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Grafana Labs grafana.com

Is Grafana Labs down right now? Live status and outage tracker

No, Grafana Labs is up.

No outage detected, and no user reports in the last hour.

Grafana Labs's own status page: status.grafana.com

Live Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Grafana Labs in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the US, where most people report Grafana Labs problems.

Around the world right now: normal in 71 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Grafana Labs outages and problems

No user reports came in for Grafana Labs in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Grafana Labs stayed at their usual level the whole time.

Official status

What Grafana Labs's status page says

Checking status.grafana.com…

This month

Grafana Labs in November 2026

Problem reports in November: 0

Monthly report for November 2026

People who report a problem with Grafana Labs to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Login
App
Save / Sync
Integrations
Automation & Workflows

World map

Grafana Labs reports around the world

In the last 24 hours, 1 problem report about Grafana Labs came in from one country. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
Norway	Normal	1
The US numbers above	Normal	0
Argentina	Normal	0
The Netherlands	Normal	0
Germany	Normal	0
Belgium	Normal	0
The UK	Normal	0
France	Normal	0
Italy	Normal	0
India	Normal	0
Canada	Normal	0
Spain	Normal	0

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Grafana Labs problem spikes, last 30 days

Since 29 October, Grafana Labs had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

Brazil6
France2
The UK2
Norway2
The US2
Chile1
Spain1
India1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix Grafana Labs not working

Grafana Labs is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach grafana.com over your own connection, right now. Nothing is sent to us or stored.

Refresh the dashboard time range
Reload the browser tab. You force a fresh query when you click the Refresh icon in the top right and set the range to Last 15 minutes, which clears stale No Data panels after a data source blip.
Test the query in Explore
When panels show gaps you still get answers by opening Explore from the left menu and running the same query with an absolute time range. You isolate a broken panel variable from a dead database in seconds.
Save and test the data source
You can confirm access by opening Connections > Data sources and clicking Save & test for the source behind the failing dashboard. Read the banner message. You learn whether you need a new token or password when the test reports an auth failure.
Sign out and clear Grafana login
If sign-in loops or dashboards stay blank after the earlier checks, click your avatar in the lower left and choose Sign out when you get stuck. Use an incognito window to bypass stale cookies.

Error messages

Common Grafana Labs error messages

What each message means and what to try. The wording can differ a little between app versions.

Invalid username or password

Means
The username and password you entered do not match an account, or the login method is not the one this account uses.

Fix
Re-enter your credentials slowly and check caps lock or a saved password. If the login screen offers a reset link, use it; if your team uses SSO, choose that sign-in option instead.
Dashboard not found

Means
The dashboard URL points to a dashboard that does not exist or is not shared with your account.

Fix
Check the address for typos and go back to the dashboard list to find it by name. If you still need it, ask an admin to confirm the dashboard exists and that your account can view it.

While Grafana Labs is down: what to use instead

Self-hosted Grafana Use your own instance if the hosted one is down.
Prometheus For metric queries, a local Prometheus server keeps scraping targets and lets you run PromQL while the app is unreachable, though it will not replace dashboards or alert routing on its own.
Datadog Use this managed service when you need dashboards and alerts from its agents.
AWS CloudWatch If your workloads run on AWS, CloudWatch shows logs and metrics from the console, so you can check health without the hosted account.

Your device

Fix Grafana Labs on Windows, Mac, Android and iPhone

Grafana Labs on Windows

Fix: Clear your browser's cache and cookies, or temporarily disable extensions that might block Grafana Labs dashboards. If you run a local instance, ensure the Grafana Labs service is active in the Windows Services manager.
Check: Check the official Grafana Labs status page and try loading the Grafana Cloud console in an incognito browser window. You can also use Windows network diagnostics to check your connection to their servers.

Command Prompt

ping grafana.comTest whether Grafana Labs's servers reply

nslookup grafana.comCheck that Grafana Labs's DNS resolves

tracert grafana.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Grafana Labs on Mac

Fix: Clear your browser cache, disable conflicting extensions, or try switching to a different DNS provider in macOS Network settings. If running Grafana Labs locally, verify the service status via Homebrew or your system manager.
Check: Check the Grafana Labs status page for ongoing outages, or try accessing your Grafana Cloud dashboard using Safari. You can also test your network path to Grafana Labs' servers using macOS network diagnostics.

Terminal

ping -c 4 grafana.comTest whether Grafana Labs's servers reply

nslookup grafana.comCheck that Grafana Labs's DNS resolves

traceroute grafana.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Grafana Labs on Android

Fix: Clear the cache of your mobile browser, or switch from mobile data to a stable Wi-Fi connection to reload Grafana Labs. Ensure your browser is updated to the latest version via the Google Play Store.
Check: Try accessing the Grafana Labs website or Grafana Cloud portal via a mobile browser to see if it loads. You can also check if other cloud services load properly to rule out local data issues.

Grafana Labs on iPhone and iPad

Fix: Clear your Safari website data under iOS Settings, or temporarily disable your VPN to see if it resolves the connection to Grafana Labs. Toggling Airplane Mode off and on can also refresh your connection.
Check: Open Safari or another iOS browser to see if you can log into the Grafana Labs portal or view your dashboards. You can also check the official Grafana Labs status page for known service disruptions.

About

What happens when Grafana Labs goes down

Engineers watch systems here. DevOps teams and SREs rely on Grafana Labs for dashboards, alerts, Loki queries and Prometheus metrics, so an outage blinds views you check each shift.

Dashboards load half blank or panels flash data source errors while Loki and Prometheus queries time out because the query path chokes first. Alerts then go silent. You miss Alertmanager pages and Incident escalations stall, although local installs stay up when one Cloud region faults. Check the official status page for region notes and the help centre for retry steps.

Servers and network

Grafana Labs IP address, servers and network

Checking grafana.com from our server…

Questions

Grafana Labs FAQ

Is Grafana Labs down right now?

The status at the top of this page shows whether user problem reports for Grafana Labs are above their usual level, counted in 15-minute windows over the last 24 hours. If the official status page is listed above, check it for a vendor-confirmed incident. To tell whether the problem is only on your side, open a private window, switch from Wi-Fi to mobile data, try a different browser, and disable any VPN. If other dashboards or accounts load from another network while yours fail, the issue is likely local DNS, a corporate proxy, a browser extension, or a stale session.

Why do my Grafana dashboards show No data when other dashboards load fine?

A single broken panel often points to a data source problem, not the whole service. Check the data source settings and test the connection from the same dashboard, because a bad query, expired API key, wrong time range, or unreachable Prometheus or Loki endpoint will leave panels empty. If every dashboard in one Grafana Cloud stack fails, then the issue is wider than your browser. Try the same query in Explore to see whether the backend returns results.

Why does Grafana Cloud log me out or show Unauthorized after SSO?

SSO problems usually sit between your identity provider and the app, so a working Grafana login page does not prove the whole path is healthy. Check whether your identity provider is reachable, then confirm the email and role mapping for your account. If the provider is up but the service still rejects you, clear the session cookie or try a private window before you contact support. A regional outage can also break token exchange even when the public status page looks quiet.

Why did my Grafana alert rules stop firing or send duplicate notifications?

Alert evaluation depends on the data source, the rule query, the contact point, and the notification policy, so a failure in any one of those can look like a dead alert. Open the alert rule history. It shows whether the query returned data and whether the state changed. If the query works in Explore but the rule does not fire, check the evaluation interval and the notification policy. Duplicate messages often come from two contact points or a retry after a slow webhook response.

Why did my Grafana Cloud payment fail and what happens to my organization?

Expired cards and bank blocks cause failed charges. The service may restrict paid features or send repeated payment reminders until the balance clears. Update the payment method in billing. If the card keeps failing, contact your bank before you open a support ticket with the help centre.

For your site

Put the Grafana Labs status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/grafana/"><img src="https://isitdownrightnow.app/badge/grafana.svg" alt="Grafana Labs status" height="20"></a>

Markdown, for README files

[![Grafana Labs status](https://isitdownrightnow.app/badge/grafana.svg)](https://isitdownrightnow.app/services/grafana/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Grafana Labs

The status on this page comes from user-submitted problem reports for Grafana Labs, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Grafana Labs, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Grafana Labs's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.