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Is Zelle down right now? Live status and outage tracker

No, Zelle is up.

No widespread outage detected. 12 user reports in the last hour is within the normal range.

Live Last spike 17 h ago Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 95 flowing 1 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

146 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 12 problem reports came in for Zelle, against about 12 at this time on a usual day. Over the last 24 hours there were 146 reports, most about funds transfer (59%) and payments (24%), from 49 areas led by New York City, NY and Washington, DC. The last spike in reports was 17 h ago and lasted 15 min. These are user reports from the US, where most people report Zelle problems.

Reports, last hour

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

10 reports, 17 h ago

Last 24 hours

Zelle outages and problems

In the past 24 hours, 146 user reports came in for Zelle. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 10 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 17 h ago

Lasted 15 min

10peak reports

This month

Zelle in October 2026

Problem reports in October (since 27 October): 161

Monthly report for October 2026

What people said was wrong in recent problem reports for Zelle, as a share of those reports:

59% Funds Transfer
24% Payments
18% App

Report map

Where Zelle problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 49 areas. The most came from around New York City, NY, Washington, DC and Los Angeles, CA. Share of recent reports by area, named after its biggest town:

12% New York City, NY
9% Washington, DC
8% Los Angeles, CA
5% Atlanta, GA
5% Chicago, IL
4% Seattle, WA

From 138 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Zelle problem spikes, last 30 days

Since 27 October, Zelle had no outage spikes, but 1 period of elevated reports.

Elevated reports

Wed 28 Oct, 04:08–04:23

Lasted 15 min

11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Zelle not working

Zelle is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach zellepay.com over your own connection, right now. Nothing is sent to us or stored.

Restart the Zelle app
Force quit the app, reopen it, and switch Wi-Fi or cellular data off and on from Control Center or Quick Settings. If the payment screen hangs, try a different connection before you enter the amount again.
Check the Zelle contact details
Tap Send, choose the contact, and check that the name on the confirmation screen matches the person you mean to pay; a stale email or phone number can stop the payment. Ask the recipient to open their Zelle app or bank app and confirm that contact is enrolled and verified.
Update Zelle and clear its cache
Update the app from the App Store or Google Play: on iPhone open the App Store, tap your profile, then Update; on Android open Google Play, tap your profile, then Manage apps & device > Updates available. On Android you can also open Settings > Apps > Zelle > Storage & cache and tap Clear cache. If login still fails, reinstall the app from the same store and sign in again.
Call your bank about Zelle
Call the number on the back of your debit card and ask for the team that handles Zelle; if your bank's app has a Support or Help section, you can start there. Ask the bank to check your Zelle enrollment and any hold on the account. Keep the failed payment details ready so the agent can trace the transfer.

While Zelle is down: what to use instead

Venmo Venmo helps when your friend already uses it to split bills or send rent.
Cash App Cash App is a fallback if your recipient has it and can take the transfer on a phone.
PayPal PayPal works when you need to send money to someone who uses PayPal or when both sides want the transfer listed in an account.
Bank transfer Your bank's online transfer can move money when you can wait for a standard bank transfer and the recipient only needs it in a bank account.

Same time

Problems at the same time as Zelle

Since 27 October, Zelle's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Zelle: Wed 28 Oct, 04:08 to 04:23

11 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Zelle problems

The busiest hour for reports about Zelle is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Zelle goes down

Zelle is a money transfer service used through participating bank apps, and people rely on it for rent and for splitting bills; the status at the top counts user problem reports in 15-minute windows over the last 24 hours. An outage interrupts sending and requesting money, and it can leave a payment pending or break the confirmation a recipient expects.

Sending money usually fails first. A transfer stalls at review or returns a generic error, and the recipient may see nothing even after the sender gets a confirmation. Requests and alerts can lag behind, because the bank app and the payment network do not fail at the same point. Problems are often partial: one bank's Zelle tab can fail while another bank works, and a failed payment alone does not show a full outage.

Servers and network

Zelle IP address, servers and network

Checking zellepay.com from our server…

Questions

Zelle FAQ

Is Zelle down right now?

The status at the top of this page shows whether user problem reports for Zelle are above their usual level; it counts reports in 15-minute windows over the last 24 hours. To check whether the trouble is only on your side, switch from Wi-Fi to cellular data and open the app on a second device. If the same failure follows you across networks and devices, look at your bank link or account settings.

Why does Zelle say my email or U.S. mobile number is already enrolled?

That contact is tied to another bank account, often one you opened earlier and forgot about. Sign in to the bank where you first enrolled the email or number, remove it from Zelle there, then enroll it again from the account you want to use. If you cannot find the old bank, call the support line in your current banking app.

Can I cancel a Zelle payment after I send it?

Once the recipient is enrolled, the payment is final and you cannot cancel it from the app. If they have not enrolled yet, open the payment details and use the cancel option before they do. Otherwise, ask the recipient to send the money back; your bank can review unauthorized activity, but it will not usually reverse a payment you authorized.

Why does Zelle show a payment as pending or still processing?

The recipient may not have enrolled their email or phone, so the money waits until they do. Your bank may also hold the transfer for a risk review, which can add delay without meaning the payment failed. Check the payment details first and do not resend the same amount; duplicate payments are hard to undo.

Can I use Zelle with a foreign phone number or a bank outside the U.S.?

Zelle works with eligible U.S. bank accounts, so a bank outside the U.S. cannot enroll. A foreign mobile number also will not receive or send payments through the service; use an email address tied to your U.S. account if your bank allows it. Check the enrollment screen in your banking app before you try a payment.

For your site

Put the Zelle status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/zelle/"><img src="https://isitdownrightnow.app/badge/zelle.svg" alt="Zelle status" height="20"></a>

Markdown, for README files

[![Zelle status](https://isitdownrightnow.app/badge/zelle.svg)](https://isitdownrightnow.app/services/zelle/)

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How we track Zelle

The status on this page comes from user-submitted problem reports for Zelle, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Zelle, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Zelle doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.