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iCloud icloud.com

Is iCloud down right now? Live status and outage tracker

No, iCloud is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

60 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for iCloud, against about 4 at this time on a usual day. Over the last 24 hours there were 60 reports. Worldwide, most recent reports were about save / sync (43%) and website (29%). The last spike in reports was 72 h ago and lasted 24 min. These are user reports from the US, where most people report iCloud problems.

Around the world right now: normal in 71 other countries. Most reports in the last hour: Hong Kong 1 · Hungary 1. By country

In the past 24 hours, 60 user reports came in for iCloud. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 4 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
1
90% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
4
4 reports, 19 h ago
Last 24 hours

iCloud outages and problems

In the past 24 hours, 60 user reports came in for iCloud. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 4 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for iCloud stayed at their usual level the whole time.
Report categories

What people can report about iCloud

What went wrong

What people said was wrong in recent problem reports for iCloud worldwide.

  1. Save / Sync43%
  2. Website29%
  3. Login29%

Share of 7 recent reports that said what was wrong, from every country listed below.

World map

iCloud reports around the world

In the last 24 hours, 102 problem reports about iCloud came in from 18 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Hong Kong Normal 11
Hungary Normal 11
The US numbers above Normal 068
The UK Normal 08
The Netherlands Normal 03
Belgium Normal 03
Canada Normal 03
Italy Normal 02
Brazil Normal 02
Spain Normal 02
Azerbaijan Normal 02
Germany Normal 01

Each country's status compares its reports with the usual level there. 60 more countries had 6 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

iCloud problem spikes, last 30 days

Since 6 October, iCloud had 1 outage spike and 1 period of elevated reports. The longest lasted 24 min, on 28 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 1 report
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 0 reports
  • Fri 9 Oct: 4 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 2 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 2 reports
  • Mon 19 Oct: 3 reports
  • Tue 20 Oct: 2 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 3 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 1 report
  • Wed 28 Oct: 52 reports (outage spike that day)
  • Thu 29 Oct: 83 reports
  • Fri 30 Oct: 74 reports
  • Sat 31 Oct: 60 reports
  • Sun 1 Nov: no data
  • Outage
    Wed 28 Oct, 23:39–00:04
    Lasted 24 min
    14peak reports
  • Elevated reports
    Wed 28 Oct, 21:40–21:58
    Lasted 19 min
    10peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US248
  • The UK31
  • Canada25
  • The Netherlands11
  • Japan10
  • Brazil9
  • Poland8
  • Italy7

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix iCloud not working

iCloud is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach icloud.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check Apple's system status page

    Open https://www.apple.com/support/systemstatus/ in any browser and look at the iCloud row. If Apple reports an outage, no setting on your device will fix it, so wait for the service to come back. If the row is green, the problem is on your end and you can move to the next step.

  2. Test your connection

    Turn Airplane Mode on for about ten seconds, turn it off, then reopen the app that failed. Load another website in Safari on the same Wi-Fi. If that stalls too, the network is the problem rather than Apple's servers, so switch to cellular data or a different network. A hotel or cafe Wi-Fi that needs a sign in page will block sync until you accept it.

  3. Check your storage

    Open Settings, tap your name, tap iCloud, then tap Manage Account Storage. A full account stops photos, device backups and documents from syncing. Photos shows a warning and Settings shows a banner. Delete old backups or large attachments you no longer need, or pay for more space.

  4. Sign out and back in

    Go to Settings, tap your name, scroll down, tap Sign Out, then sign back in with your Apple Account password and the two-factor code. Signing out removes local copies of synced data from the device, so save anything you have not backed up elsewhere. On a Mac, the same option sits in System Settings under your name. If only one feature breaks, such as Notes or Contacts, turn that switch off in iCloud settings, wait a minute, and turn it back on.

While iCloud is down: what to use instead

  • iCloud on the web If your iPhone or Mac stops syncing but Apple's servers still answer, sign in from any browser to read Mail, Notes, Photos and iCloud Drive files directly.
  • AirDrop Move photos and files between nearby Apple devices without going through the cloud.
  • Finder or iTunes backup When iCloud Backup keeps failing, plug your iPhone into a Mac and back it up in Finder, or use iTunes on a Windows PC.
  • Google Drive or Dropbox Upload a file there when a shared link won't open and someone is waiting on it.
Your device

Fix iCloud on Windows, Mac, Android and iPhone

iCloud on Windows

Fix
Restart the iCloud for Windows app, or sign out and sign back in to refresh your connection. Ensure the iCloud Drive and background services are enabled in your startup settings.
Check
Open the iCloud for Windows app to check for sync error alerts, or try accessing iCloud.com in your web browser.
Command Prompt
ping icloud.comTest whether iCloud's servers reply
nslookup icloud.comCheck that iCloud's DNS resolves
tracert icloud.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

iCloud on Mac

Fix
Open System Settings, select your Apple Account, and toggle iCloud sync off and back on. Restarting your Mac can also force-restart hung iCloud background processes.
Check
Check the official Apple System Status page for iCloud outages, or look for exclamation marks next to iCloud in Finder.
Terminal
ping -c 4 icloud.comTest whether iCloud's servers reply
nslookup icloud.comCheck that iCloud's DNS resolves
traceroute icloud.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

iCloud on Android

Fix
Clear your mobile browser's cache and cookies, or try using a different browser to access iCloud.com. Ensure you are approving the two-factor authentication prompt on an active Apple device.
Check
Attempt to load iCloud.com on your Android device's browser to see if the interface loads or throws connection errors.

iCloud on iPhone and iPad

Fix
Go to Settings, tap your name, sign out of your Apple Account, and sign back in. Ensure that iCloud Drive is enabled under cellular data settings if you are not on Wi-Fi.
Check
Look for persistent 'Account Details Unavailable' alerts in Settings, or check the Apple System Status page to see if iCloud is down.
Same time

Problems at the same time as iCloud

Since 6 October, all 2 of iCloud's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report iCloud problems

The busiest hour for reports about iCloud is 21:00 to 22:00 Central European time, and the busiest day is Thursday.

By hour of the day

  • 00:00 to 01:00: 0.59 reports on an average day
  • 01:00 to 02:00: 0.3 reports on an average day
  • 02:00 to 03:00: 0.21 reports on an average day
  • 03:00 to 04:00: 0.33 reports on an average day
  • 04:00 to 05:00: 0.25 reports on an average day
  • 05:00 to 06:00: 0.41 reports on an average day
  • 06:00 to 07:00: 0.25 reports on an average day
  • 07:00 to 08:00: 0.11 reports on an average day
  • 08:00 to 09:00: 0.17 reports on an average day
  • 09:00 to 10:00: 0.13 reports on an average day
  • 10:00 to 11:00: 0.11 reports on an average day
  • 11:00 to 12:00: 0.17 reports on an average day
  • 12:00 to 13:00: 0.36 reports on an average day
  • 13:00 to 14:00: 0.32 reports on an average day
  • 14:00 to 15:00: 0.63 reports on an average day
  • 15:00 to 16:00: 0.63 reports on an average day
  • 16:00 to 17:00: 0.45 reports on an average day
  • 17:00 to 18:00: 0.41 reports on an average day
  • 18:00 to 19:00: 0.49 reports on an average day
  • 19:00 to 20:00: 0.6 reports on an average day
  • 20:00 to 21:00: 0.79 reports on an average day
  • 21:00 to 22:00: 1.1 reports on an average day
  • 22:00 to 23:00: 0.99 reports on an average day
  • 23:00 to 00:00: 0.93 reports on an average day

By day of the week

  • Monday: 1.8 reports on an average Monday
  • Tuesday: 1 report on an average Tuesday
  • Wednesday: 10 reports on an average Wednesday
  • Thursday: 26 reports on an average Thursday
  • Friday: 20 reports on an average Friday
  • Saturday: 15 reports on an average Saturday
  • Sunday: 0.66 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when iCloud goes down

iCloud is Apple's sync and storage service for iPhone, iPad, Mac, and Windows devices. Anyone with an Apple account depends on it for photos, files, backups, and mail, and when it has trouble you may not be able to upload a photo, open a stored file, restore a backup, or sign in on a new device.

Sign-in often fails first. You may see Verification Failed or Cannot Connect to iCloud when you open Settings or set up a new device, and photos or iCloud Drive sync can break next as uploads stall and files may show as unavailable. Mail, Contacts, Calendars, and Reminders can stop syncing, while Find My may not refresh locations. These outages are often partial, with one feature down while the rest works, and regional trouble is common.

Servers and network

iCloud IP address, servers and network

IPv4 addresses
23.2.13.89
Show all 2
  • 23.2.13.9
IPv6 addresses
2a02:26f0:3500:12::1730:1784
Show all 2
  • 2a02:26f0:3500:12::1730:17b2
Network
AS20940 · Akamai International B.V., registered in the United States
Served through
Akamai
DNS hosted by
Apple
HTTPS certificate
Issued by Apple Inc., valid until 22 Dec 2026 (51 days)
HTTP/3
Not advertised
Our check
Answered in 131 ms

Checked from our server in Frankfurt, Germany, 9 h ago, for www.icloud.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.icloud.com. Fastest from Los Angeles (30 ms), slowest from Warsaw (131 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp66 ms23.32.238.210
ViennaAustriaUp88 ms2.23.154.128
MilanItalyUp71 ms23.41.187.148
ParisFranceUp53 ms2.16.11.152
AmsterdamNetherlandsUp68 ms2.16.106.21
MadridSpainUp55 ms2.16.88.20
WarsawPolandUp131 ms23.32.239.26
Los AngelesUSAUp30 ms23.216.55.187
São PauloBrazilUp49 ms23.193.118.18
SingaporeSingaporeUp81 ms23.193.98.232
TokyoJapanUp51 ms23.205.214.66

Checked with check-host.net from its servers in these cities 9 h ago, for www.icloud.com. Time is how long each server took to load the page.

Questions

iCloud FAQ

Is iCloud down right now?

The status at the top of this page shows whether reports for the service are above their usual level. The site counts reports in 15-minute windows over the last 24 hours. A spike can point to a wider problem. This site does not ping or probe Apple; check Apple's System Status page for an official service view, and if that page looks normal, test your side by switching from Wi-Fi to cellular and restarting the device that will not sync.

Why do my iCloud Photos stay stuck on 'Uploading' and never finish?

A stuck upload often comes from a weak connection or a large video. Keep the app open. If one item still refuses to move, remove it from the library and add it again so the service can start a fresh upload. Check Apple's System Status page before you delete anything, because a wider outage makes every device wait.

Why does Find My say my iPhone is offline when it has signal?

Find My can show an old location if the device has no data connection or if Location Services is off. Check its settings. Turn on Find My iPhone and Share My Location under your name in Settings. Send a sound or mark it as lost from another device signed into the same account, because that ping can wake the phone and refresh its position; if the map stays stale for hours, sign out of the account on the web and back in, then try again.

Why won't my iCloud Backup finish on my iPhone?

Backups stop when the phone loses Wi-Fi or when your iCloud storage is full. Keep it plugged in. Leave the screen on until the progress bar moves, and if the backup still fails, delete the old one from Settings and start a new backup. Check Apple's System Status page when every device on your network cannot back up.

Why does iCloud Mail keep asking for my password?

A password prompt loop usually means an app-specific password is needed, or your account password changed on another device. Open Settings, tap your name, then the sign-in and security section, and enter the new password. If you use two-factor authentication, generate an app-specific password for the mail app and enter that instead. Check Apple's System Status page if every device prompts.
For your site

Put the iCloud status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

iCloud status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/icloud/"><img src="https://isitdownrightnow.app/badge/icloud.svg" alt="iCloud status" height="20"></a>
Markdown, for README files
[![iCloud status](https://isitdownrightnow.app/badge/icloud.svg)](https://isitdownrightnow.app/services/icloud/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track iCloud

The status on this page comes from user-submitted problem reports for iCloud, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for iCloud, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from iCloud's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services