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Is OpenAI down right now? Live status and outage tracker

No, OpenAI is up.

No widespread outage detected. 25 user reports in the last hour is within the normal range.

OpenAI's own status page: status.openai.com

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

981 reports in total, counted in 15-minute windows

In the last hour, 25 problem reports came in for OpenAI, against about 61 at this time on a usual day. Over the last 24 hours there were 981 reports. Worldwide, most recent reports were about ChatGPT (74%) and app (13%). The last spike in reports was 15 h ago and lasted 19 min. These are user reports from the US, where most people report OpenAI problems.

Around the world right now: normal in 71 other countries. Most reports in the last hour: the UK 14 · Brazil 11 · France 6. By country

In the past 24 hours, 981 user reports came in for OpenAI. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 27 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
25
32% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
27
27 reports, 9 h ago
Last 24 hours

OpenAI outages and problems

In the past 24 hours, 981 user reports came in for OpenAI. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 27 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for OpenAI stayed at their usual level the whole time.
Official status

What OpenAI's status page says

Checking status.openai.com…

Report categories

What people can report about OpenAI

What went wrong

What people said was wrong in recent problem reports for OpenAI worldwide.

  1. ChatGPT74%
  2. App13%
  3. Codex4%
  4. Website3%
  5. API2%
  6. Web browser2%

Share of 864 recent reports that said what was wrong, from every country listed below.

World map

OpenAI reports around the world

In the last 24 hours, 3,935 problem reports about OpenAI came in from 66 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 231,004
The UK Normal 14285
Brazil Normal 11307
France Normal 6113
Germany Normal 5201
Poland Normal 5187
Canada Normal 594
The Netherlands Normal 3204
India Normal 2265
Czechia Normal 222
Bulgaria Normal 212
Denmark Normal 27

Each country's status compares its reports with the usual level there. 60 more countries had 1,234 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

OpenAI problem spikes, last 30 days

Since 5 October, OpenAI had 15 outage spikes and 33 periods of elevated reports. The longest lasted 3 h 51 min, on 30 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 38 reports
  • Tue 6 Oct: 81 reports (outage spike that day)
  • Wed 7 Oct: 63 reports
  • Thu 8 Oct: 114 reports
  • Fri 9 Oct: 136 reports (elevated reports that day)
  • Sat 10 Oct: 47 reports
  • Sun 11 Oct: 54 reports
  • Mon 12 Oct: 111 reports (outage spike that day)
  • Tue 13 Oct: 85 reports
  • Wed 14 Oct: 73 reports
  • Thu 15 Oct: 109 reports (outage spike that day)
  • Fri 16 Oct: 48 reports
  • Sat 17 Oct: 46 reports
  • Sun 18 Oct: 38 reports
  • Mon 19 Oct: 129 reports (outage spike that day)
  • Tue 20 Oct: 142 reports (elevated reports that day)
  • Wed 21 Oct: no data
  • Thu 22 Oct: 2 reports
  • Fri 23 Oct: 81 reports
  • Sat 24 Oct: 28 reports
  • Sun 25 Oct: 27 reports
  • Mon 26 Oct: 112 reports (outage spike that day)
  • Tue 27 Oct: 234 reports (outage spike that day)
  • Wed 28 Oct: 516 reports (outage spike that day)
  • Thu 29 Oct: 2,185 reports (outage spike that day)
  • Fri 30 Oct: 1,757 reports (outage spike that day)
  • Sat 31 Oct: 985 reports (elevated reports that day)
  • Sun 1 Nov: no data
  • Elevated reports
    Sat 31 Oct, 08:38–08:57
    Lasted 19 min
    13peak reports
  • Elevated reports
    Sat 31 Oct, 06:14–06:29
    Lasted 15 min
    18peak reports
  • Outage
    Fri 30 Oct, 22:52–23:58
    Lasted 1 h 5 min
    55peak reports
  • Elevated reports
    Fri 30 Oct, 20:58–21:15
    Lasted 18 min
    37peak reports
  • Elevated reports
    Fri 30 Oct, 20:10–20:29
    Lasted 19 min
    45peak reports
  • Elevated reports
    Fri 30 Oct, 18:18–18:38
    Lasted 20 min
    45peak reports
  • Elevated reports
    Fri 30 Oct, 01:46–05:38
    Lasted 3 h 51 min
    36peak reports
  • Elevated reports
    Fri 30 Oct, 00:30–01:12
    Lasted 42 min
    30peak reports

40 earlier spikes in this period.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US6,145
  • Brazil1,447
  • The UK1,302
  • Mexico1,266
  • Germany1,050
  • The Netherlands1,041
  • Poland847
  • Italy674

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix OpenAI not working

OpenAI is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

  1. Reload ChatGPT

    Press Ctrl+R on Windows or Cmd+R on Mac to force a fresh page load. On mobile, close the app from the app switcher and open it again. If a single chat stalls, start a new chat from the sidebar instead of waiting on the old one.

  2. Check OpenAI's status page

    Open the official status page and look for an active incident. If the page lists nothing, open the help centre and find the article that matches the error you see. A quiet status page rules out a broad outage, though your account or network can still be the problem.

  3. Sign out of the app

    In the web app, click your profile icon at the bottom left and choose Log out. On mobile, open Settings and use the log out option. Signing back in refreshes your session and clears errors like 'Something went wrong' that follow you across chats.

  4. Switch networks for ChatGPT

    Turn off any VPN or proxy, then switch from Wi-Fi to a mobile connection. Your router or firewall is likely blocking the app if the new connection loads fine. Restart your router only after you confirm the second connection works.

Error messages

Common OpenAI error messages

What each message means and what to try. The wording can differ a little between app versions.

  • Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

    Means
    The app could not complete your request because of a server or network problem on its side.
    Fix
    Wait a bit and reload the page or start a new chat. If the same message keeps appearing, check the official status page for an outage and use the help center if you remain blocked.
  • We're experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.

    Means
    Too many people are using the service, so it is slow or refusing requests.
    Fix
    Wait a few minutes and try again. If the message stays, check the official status page before you retry a long prompt.

While OpenAI is down: what to use instead

  • Claude by Anthropic Claude handles drafting and code questions well, so you can paste your prompt there and keep working while ChatGPT is unavailable.
  • Google Gemini If your work already lives in Gmail and Google Docs, Gemini is the closest swap.
  • Azure OpenAI Service Developers who already have an Azure deployment can route API calls there, because it runs the same GPT models on Microsoft's servers and sometimes keeps answering when the main API returns errors.
  • Web version in a browser When the desktop or phone app hangs on loading, open the web version, since one client can break while the other still lets you sign in.
Your device

Fix OpenAI on Windows, Mac, Android and iPhone

OpenAI on Windows

Fix
Clear your web browser's cache and cookies, or try accessing OpenAI in an incognito window. Disabling active browser extensions or VPNs can also resolve connection issues.
Check
Attempt to load the OpenAI status page or try accessing the site from a different web browser. If you get connection timeout errors, the service may be down.
Command Prompt
ping openai.comTest whether OpenAI's servers reply
nslookup openai.comCheck that OpenAI's DNS resolves
tracert openai.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

OpenAI on Mac

Fix
Restart the official OpenAI macOS app or clear your browser cache if accessing it via the web. Ensure the app is updated to the latest version and your VPN is disabled.
Check
Check if the OpenAI desktop app displays connection errors or fails to retrieve your chat history. You can also try accessing the service via Safari to check if the issue is app-specific.
Terminal
ping -c 4 openai.comTest whether OpenAI's servers reply
nslookup openai.comCheck that OpenAI's DNS resolves
traceroute openai.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

OpenAI on Android

Fix
Clear the OpenAI app cache in your device settings or update the app through the Google Play Store. Reinstalling the app or switching from Wi-Fi to mobile data can also fix connection issues.
Check
Open the OpenAI app and check if it prompts you with connection errors or fails to send messages. You can also try loading the OpenAI website on a mobile browser to verify.

OpenAI on iPhone and iPad

Fix
Update the OpenAI app via the Apple App Store, or reinstall it if it continues to crash. Ensure that cellular data is enabled for the app in your iOS settings and disable any active VPNs.
Check
Look for persistent loading indicators or connection timeout alerts within the OpenAI iOS app. If other apps work fine but OpenAI does not, the service is likely experiencing an outage.
Ranked by peak

Biggest OpenAI problems so far

  1. 1
    OutageLasted 3 h 6 min
    180reports in 15 min
  2. 2
    OutageLasted 3 h 26 min
    57reports in 15 min
  3. 3
    OutageLasted 1 h 5 min
    55reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as OpenAI

Since 5 October, 42 of OpenAI's 48 spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report OpenAI problems

The busiest hour for reports about OpenAI is 15:00 to 16:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 9.7 reports on an average day
  • 01:00 to 02:00: 12 reports on an average day
  • 02:00 to 03:00: 8.7 reports on an average day
  • 03:00 to 04:00: 2.3 reports on an average day
  • 04:00 to 05:00: 2.1 reports on an average day
  • 05:00 to 06:00: 2.2 reports on an average day
  • 06:00 to 07:00: 3.7 reports on an average day
  • 07:00 to 08:00: 3.8 reports on an average day
  • 08:00 to 09:00: 5 reports on an average day
  • 09:00 to 10:00: 6.7 reports on an average day
  • 10:00 to 11:00: 5.7 reports on an average day
  • 11:00 to 12:00: 5.5 reports on an average day
  • 12:00 to 13:00: 6.2 reports on an average day
  • 13:00 to 14:00: 9.5 reports on an average day
  • 14:00 to 15:00: 15 reports on an average day
  • 15:00 to 16:00: 20 reports on an average day
  • 16:00 to 17:00: 16 reports on an average day
  • 17:00 to 18:00: 15 reports on an average day
  • 18:00 to 19:00: 15 reports on an average day
  • 19:00 to 20:00: 15 reports on an average day
  • 20:00 to 21:00: 17 reports on an average day
  • 21:00 to 22:00: 12 reports on an average day
  • 22:00 to 23:00: 13 reports on an average day
  • 23:00 to 00:00: 7.4 reports on an average day

By day of the week

  • Monday: 94 reports on an average Monday
  • Tuesday: 106 reports on an average Tuesday
  • Wednesday: 210 reports on an average Wednesday
  • Thursday: 572 reports on an average Thursday
  • Friday: 352 reports on an average Friday
  • Saturday: 273 reports on an average Saturday
  • Sunday: 39 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 23 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when OpenAI goes down

OpenAI makes ChatGPT and the API that developers build on. Writers, students, support teams, and software companies depend on it for everyday answers, code help, automated workflows, and customer support, so an outage interrupts conversations, uploads, image generation, and live API calls.

Outages rarely hit everything. Chat may stop sending and replies may stall halfway, so you might see a capacity message or a generic something went wrong notice while the page itself loads. Uploads and image generation can fail before plain text chat does, and API calls can time out or return errors even when the web app works for some people. Trouble is often partial: one region or one feature goes down while the rest stays up, so check the official status page and help centre before assuming a full outage.

Servers and network

OpenAI IP address, servers and network

IPv4 addresses
104.18.33.45
Show all 2
  • 172.64.154.211
IPv6
Not offered
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Microsoft Azure DNS
HTTPS certificate
Issued by Google Trust Services, valid until 15 Dec 2026 (44 days)
HTTP/3
Supported
Our check
Answered in 45 ms (it turned away our automated check, which is common)

Checked from our server in Frankfurt, Germany, 33 h ago, for openai.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from openai.com. Fastest from Milan (74 ms), slowest from Warsaw (168 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp79 ms104.18.33.45
ViennaAustriaUp100 ms172.64.154.211
MilanItalyUp74 ms104.18.33.45
ParisFranceUp111 ms104.18.33.45
AmsterdamNetherlandsUp87 ms172.64.154.211
MadridSpainUp83 ms104.18.33.45
WarsawPolandUp168 ms104.18.33.45
Los AngelesUSAUp92 ms104.18.33.45
São PauloBrazilUp81 ms172.64.154.211
SingaporeSingaporeUp77 ms172.64.154.211
TokyoJapanUp84 ms104.18.33.45

Checked with check-host.net from its servers in these cities 33 h ago, for openai.com. Time is how long each server took to load the page.

Questions

OpenAI FAQ

Is OpenAI down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. If the official status page is listed above, check it for OpenAI's own notices. To see whether the issue is only on your side, load a different site and try the same prompt or account in another browser or on a phone using mobile data. If the app keeps failing, sign out and back in.

Why does ChatGPT say it is at capacity?

The at capacity message usually means demand is high or a temporary service issue, and it can hit paid accounts too. Retry after a few minutes if reports at the top of this page are above usual. If they are normal, refresh the page and try the mobile app. The help centre can explain account-specific limits.

Why can't I log in to my OpenAI account even though my password is correct?

Login trouble with correct credentials often comes from a stale session or a blocked cookie, while a verification code that never arrives points to a different problem. Try signing out on every device and clearing the site data for the login page. If you need a verification code, request a new one after a short wait. If the app still loops back to the sign-in screen, use the help centre because account flags or regional blocks need a support check.

Why does the API return a rate limit or quota error when I have credit?

Rate limit and quota errors can come from too many requests in a short window or a project with a hard spend limit. Check your usage page and key permissions, then retry with a smaller batch and a short delay. If the error says the model does not exist or you lack access, your account may not have that model enabled; the help centre can confirm.

Why was my ChatGPT Plus payment declined?

A declined Plus payment can come from a bank block or a mismatch between the card address and your billing details. Update the card in your account settings and try again after a few minutes. If the charge keeps failing, your bank may be rejecting the merchant; the help centre can point you to the right billing page.
On X

Service updates from @OpenAI

OpenAI@OpenAI

If you are wondering whether your website is affected, we have packaged a Codex skill to help check. Point your Codex at this repo to guide you through it: https://github.com/openai/php2shell-checker

For your site

Put the OpenAI status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

OpenAI status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/openai/"><img src="https://isitdownrightnow.app/badge/openai.svg" alt="OpenAI status" height="20"></a>
Markdown, for README files
[![OpenAI status](https://isitdownrightnow.app/badge/openai.svg)](https://isitdownrightnow.app/services/openai/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track OpenAI

The status on this page comes from user-submitted problem reports for OpenAI, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for OpenAI, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from OpenAI's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services