Yoigo outages and problems
User reports, last 24 hours
115 reports in total, counted in 15-minute windows
In the last hour, 3 problem reports came in for Yoigo, and at this time of day there are usually almost none. Over the last 24 hours there were 115 reports. Most recent reports were about broadband internet (37%) and mobile internet (17%). There has been no spike in reports since 4 November. These are user reports from Spain, where most people report Yoigo problems.
- NormalClose to the usual level24 h · 115 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 115 user reports came in for Yoigo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 7 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Yoigo in November 2026
- Problem reports in November (since 4 November)
- 135
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Yoigo.
Share of 30 recent reports that said what was wrong.
Yoigo problem spikes, last 30 days
Since 4 November, Yoigo had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Yoigo not working
Yoigo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach yoigo.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Yoigo.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Yoigo is down: what to use instead
- Mi Yoigo app If yoigo.com will not load, try the Mi Yoigo app over Wi-Fi or mobile data to check usage and bills.
- Website in a browser If the app hangs at login, use the Yoigo website from a desktop or mobile browser for account tasks.
- Phone support If online chat or account access fails but calls still work, customer service by phone can handle line and account issues.
- Yoigo store For SIM changes or contract paperwork, a shop visit can help while the online tools are unavailable.
When people report Yoigo problems
The busiest hour for reports about Yoigo is 12:00 to 13:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.57 reports on an average day
- 01:00 to 02:00: 0.25 reports on an average day
- 02:00 to 03:00: 0.3 reports on an average day
- 03:00 to 04:00: 0.04 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.05 reports on an average day
- 07:00 to 08:00: 0.04 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0.06 reports on an average day
- 10:00 to 11:00: 0.27 reports on an average day
- 11:00 to 12:00: 0.55 reports on an average day
- 12:00 to 13:00: 0.58 reports on an average day
- 13:00 to 14:00: 0.15 reports on an average day
- 14:00 to 15:00: 0.18 reports on an average day
- 15:00 to 16:00: 0.24 reports on an average day
- 16:00 to 17:00: 0.09 reports on an average day
- 17:00 to 18:00: 0.33 reports on an average day
- 18:00 to 19:00: 0.38 reports on an average day
- 19:00 to 20:00: 0.21 reports on an average day
- 20:00 to 21:00: 0.11 reports on an average day
- 21:00 to 22:00: 0.1 reports on an average day
- 22:00 to 23:00: 0.1 reports on an average day
- 23:00 to 00:00: 0.06 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 30 reports on an average Wednesday
- Thursday: 4.3 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Yoigo IP address, servers and network
Checking yoigo.com from our server…
Service updates from @yoigo
No posts about problems from @yoigo in the last 14 days. The latest is from .
Contact Yoigo support
Tip: Yoigo doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Yoigo status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/yoigo/"><img src="https://isitdownrightnow.app/badge/yoigo.svg" alt="Yoigo status" height="20"></a>[](https://isitdownrightnow.app/services/yoigo/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Yoigo
The status on this page comes from user-submitted problem reports for Yoigo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Yoigo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Yoigo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.