Ziply Fiber outages and problems
In the past 24 hours, 472 user reports came in for Ziply Fiber. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 90.63% uptime for the day.
The most recent spike big enough to count as an outage was 45 minutes ago. The busiest 15-minute window of the day had 31 reports, about 2 hours ago.
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Outage
Ended 15 min agoLasted 1 h 45 min31peak reports
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Elevated reports
Ended 5 h agoLasted 15 min10peak reports
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Elevated reports
Ended 7 h agoLasted 15 min10peak reports
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Elevated reports
Ended 8 h agoLasted 15 min12peak reports
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Outage
Ended 9 h agoLasted 2 h 30 min22peak reports
Ziply Fiber in October 2026
- Problem reports in October (since 28 October)
- 523
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Ziply Fiber.
Share of 58 recent reports that said what was wrong.
Where Ziply Fiber problem reports come from
The map shows where recent problem reports for Ziply Fiber came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Ziply Fiber problem spikes, last 30 days
Since 28 October, Ziply Fiber had 4 outage spikes and 5 periods of elevated reports. The longest lasted 2 h 30 min, on 28 October.
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Outage
Thu 29 Oct, 08:15–10:00Lasted 1 h 45 min39peak reports
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Elevated reports
Thu 29 Oct, 05:33–05:48Lasted 15 min10peak reports
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Elevated reports
Thu 29 Oct, 04:54–05:15Lasted 21 min11peak reports
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Elevated reports
Thu 29 Oct, 04:18–04:33Lasted 15 min10peak reports
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Outage
Thu 29 Oct, 03:18–03:45Lasted 26 min14peak reports
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Elevated reports
Thu 29 Oct, 02:39–02:54Lasted 15 min10peak reports
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Elevated reports
Thu 29 Oct, 02:00–02:15Lasted 15 min12peak reports
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Outage
Wed 28 Oct, 23:00–01:30Lasted 2 h 30 min23peak reports
1 earlier spike in this period.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Ziply Fiber not working
Ziply Fiber is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach get.ziplyfiber.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Ziply Fiber.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Ziply Fiber is down: what to use instead
- Mobile data Switch your phone off Wi-Fi and use cellular data for messages and email while the home line is out.
- Mobile hotspot Turn on your phone's hotspot for a laptop or tablet when you need a browser or a file upload; use it for the task and then turn it off.
- Public Wi-Fi A library or cafe Wi-Fi gets you to email when the outage drags on; skip banking on a network you do not know.
- Phone support Call the provider's support line if you need account help and the website will not load; a voice call can run over cellular.
Biggest Ziply Fiber problems so far
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1
OutageLasted 1 h 45 min39reports in 15 min
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2
OutageLasted 36 min27reports in 15 min
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3
OutageLasted 2 h 30 min23reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Ziply Fiber
Since 28 October, all 9 of Ziply Fiber's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football9 times
- OpenAI8 times
- Archive of Our Own7 times
- Rogers7 times
- AT&T6 times
- Metronet6 times
How many of Ziply Fiber's spikes overlapped one of theirs.
During the latest spike
Ziply Fiber: Thu 29 Oct, 08:15 to 10:00
- ESPN Fantasy Football, outage,27 Oct 19:50 to 10:15
- IRCTC, outage,05:30 to 08:30
- Telus, outage,06:45 to 08:30
- Archive of Our Own, outage,07:30 to 10:15
- Escape from Tarkov, outage,08:00 to 08:45
- Wyyerd Fiber, outage,08:00 to 09:30
- Eastlink, outage,08:15 to 09:30
- Tesco Mobile, outage,08:15 to 09:15
40 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Ziply Fiber problems
The busiest hour for reports about Ziply Fiber is 08:00 to 09:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0 reports on an average day
- 01:00 to 02:00: 0.41 reports on an average day
- 02:00 to 03:00: 0.68 reports on an average day
- 03:00 to 04:00: 0.9 reports on an average day
- 04:00 to 05:00: 0.95 reports on an average day
- 05:00 to 06:00: 0.34 reports on an average day
- 06:00 to 07:00: 0.53 reports on an average day
- 07:00 to 08:00: 0.54 reports on an average day
- 08:00 to 09:00: 1.1 reports on an average day
- 09:00 to 10:00: 0.37 reports on an average day
- 10:00 to 11:00: 0.1 reports on an average day
- 11:00 to 12:00: 0.16 reports on an average day
- 12:00 to 13:00: 0.16 reports on an average day
- 13:00 to 14:00: 0.14 reports on an average day
- 14:00 to 15:00: 0.08 reports on an average day
- 15:00 to 16:00: 0.41 reports on an average day
- 16:00 to 17:00: 0.4 reports on an average day
- 17:00 to 18:00: 0.4 reports on an average day
- 18:00 to 19:00: 0.27 reports on an average day
- 19:00 to 20:00: 0.18 reports on an average day
- 20:00 to 21:00: 0.21 reports on an average day
- 21:00 to 22:00: 0.27 reports on an average day
- 22:00 to 23:00: 0.29 reports on an average day
- 23:00 to 00:00: 0.87 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 36 reports on an average Wednesday
- Thursday: 46 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Ziply Fiber IP address, servers and network
Checking get.ziplyfiber.com from our server…
Service updates from @ZiplyFiber
No posts about problems from @ZiplyFiber in the last 14 days. The latest is from .
How we track Ziply Fiber
The status on this page comes from user-submitted problem reports for Ziply Fiber, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ziply Fiber, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Ziply Fiber doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.