NordVPN outages and problems
In the past 24 hours, 19 user reports came in for NordVPN. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about NordVPN
What went wrong
What people said was wrong in recent problem reports for NordVPN worldwide.
Share of 6 recent reports that said what was wrong, from every country listed below.
NordVPN reports around the world
In the last 24 hours, 45 problem reports about NordVPN came in from 12 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 19 |
| Canada | Normal | 0 | 7 |
| Germany | Normal | 0 | 4 |
| Mexico | Normal | 0 | 4 |
| The UK | Normal | 0 | 3 |
| The Netherlands | Normal | 0 | 2 |
| Austria | Normal | 0 | 1 |
| Thailand | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| Spain | Normal | 0 | 1 |
| Australia | Normal | 0 | 1 |
| Brazil | Normal | 0 | 1 |
Each country's status compares its reports with the usual level there. 29 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
NordVPN problem spikes, last 30 days
Since 5 October, NordVPN had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 1 report
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 1 report
- Fri 9 Oct: 2 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 9 reports
- Mon 12 Oct: 8 reports
- Tue 13 Oct: 2 reports
- Wed 14 Oct: 2 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 1 report
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 2 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 2 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 1 report
- Wed 28 Oct: 7 reports
- Thu 29 Oct: 38 reports
- Fri 30 Oct: 34 reports
- Sat 31 Oct: 19 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US108
- The UK36
- Canada18
- Mexico15
- France14
- Germany13
- The Netherlands9
- Italy8
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix NordVPN not working
NordVPN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Disconnect and pick another server
Quick Connect sends you to whichever server it rates best, but that server can be overloaded or slow to assign you an address. Disconnect, then choose a different country or a specific server from the list and connect again. If every server fails the same way, look at your device or network next.
Switch the VPN protocol
Open Settings, go to Connection and change the VPN protocol from NordLynx to OpenVPN (TCP), or the other way round if you were already on OpenVPN. Some hotel, office and campus Wi-Fi networks block the UDP traffic that NordLynx depends on, so TCP often gets through where it can't. On Linux, run nordvpn set technology openvpn and then nordvpn set protocol tcp before you reconnect.
Check Threat Protection and Kill Switch
Threat Protection blocks pages and downloads it flags, which can look like a broken connection, so switch it off in the app's settings and test again. If you lose all internet whenever the app disconnects, Kill Switch is doing its job; turn it off in the same area while you troubleshoot. Quit any other VPN client or firewall tool too, because two programs fighting over the network adapter often leave you stuck on connecting.
Log out and reinstall the app
Sign out of your Nord Account in the app, uninstall it, restart the device and install the latest version. On Linux, nordvpn logout followed by nordvpn login clears a stuck session without a full reinstall. When nothing helps, check the official status page for known outages and use the help centre to reach support.
While NordVPN is down: what to use instead
- Switch protocol or server If the app hangs on connecting with NordLynx, changing to OpenVPN in the settings or picking a server in a different country can get you through when only part of the network is failing.
- Browser extension The Chrome, Firefox or Edge extension sends browser traffic through a proxy, so it can still help when the desktop app refuses to connect.
- Cloudflare WARP It encrypts your traffic on public Wi-Fi, but it won't change the country websites see.
- Proton VPN When you need an IP address in another country before the service recovers, Proton VPN is an established provider you can install for the gap and remove afterwards.
Fix NordVPN on Windows, Mac, Android and iPhone
NordVPN on Windows
- Fix
- Try restarting the NordVPN app or changing your connection protocol to OpenVPN or NordLynx in the app settings. You can also use the built-in NordVPN Diagnostics tool to reset the app to its default settings.
- Check
- To check if NordVPN is down on Windows, open the NordVPN app to see if it gets stuck on 'Connecting' or displays a network error. You can also try visiting the NordVPN website to check if their web services are online.
ping nordvpn.comTest whether NordVPN's servers replynslookup nordvpn.comCheck that NordVPN's DNS resolvestracert nordvpn.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadNordVPN on Mac
- Fix
- Restart the NordVPN app and verify that the helper tool is allowed to run in your macOS System Settings. If the issue persists, switch the connection protocol in the app preferences or reinstall the app from the Mac App Store.
- Check
- Check if the NordVPN macOS app status indicator remains yellow or fails to connect after several attempts. You can also verify if your internet connection works normally when NordVPN is completely turned off.
ping -c 4 nordvpn.comTest whether NordVPN's servers replynslookup nordvpn.comCheck that NordVPN's DNS resolvestraceroute nordvpn.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadNordVPN on Android
- Fix
- Go to your Android settings to force stop the NordVPN app and clear its cache. If that fails, reinstall the app from the Google Play Store and ensure that the 'Always-on VPN' setting is temporarily disabled.
- Check
- If NordVPN is down on Android, the app will likely display a persistent 'Connecting' notification or block all internet traffic when toggled on. You can also check if you are able to log in to your NordVPN account within the app.
NordVPN on iPhone and iPad
- Fix
- Delete and reinstall the NordVPN app from the App Store to refresh its VPN configurations. Alternatively, go to your iOS Settings, remove the NordVPN profile under VPN & Device Management, and let the app reinstall it.
- Check
- Look for a flickering VPN icon in your iPhone or iPad status bar, or check if the NordVPN app displays a connection timeout error. You can also check if other devices on the same Wi-Fi network can connect to NordVPN.
When people report NordVPN problems
The busiest hour for reports about NordVPN is 22:00 to 23:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.38 reports on an average day
- 01:00 to 02:00: 0.33 reports on an average day
- 02:00 to 03:00: 0.36 reports on an average day
- 03:00 to 04:00: 0.33 reports on an average day
- 04:00 to 05:00: 0.21 reports on an average day
- 05:00 to 06:00: 0.34 reports on an average day
- 06:00 to 07:00: 0.12 reports on an average day
- 07:00 to 08:00: 0.08 reports on an average day
- 08:00 to 09:00: 0.13 reports on an average day
- 09:00 to 10:00: 0.08 reports on an average day
- 10:00 to 11:00: 0.09 reports on an average day
- 11:00 to 12:00: 0.04 reports on an average day
- 12:00 to 13:00: 0.04 reports on an average day
- 13:00 to 14:00: 0.08 reports on an average day
- 14:00 to 15:00: 0.12 reports on an average day
- 15:00 to 16:00: 0.11 reports on an average day
- 16:00 to 17:00: 0.09 reports on an average day
- 17:00 to 18:00: 0.33 reports on an average day
- 18:00 to 19:00: 0.46 reports on an average day
- 19:00 to 20:00: 0.22 reports on an average day
- 20:00 to 21:00: 0.27 reports on an average day
- 21:00 to 22:00: 0.16 reports on an average day
- 22:00 to 23:00: 0.61 reports on an average day
- 23:00 to 00:00: 0.25 reports on an average day
By day of the week
- Monday: 3.3 reports on an average Monday
- Tuesday: 0.75 reports on an average Tuesday
- Wednesday: 3 reports on an average Wednesday
- Thursday: 13 reports on an average Thursday
- Friday: 9.7 reports on an average Friday
- Saturday: 4.8 reports on an average Saturday
- Sunday: 3 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when NordVPN goes down
NordVPN is a VPN service, launched in 2012, with apps for Windows, macOS, Linux, Android and iOS. Travellers and remote workers lean on it to protect traffic on public Wi-Fi or to reach their usual streaming library abroad, so when it fails you either lose the encrypted tunnel or, with the kill switch on, lose your internet connection until the app reconnects.
The first sign is often the app hanging on Connecting, or a login screen that rejects credentials you know are correct. Other times it says Connected while nothing loads. Meshnet links between your own devices and Threat Protection's ad and malware blocking can fail on their own while ordinary connections still work, and the browser extension may drop out even when the desktop app is fine. Most trouble is partial and hits a single country or a single protocol such as NordLynx, so switching location or protocol often gets you back online.
NordVPN IP address, servers and network
- IPv4 addresses
- 104.16.208.203
Show all 2
- 104.19.159.190
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Sectigo Limited, valid until 6 May 2027 (186 days)
- HTTP/3
- Supported
- Our check
- Answered in 44 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 28 h ago, for nordvpn.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from nordvpn.com. Fastest from Paris (96 ms), slowest from Tokyo (2,113 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 113 ms | 104.16.208.203 |
| ViennaAustria | Up | 690 ms | 104.19.159.190 |
| MilanItaly | Up | 687 ms | 104.19.159.190 |
| ParisFrance | Up | 96 ms | 104.16.208.203 |
| AmsterdamNetherlands | Up | 148 ms | 104.19.159.190 |
| MadridSpain | Up | 352 ms | 104.19.159.190 |
| WarsawPoland | Up | 548 ms | 104.19.159.190 |
| Los AngelesUSA | Up | 137 ms | 104.19.159.190 |
| São PauloBrazil | Up | 630 ms | 104.19.159.190 |
| SingaporeSingapore | Up | 103 ms | 104.16.208.203 |
| TokyoJapan | Up | 2,113 ms | 104.16.208.203 |
Checked with check-host.net from its servers in these cities 28 h ago, for nordvpn.com. Time is how long each server took to load the page.
NordVPN FAQ
Is NordVPN down right now?
Why does NordVPN say connected but no websites load?
Why is my internet gone after I disconnect from NordVPN?
Why does Netflix show a proxy error when I use NordVPN?
Why can't I log in to my Nord Account in the app?
Service updates from @NordVPN
No posts about problems from @NordVPN in the last 14 days. The latest is from .
How we track NordVPN
The status on this page comes from user-submitted problem reports for NordVPN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for NordVPN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from NordVPN's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.