IBM Cloud outages and problems
No user reports came in for IBM Cloud in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about IBM Cloud
People who report a problem with IBM Cloud to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Server Connection
- DNS
- API
- Dashboard / Console
- Storage and Backup
- Virtual Machines
- Security and Identity Mgmt
- Databases
IBM Cloud reports around the world
In the last 24 hours, 1 problem report about IBM Cloud came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The Dominican Republic | Normal | 0 | 1 |
| The US numbers above | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| The UAE | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Hong Kong | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
IBM Cloud problem spikes, last 30 days
Since 20 October, IBM Cloud had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 1 report
- Thu 29 Oct: 1 report
- Fri 30 Oct: 1 report
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Mexico3
- The US3
- Germany1
- The Dominican Republic1
- The UK1
- The UAE0
- Argentina0
- Austria0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services
How to fix IBM Cloud not working
IBM Cloud is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ibm.com over your own connection, right now. Nothing is sent to us or stored.
Check the official status page
Open the official status page for the service and look at the region and service you use. If IBM reports an incident there, wait for updates instead of changing your setup. If everything looks normal, move to the next step.
Reload the IBM Cloud console
Sign out of the console, clear cookies for the console domain, then sign in from a private or incognito window. Turn off browser extensions that block scripts or cookies before you try again. If the page loads cleanly, your normal browser profile has the bad session or extension.
Confirm region and resource group
On the Resource list page, set the region and resource group filters to the values you expect. Run `ibmcloud target -r <region> -g <resource_group>` and `ibmcloud resource service-instances` from the CLI to compare. If the CLI shows your resources but the console does not, your browser session is the likely cause.
Test login and IAM access
Run `ibmcloud login` or `ibmcloud login --sso` for a federated ID, then run `ibmcloud target` to confirm the account and region. If you get an authorization error, open Manage > Access (IAM) > Users and review the access policies on your user. When both the CLI and console fail, use the help centre to open a case.
While IBM Cloud is down: what to use instead
- AWS Use Amazon Web Services for cloud hosting, storage, databases, or compute while IBM Cloud is unavailable.
- Microsoft Azure Move workloads to Azure if your applications and data are already set up there.
- Google Cloud Use Google Cloud for cloud infrastructure and managed services when your IBM Cloud environment is unavailable.
Fix IBM Cloud on Windows, Mac, Android and iPhone
IBM Cloud on Windows
- Fix
- Clear your browser's cache and cookies, or check that your local firewall is not blocking the IBM Cloud console. If you are using the IBM Cloud CLI, verify your network proxy settings.
- Check
- Visit the official IBM Cloud Status page to check for active outages affecting your region. You can also use network diagnostic tools in the command prompt to check connectivity to the IBM Cloud endpoints.
ping ibm.comTest whether IBM Cloud's servers replynslookup ibm.comCheck that IBM Cloud's DNS resolvestracert ibm.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadIBM Cloud on Mac
- Fix
- Clear your browser cache, or flush your macOS DNS cache to resolve routing issues to the IBM Cloud console. If you are using the IBM Cloud CLI, verify your terminal's network configuration.
- Check
- Check the IBM Cloud Status dashboard for any reported outages. You can also run network diagnostics in the Terminal to test your connection to IBM Cloud servers.
ping -c 4 ibm.comTest whether IBM Cloud's servers replynslookup ibm.comCheck that IBM Cloud's DNS resolvestraceroute ibm.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadIBM Cloud on Android
- Fix
- Clear the cache and data for the IBM Cloud app in your device settings, or try switching from Wi-Fi to mobile data. If the issue persists, reinstall the app from the Google Play Store.
- Check
- Open the IBM Cloud mobile app to see if it displays connection errors, or visit the IBM Cloud Status page using your mobile browser.
IBM Cloud on iPhone and iPad
- Fix
- Force restart the IBM Cloud app, or clear your Safari browser history and website data. You can also try updating the IBM Cloud app to the latest version from the App Store.
- Check
- Check if the IBM Cloud app fails to load your resources, or use Safari to access the IBM Cloud Status page to verify if there is a known service disruption.
What happens when IBM Cloud goes down
IBM Cloud is a public cloud platform for virtual servers, Kubernetes clusters, object storage, and hosted apps, and teams use it to run production workloads and internal tools. An outage cuts off the console and the API, leaving your hosted apps without the services they need.
Expect console login failures, API calls that time out, CLI commands that hang, and slow page loads in the resource list; the control plane often falters before your workloads do. A Kubernetes cluster may stop scheduling pods or a virtual server may fail to start, and Object Storage requests can return errors while a database connection drops. A region or a single service often takes the hit. The status at the top of each page counts problem reports from other people in 15-minute windows over the last 24 hours and shows when they rise above the usual level, which tells you other people are hitting the same wall.
IBM Cloud IP address, servers and network
Checking ibm.com from our server…
IBM Cloud FAQ
Is IBM Cloud down right now?
Why does the ibmcloud CLI keep saying my token expired?
Why does my app work in one IBM Cloud region but fail in another?
Why can't I create a resource when my account is active?
Why was my account suspended after a card payment failed?
How we track IBM Cloud
The status on this page comes from user-submitted problem reports for IBM Cloud, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for IBM Cloud, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from IBM Cloud's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.