Allianz outages and problems
No user reports came in for Allianz in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Allianz in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Allianz worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Allianz reports around the world
In the last 24 hours, 15 problem reports about Allianz came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Italy | Normal | 0 | 6 |
| Ireland | Normal | 0 | 4 |
| Australia | Normal | 0 | 1 |
| Czechia | Normal | 0 | 1 |
| Indonesia | Normal | 0 | 1 |
| Poland | Normal | 0 | 1 |
| Slovakia | Normal | 0 | 1 |
| Egypt | Normal | 0 | 0 |
| The US | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 26 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Allianz problem spikes, last 30 days
Since 17 October, Allianz had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: 2 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 2 reports
- Wed 28 Oct: 1 report
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Italy13
- Ireland4
- Australia3
- Poland2
- Czechia1
- Germany1
- The UK1
- Greece1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 17 October 2026. Monthly reports for all services
How to fix Allianz not working
Allianz is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Check the Allianz report banner
The banner at the top of the page shows whether Allianz problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. The site does not test the service itself; a normal level points to a local issue.
Force quit the Allianz app
Swipe the Allianz card away in your phone's app switcher, then open the app again. A stale session can leave the sign-in screen spinning or make the app fail at the same point every time.
Try the Allianz site in private mode
Open a private or incognito window in your browser, go to the site for your country, and sign in. If it works there, the app's stored data or a browser extension is the likely cause; if it fails, your account or connection is the more likely cause.
Reinstall the Allianz app
Delete the app and install it again from the App Store or Google Play. That clears local data a force quit leaves untouched, including a saved login that keeps failing.
While Allianz is down: what to use instead
- Website in a browser When the app hangs on login or won't load your policies, sign in to your customer account on the Allianz website from a laptop or phone browser, because the web login can still work when the app is stuck.
- Your agent or broker If you bought your policy through an agent, broker or local office, they can look up your cover and take a claim by phone or email while your online account is unavailable.
- Claims or assistance line For a car accident, breakdown or a medical problem abroad, call the number printed on your policy documents or insurance card, since that line doesn't need the app or a login.
- Saved or printed documents Keep the PDF or paper copy of your policy schedule handy so you can show proof of cover at a rental desk or roadside check without opening the app.
Fix Allianz on Windows, Mac, Android and iPhone
Allianz on Windows
- Fix
- Fix Allianz access on Windows by clearing your browser cache and cookies, or disabling active ad-blockers that might interfere with the portal. You can also try changing your DNS settings if the Allianz site fails to resolve.
- Check
- To check if the Allianz website is down on Windows, try opening the portal in an incognito browser window or check a public status detector.
ping allianz.comTest whether Allianz's servers replynslookup allianz.comCheck that Allianz's DNS resolvestracert allianz.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadAllianz on Mac
- Fix
- Fix Allianz connection issues on macOS by clearing Safari's website data or temporarily disabling third-party security software that may block the site. Ensuring your Mac's date and time settings are correct can also resolve Allianz security certificate errors.
- Check
- To determine if Allianz is down on a Mac, attempt to access the Allianz portal using Safari and check if the connection times out.
ping -c 4 allianz.comTest whether Allianz's servers replynslookup allianz.comCheck that Allianz's DNS resolvestraceroute allianz.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadAllianz on Android
- Fix
- Fix the Allianz app on Android by clearing the app cache in your device settings or updating it to the latest version via the Google Play Store. If issues persist, try reinstalling the Allianz app entirely.
- Check
- Check if the Allianz app is down on Android by attempting to log in on both Wi-Fi and mobile data to see if it consistently fails to connect.
Allianz on iPhone and iPad
- Fix
- Resolve Allianz app issues on iOS by force-quitting the app and restarting your iPhone, or checking the App Store for any pending Allianz updates. Reinstalling the Allianz app can also clear corrupt local data.
- Check
- To see if Allianz is down on iOS, check if the Allianz app displays a connection error while your other internet-dependent apps function normally.
What happens when Allianz goes down
Allianz is a global insurer, and its app and website are where you manage cover, download policy documents and start a claim. When the service fails, those tasks stop, sometimes on the day you needed them done.
The first thing most people notice is the login screen: credentials go in, the spinner turns, and nothing happens. The app sometimes drops you back to the sign-in page with an error instead. From there the failure spreads by feature, so the claims section often goes before the rest of the site, and a photo or PDF upload can hang at the last step without confirming. Policy documents and premium payments follow, and a payment page that times out costs you a call to sort out. Trouble is usually partial or regional rather than total; the homepage may load fine while the one page you need stays broken.
Allianz IP address, servers and network
- IPv4 addresses
- 104.18.41.67
Show all 2
- 172.64.146.189
- IPv6 addresses
- 2a06:98c1:3101::ac40:92bd
Show all 2
- 2a06:98c1:3105::6812:2943
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (az-ip.net)
- HTTPS certificate
- Issued by Amazon, valid until 1 Jan 2027 (60 days)
- HTTP/3
- Supported
- Our check
- Answered in 65 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 3 days ago, for www.allianz.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.allianz.com. Fastest from Frankfurt (42 ms), slowest from Tokyo (1,350 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 42 ms | 172.64.146.189 |
| ViennaAustria | Up · HTTP 301 | 52 ms | 104.18.41.67 |
| MilanItaly | Up · HTTP 301 | 69 ms | 172.64.146.189 |
| ParisFrance | Up · HTTP 301 | 230 ms | 104.18.41.67 |
| AmsterdamNetherlands | Up · HTTP 301 | 66 ms | 104.18.41.67 |
| MadridSpain | Up · HTTP 301 | 118 ms | 104.18.41.67 |
| WarsawPoland | Up · HTTP 301 | 117 ms | 104.18.41.67 |
| Los AngelesUSA | Up · HTTP 301 | 219 ms | 104.18.41.67 |
| São PauloBrazil | Up · HTTP 301 | 54 ms | 104.18.41.67 |
| SingaporeSingapore | Up · HTTP 301 | 225 ms | 104.18.41.67 |
| TokyoJapan | Up · HTTP 301 | 1,350 ms | 172.64.146.189 |
Checked with check-host.net from its servers in these cities 3 days ago, for www.allianz.com. Time is how long each server took to load the page.
Allianz FAQ
Is Allianz down right now?
Why does the My Allianz app sign me out during a claim?
I can't log in to My Allianz even though my password is correct. What should I check?
Why does a card payment on the Allianz site stall at the bank verification step?
Why won't my policy documents open in the Allianz app?
How we track Allianz
The status on this page comes from user-submitted problem reports for Allianz, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Allianz, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Allianz doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.