Google Chat outages and problems
In the past 24 hours, 7 user reports came in for Google Chat. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Google Chat in October 2026
- Problem reports in October (since 14 October)
- 88
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Google Chat worldwide.
Share of 4 recent reports that said what was wrong, from every country listed below.
Google Chat reports around the world
In the last 24 hours, 48 problem reports about Google Chat came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 23 |
| Japan | Normal | 0 | 18 |
| Brazil | Normal | 0 | 3 |
| Germany | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
| Peru | Normal | 0 | 1 |
| Thailand | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 38 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Google Chat problem spikes, last 30 days
Since 14 October, Google Chat had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: 1 report
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 27 reports
- Thu 29 Oct: 31 reports
- Fri 30 Oct: 25 reports
- Sat 31 Oct: 4 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Japan97
- The US82
- Brazil16
- Mexico10
- India5
- Portugal5
- Australia3
- Canada3
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services
How to fix Google Chat not working
Google Chat is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach google.com over your own connection, right now. Nothing is sent to us or stored.
Reload the tab and try a private window
A stuck tab is the usual culprit when Chat hangs on the loading screen or messages stop arriving. Press Ctrl+R, or Command+R on a Mac, and if nothing changes open the service in a private window. Extensions do not run there, so a clean load points to one of them interfering.
Sign out of your account and back in
A stale sign-in can break the app for one person while the rest of the team carries on. Click your profile picture in the top right, choose Sign out, then sign in again. In the desktop app, remove the account from Settings and add it back.
Clear the browser's site data
Cached files can leave Chat stuck on a blank pane or an endless spinner. Click the site controls icon beside the address bar, open Site settings, then choose Delete data. Reload the page and sign in again.
Rule out an outage, then reinstall
If the browser works but the desktop app does not, the install is the likely fault. Check the Google Workspace status dashboard first to rule out a service-wide outage, then uninstall the app and install it again. The help centre has platform-specific steps.
While Google Chat is down: what to use instead
- Gmail Gmail and Chat can fail on their own, so email your teammates when messages won't send.
- Web version instead of the app If the mobile app sits on a loading screen or shows messages as not sent, open the service in a desktop browser, or switch to the phone app if the browser is the one stuck.
- Google Meet Paste a Meet link into an email or calendar invite when you need to talk something through faster than typing allows.
- Slack or Microsoft Teams Use them for urgent threads if your company already has one set up.
Fix Google Chat on Windows, Mac, Android and iPhone
Google Chat on Windows
- Fix
- Clear your browser cache and cookies, or reinstall the Google Chat app if using the standalone desktop version. Ensure your browser is updated to the latest version and disable extensions that might block the connection.
- Check
- Check the Google Workspace Status Dashboard to see if Google Chat is experiencing a known outage. You can also try opening Google Chat in an Incognito window to see if the issue is browser-specific.
ping google.comTest whether Google Chat's servers replynslookup google.comCheck that Google Chat's DNS resolvestracert google.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGoogle Chat on Mac
- Fix
- Restart your browser and clear its cache, or reinstall the Google Chat desktop app. Ensure your macOS firewall or antivirus software isn't blocking Google Chat.
- Check
- Visit the Google Workspace Status Dashboard to check if Google Chat is down for everyone. Try loading Google Chat in a different browser to rule out browser-specific issues.
ping -c 4 google.comTest whether Google Chat's servers replynslookup google.comCheck that Google Chat's DNS resolvestraceroute google.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGoogle Chat on Android
- Fix
- Update the Google Chat app from the Google Play Store and clear its app cache in your device settings. If issues persist, reinstall the Google Chat app.
- Check
- Check the Google Workspace Status Dashboard to see if Google Chat is down. Try opening Google Chat on a mobile browser or testing your internet connection with other apps.
Google Chat on iPhone and iPad
- Fix
- Update Google Chat via the App Store, or delete and reinstall the app. Ensure that cellular data is enabled for Google Chat in your iOS settings.
- Check
- Verify if Google Chat is down globally by checking the Google Workspace Status Dashboard. Test if the Google Chat app works when switching between Wi-Fi and mobile data.
What happens when Google Chat goes down
Google Chat is a messaging app for direct messages, group chats, Spaces and Meet calls, and teams use it for quick decisions and file sharing. An outage interrupts the short side conversations that keep work moving and can cut a team off from a room where decisions are already happening.
Your messages may fail to send or show a send failure notice, while older threads and Spaces can still open with missing replies or stale previews. Sending and loading tend to break before search and notifications; a message you sent from the desktop app might never appear on your phone. Calls can drop or fail to connect, and a Meet link in a conversation may not open. Trouble is often partial and regional, so one workspace, network, device or platform can be hit while another stays usable.
Google Chat IP address, servers and network
- IPv4 addresses
- 142.251.150.119
Show all 8
- 142.251.151.119
- 142.251.152.119
- 142.251.153.119
- 142.251.154.119
- 142.251.155.119
- 142.251.156.119
- 142.251.157.119
- IPv6 addresses
- 2001:4860:4826:7700::
Show all 8
- 2001:4860:4827:7700::
- 2001:4860:4828:7700::
- 2001:4860:4829:7700::
- 2001:4860:482a:7700::
- 2001:4860:482b:7700::
- 2001:4860:482c:7700::
- 2001:4860:482d:7700::
- Network
- AS15169 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- HTTPS certificate
- Issued by Google Trust Services, valid until 21 Dec 2026 (50 days)
- HTTP/3
- Supported
- Our check
- Answered in 91 ms
Checked from our server in Frankfurt, Germany, 6 days ago, for www.google.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.google.com. Fastest from Amsterdam (57 ms), slowest from Tokyo (366 ms). Every location connected through Google LLC (AS15169), using 6 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 77 ms | 142.251.155.119 |
| ViennaAustria | Up | 137 ms | 142.251.150.119 |
| MilanItaly | Up | 110 ms | 142.251.152.119 |
| ParisFrance | Up | 67 ms | 142.251.157.119 |
| AmsterdamNetherlands | Up | 57 ms | 142.251.150.119 |
| MadridSpain | Up | 334 ms | 142.251.155.119 |
| WarsawPoland | Up | 182 ms | 142.251.154.119 |
| Los AngelesUSA | Up | 72 ms | 142.251.155.119 |
| São PauloBrazil | Up | 216 ms | 142.251.153.119 |
| SingaporeSingapore | Up | 115 ms | 142.251.154.119 |
| TokyoJapan | Up | 366 ms | 142.251.152.119 |
Checked with check-host.net from its servers in these cities 6 days ago, for www.google.com. Time is how long each server took to load the page.
Google Chat FAQ
Is Google Chat down right now?
Why does Google Chat say 'Message not sent' when I reply in a space?
Why don't Google Chat notifications show up on my iPhone?
Why can't I add an outside address to a Google Chat space?
Why does Google Chat work in the app but not inside Gmail?
How we track Google Chat
The status on this page comes from user-submitted problem reports for Google Chat, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google Chat, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Google Chat's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.