hotels had no outage spikes or periods of elevated reports.

  • Sun 27 Sep: no data
  • Mon 28 Sep: no data
  • Tue 29 Sep: no data
  • Wed 30 Sep: no data
  • Thu 1 Oct: no data
  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 0 reports
  • Tue 6 Oct: 0 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 0 reports
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026, when our archive began. Monthly reports for all services

Troubleshooting

How to fix Choice Hotels not working

Choice Hotels is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach choicehotels.com over your own connection, right now. Nothing is sent to us or stored.

  1. Force quit the Choice Hotels app

    Close the app from your phone's app switcher, then open it again and return to the same sign-in or booking screen. A stale session can leave a page stuck even when the service is working.

  2. Open Choice Hotels in a private window

    Load the Choice Hotels website in a private or incognito window and sign in there. If the booking page works, a saved cookie or browser extension is causing the failure in your normal window.

  3. Clear Choice Hotels cache on Android

    Open Settings, tap Apps, select Choice Hotels, then open Storage and tap Clear cache. Reopen the app and try the same screen; this removes local files without deleting your account.

  4. Reinstall the Choice Hotels app

    Delete the app from your phone, install it again from the App Store or Google Play, and sign in. This clears corrupted local files that survive a restart or cache clear.

While Choice Hotels is down: what to use instead

  • Desktop site Try the website instead.
  • Front desk check in You can still check in at the property with your ID when the reservation lookup stalls because staff see bookings on their own internal system.
  • Phone booking Call the reservation line when your confirmation page freezes after you hit pay.
  • Points later Save your points for later when balances fail to load because the front desk can add them during checkout.
Your device

Fix Choice Hotels on Windows, Mac, Android and iPhone

Choice Hotels on Windows

Fix
Clear your browser cache and cookies, or temporarily disable browser extensions that might interfere with the Choice Hotels website. If the site still won't load, try flushing your DNS cache.
Check
To check if Choice Hotels is down on Windows, try accessing choicehotels.com in an incognito browser window. You can also check your network connection to ensure you have active internet access.
Command Prompt
ping choicehotels.comTest whether Choice Hotels's servers reply
nslookup choicehotels.comCheck that Choice Hotels's DNS resolves
tracert choicehotels.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Choice Hotels on Mac

Fix
Clear your browser history and website data specifically for Choice Hotels in your Safari or Chrome settings. If the issue persists, try restarting your Mac and your Wi-Fi router.
Check
Verify if Choice Hotels is down on macOS by attempting to load choicehotels.com in Safari. You can also try loading other websites to rule out a local network issue.
Terminal
ping -c 4 choicehotels.comTest whether Choice Hotels's servers reply
nslookup choicehotels.comCheck that Choice Hotels's DNS resolves
traceroute choicehotels.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Choice Hotels on Android

Fix
Go to your Android settings, force stop the Choice Hotels app, and clear its cache. If the app still fails to load, uninstall and reinstall it from the Google Play Store.
Check
Check if the Choice Hotels app is down on Android by opening the Google Play Store to see if an update is available. You can also try accessing the service via a mobile web browser.

Choice Hotels on iPhone and iPad

Fix
Force close and relaunch the Choice Hotels app on your iOS device, or restart your iPhone. If connection errors continue, delete the app and reinstall it from the App Store.
Check
To see if Choice Hotels is down on iOS, check the App Store for app updates or attempt to log into your account via Safari. Ensure your iPhone or iPad is connected to a stable network.
About

What happens when Choice Hotels goes down

Choice Hotels franchises hotels. Travelers book Comfort and Quality Inn rooms through its site and app, so when booking or Choice Privileges logins break you lose access to reservations and points.

You notice it first when hotel search spins or returns blank dates. Because the booking flow depends on live rates and room inventory, you can get stuck on the payment step with no confirmation while your reservation never shows in your list. Choice Privileges logins stall. Outages often stay partial, so the site can fail while the app still shows your stay and the desk still sees it.

Servers and network

Choice Hotels IP address, servers and network

Checking choicehotels.com from our server…

Questions

Choice Hotels FAQ

Is Choice Hotels down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor it, so that reading is a report trend, not a live check. To tell whether the problem is only on your side, open the same booking or account page on another network, like mobile data instead of Wi-Fi, and try a different browser or device. If those work while your usual setup fails, the issue is likely local to your connection or your device.

Why does the Choice Hotels app sign me out when I try to book a room?

Sign-in sessions in the app can expire while you search, especially if the app sits in the background for a while. Update the app and sign in again before you start a booking; if the loop continues, use the website in a browser to hold the session.

Why did my Choice Privileges points not show up after a stay?

Points usually post after checkout, though some rates and third-party bookings do not earn them. Confirm the reservation used your member number and that the name matches your account. If it still does not appear, ask the hotel to check the rate plan before you contact loyalty support.

Why does the Choice Hotels website say my payment was declined when my card works elsewhere?

A declined payment on the site often comes from a billing address mismatch or a bank hold. Check the address and security code, then try a different card or call your bank. Do not keep resubmitting the same booking, because repeated attempts can place more holds on the account.

Can I cancel a nonrefundable Choice Hotels reservation?

Some rates allow no changes or cancellations, and the booking page states the rule before you pay. If you need to cancel, call the hotel directly and ask about exceptions; front desk staff can sometimes adjust a date or issue a credit even when the website will not. Keep the confirmation email because it has the rate terms and cancellation policy.
For your site

Put the Choice Hotels status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Choice Hotels status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/choicehotels/"><img src="https://isitdownrightnow.app/badge/choicehotels.svg" alt="Choice Hotels status" height="20"></a>
Markdown, for README files
[![Choice Hotels status](https://isitdownrightnow.app/badge/choicehotels.svg)](https://isitdownrightnow.app/services/choicehotels/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Choice Hotels

The status on this page comes from user-submitted problem reports for Choice Hotels, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Choice Hotels, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Choice Hotels doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services