Eolo outages and problems
User reports, last 24 hours
182 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for Eolo, and at this time of day there are usually almost none. Over the last 24 hours there were 182 reports. Most recent reports were about internet (81%) and total blackout (17%). The last spike in reports was 9 h ago and lasted 15 min. These are user reports from Italy, where most people report Eolo problems.
- NormalClose to the usual level24 h · 182 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 182 user reports came in for Eolo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Eolo in November 2026
- Problem reports in November (since 3 November)
- 229
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Eolo.
Share of 42 recent reports that said what was wrong.
Eolo problem spikes, last 30 days
Since 3 November, Eolo had 1 outage spike and 1 period of elevated reports. The longest lasted 32 min, on 4 November.
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Elevated reports
Wed 4 Nov, 17:22–17:37Lasted 15 min11peak reports
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Outage
Wed 4 Nov, 01:11–01:43Lasted 32 min30peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Eolo not working
Eolo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach eolo.it over your own connection, right now. Nothing is sent to us or stored.
Check Eolo reports first
Check the status at the top of this page before changing your kit. It uses only user problem reports sent to a public outage-reporting service, counted in 15-minute windows over the last 24 hours, so a higher than usual level can match a line problem outside your home.
Rejoin the Eolo Wi-Fi
On iPhone, open Settings, Wi-Fi, tap the i button next to your home network, tap Forget This Network, then join it again with the Wi-Fi password from the router label. On a Pixel Android phone, open Settings, Network & internet, Internet, tap the gear next to the network, tap Forget, then reconnect.
Power cycle the antenna gear
Unplug power from the indoor router and, if you have a separate small power injector for the outdoor antenna, unplug that too. Wait 30 seconds, plug the antenna power injector back in first, then plug in the router and give it several minutes to register before you test a web page.
Renew the network lease
On Windows 11, right-click Start, choose Terminal, then run these four commands one at a time: ipconfig /release, ipconfig /renew, ipconfig /flushdns, ping 1.1.1.1. On macOS, open System Settings, Network, Wi-Fi, Details, TCP/IP, click Renew DHCP Lease, then test again before you change router settings.
While Eolo is down: what to use instead
- Mobile hotspot Use your phone’s data connection for email, work chat, and small file uploads while the fixed connection is out.
- TIM A TIM fixed or mobile line can keep a home office online if you already have one available.
- Vodafone A Vodafone SIM or fixed connection is a fallback for video calls when your main line will not connect.
- Fastweb Fastweb is another Italian broadband option to use from a second line, workplace, or shared connection.
Problems at the same time as Eolo
Since 3 November, all 2 of Eolo's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet2 times
- Banco do Brasil2 times
- USPS2 times
- Fur Affinity2 times
- Starbucks2 times
- Archive of Our Own2 times
How many of Eolo's spikes overlapped one of theirs.
During the latest spike
Eolo: Wed 4 Nov, 17:22 to 17:37
- Klarmobil, outage,05:57 to 23:27
- Postbank, outage,07:12 to 21:27
- Sainsbury’s, outage,07:42 to 5 Nov 00:12
- Banco do Brasil, outage,09:42 to 18:57
- GOV.BR, outage,10:12 to 23:27
- ITV, outage,10:12 to 17:57
- USPS, outage,10:42 to 5 Nov 01:57
- eCAC, outage,11:27 to 20:57
71 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Eolo problems
The busiest hour for reports about Eolo is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.26 reports on an average day
- 01:00 to 02:00: 0.39 reports on an average day
- 02:00 to 03:00: 0.16 reports on an average day
- 03:00 to 04:00: 0.07 reports on an average day
- 04:00 to 05:00: 0.05 reports on an average day
- 05:00 to 06:00: 0.2 reports on an average day
- 06:00 to 07:00: 0.36 reports on an average day
- 07:00 to 08:00: 0.09 reports on an average day
- 08:00 to 09:00: 0.25 reports on an average day
- 09:00 to 10:00: 0.39 reports on an average day
- 10:00 to 11:00: 0.29 reports on an average day
- 11:00 to 12:00: 0.43 reports on an average day
- 12:00 to 13:00: 0.17 reports on an average day
- 13:00 to 14:00: 0.27 reports on an average day
- 14:00 to 15:00: 0.46 reports on an average day
- 15:00 to 16:00: 0.2 reports on an average day
- 16:00 to 17:00: 0.19 reports on an average day
- 17:00 to 18:00: 0.33 reports on an average day
- 18:00 to 19:00: 0.19 reports on an average day
- 19:00 to 20:00: 0.38 reports on an average day
- 20:00 to 21:00: 0.47 reports on an average day
- 21:00 to 22:00: 0.48 reports on an average day
- 22:00 to 23:00: 0.4 reports on an average day
- 23:00 to 00:00: 0.12 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.11 reports on an average Tuesday
- Wednesday: 45 reports on an average Wednesday
- Thursday: 3 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Eolo goes down
Eolo is an Italian broadband provider for homes, shops, and small offices, best known for fixed wireless internet and fiber in covered areas. When it has problems, work calls, VPN access, card terminals, and any voice line tied to the connection can stop behaving.
The access line is often the first thing you notice: Wi-Fi still shows as connected, but pages time out and work tools lose their session. Video calls may freeze, cloud files may stop syncing, and routers can sit online with no usable internet behind them. The MyEOLO app or customer area can also fail to load during account or support issues, although that can be separate from a local line fault. Problems can be regional or partial, especially where a radio site, local backhaul, or a group of nearby customers is affected.
Eolo IP address, servers and network
Checking eolo.it from our server…
Eolo FAQ
Is Eolo down right now?
Why does my Eolo Wi-Fi show connected but pages will not open?
What should I do if the myEOLO app or Area Cliente will not sign me in?
Why are my Eolo invoices or payments not showing in the customer area?
My Eolo connection drops during storms or after wind, is that an outage?
Service updates from @eolo_it
No posts about problems from @eolo_it in the last 14 days. The latest is from .
Contact Eolo support
Tip: Eolo doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Eolo
The status on this page comes from user-submitted problem reports for Eolo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Eolo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Eolo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.