Is PTCL down right now? Live status and outage tracker

PTCL outages and problems

In the past 24 hours, 380 user reports came in for PTCL. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 17 reports, about 2 hours ago.

• Outage
  Ended 2 h ago

  Lasted 30 min
  17peak reports
• Outage
  Ended 3 h ago

  Lasted 30 min
  15peak reports
• Outage
  Ended 4 h ago

  Lasted 30 min
  12peak reports
• Elevated reports
  Ended 13 h ago

  Lasted 15 min
  13peak reports
• Elevated reports
  Ended 14 h ago

  Lasted 45 min
  14peak reports

PTCL in October 2026

Problem reports in October (since 28 October)

384

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for PTCL.

1. Broadband Internet45%
2. Mobile Internet26%
3. WiFi23%
4. Texting / SMS4%
5. Mobile Signal2%

Share of 53 recent reports that said what was wrong.

Where PTCL problem reports come from

The map shows where recent problem reports for PTCL came from in Pakistan. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

PTCL problem spikes, last 30 days

Since 28 October, PTCL had 5 outage spikes. The longest lasted 45 min, on 28 October.

• Outage
  Thu 29 Oct, 07:15–07:45

  Lasted 30 min
  20peak reports
• Outage
  Thu 29 Oct, 06:15–06:45

  Lasted 30 min
  18peak reports
• Outage
  Thu 29 Oct, 04:45–05:15

  Lasted 30 min
  13peak reports
• Outage
  Wed 28 Oct, 20:30–20:45

  Lasted 15 min
  15peak reports
• Outage
  Wed 28 Oct, 19:00–19:45

  Lasted 45 min
  17peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix PTCL not working

PTCL is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not PTCL.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While PTCL is down: what to use instead

• Mobile hotspot A phone on another network can keep a laptop online for email and basic browsing while the line or router is out.
• Another carrier SIM Use it for calls when the landline is dead.
• Second ISP If your area has a cable or fiber provider you already pay for, switch your router to that connection for work calls and large downloads.
• Bank app Pay the bill through your bank when the service portal will not load.

Problems at the same time as PTCL

Since 28 October, all 5 of PTCL's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report PTCL problems

The busiest hour for reports about PTCL is 18:00 to 19:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

PTCL IP address, servers and network

Service updates from @ptclofficial

No posts about problems from @ptclofficial in the last 14 days. The latest is from .