Vontobel outages and problems
No user reports came in for Vontobel in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Vontobel
People who report a problem with Vontobel to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Bank transfers
- Login
- App
- Online brokerage
- Mobile brokerage
- Trading
- Portfolio management
Vontobel problem spikes, last 30 days
Since 8 October, Vontobel had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: 1 report
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 1 report
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services
How to fix Vontobel not working
Vontobel is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach vontobel.com over your own connection, right now. Nothing is sent to us or stored.
Check connection for Vontobel
Try another network. Switch to mobile data or another Wi-Fi network, then load the same screen again; if other apps work, the fault is probably with the service or your session.
Restart the Vontobel app
Swipe it away from your recent apps list, then open it again. On Android, open Settings, Apps, find Vontobel, then tap Force stop and Open; on iOS, use the app switcher and swipe the card away.
Sign out of the app
Sign out from the menu, then sign in with your usual login details. A stale session can leave the app stuck on a loading screen, and signing out clears it without changing your account.
Try the web login
Open the service in a private browser window and sign in there. If that works, the app install or its saved data is the problem; on Android, open Settings, Apps, Vontobel, Storage, then Clear cache, and on iOS delete and reinstall the app.
While Vontobel is down: what to use instead
- Vontobel website Use the website if the mobile app is failing but your account access still works in a browser.
- Swissquote Use its trading service when you need access to a separate investment platform.
- SIX Swiss Exchange Check Swiss share prices and exchange information while Vontobel is unavailable.
- TradingView Use its charts and watchlists to follow markets until the service works again.
Fix Vontobel on Windows, Mac, Android and iPhone
Vontobel on Windows
- Fix
- Clear your browser cookies and cache, or try accessing the Vontobel client portal in an incognito window. Ensure your firewall or antivirus is not blocking Vontobel's secure banking domains.
- Check
- Check if the Vontobel website loads in an alternative browser or try accessing it via a mobile network to rule out local connection issues. You can also check Vontobel's official social media channels for service status updates.
ping vontobel.comTest whether Vontobel's servers replynslookup vontobel.comCheck that Vontobel's DNS resolvestracert vontobel.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadVontobel on Mac
- Fix
- Clear your Safari cache and cookies, or temporarily disable any active VPNs that might interfere with Vontobel's secure banking portal. If the issue persists, try accessing Vontobel using an alternative browser like Chrome.
- Check
- Verify if the Vontobel website loads on another device on the same network, and check for SSL connection errors in Safari. You can also contact Vontobel support if the page fails to load.
ping -c 4 vontobel.comTest whether Vontobel's servers replynslookup vontobel.comCheck that Vontobel's DNS resolvestraceroute vontobel.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadVontobel on Android
- Fix
- Force close the Vontobel app, clear its cache in your Android settings, and ensure you have the latest version installed from the Google Play Store. Restarting your device can also resolve connection issues with Vontobel.
- Check
- Try logging into your Vontobel account using a mobile web browser instead of the app to see if the outage is app-specific. You can also check the Google Play Store for recent user reviews reporting similar issues with Vontobel.
Vontobel on iPhone and iPad
- Fix
- Update the Vontobel Wealth app to the latest version via the App Store, or reinstall it if it crashes on launch. Also, toggle your Wi-Fi off to see if Vontobel connects over cellular data.
- Check
- Attempt to open the Vontobel app and look for specific error codes or connection timeout messages. You can also check the App Store to see if other iOS users are reporting recent login issues with Vontobel.
What happens when Vontobel goes down
Vontobel is a Swiss private bank and investment firm. Clients rely on its website and app to check portfolios and place trades, so an outage interrupts account access and time-sensitive transactions.
When the service has problems, the login page often stalls first; then the app either fails to load or kicks you back to the sign-in screen. You may see balances missing or trade tickets that will not submit. Money transfers and payment confirmations can stop mid-step, leaving you unsure if the request went through. These issues tend to hit the web and mobile channels together, but they can also be partial: some clients get in while others cannot, and the trouble may be regional rather than everywhere.
Vontobel IP address, servers and network
Checking vontobel.com from our server…
Vontobel FAQ
Is Vontobel down right now?
Why does the Vontobel app keep crashing when I open my portfolio?
I cannot log in to Vontobel because the two-factor code never arrives. What can I try?
Why is my Vontobel balance or transaction history not updating?
Can I use Vontobel on a laptop if the mobile app will not load?
Put the Vontobel status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/vontobel/"><img src="https://isitdownrightnow.app/badge/vontobel.svg" alt="Vontobel status" height="20"></a>[](https://isitdownrightnow.app/services/vontobel/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Vontobel
The status on this page comes from user-submitted problem reports for Vontobel, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Vontobel, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Vontobel doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.