Oculus outages and problems
User reports, last 24 hours
5 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Oculus, and at this time of day there are usually almost none. Over the last 24 hours there were 5 reports. Most recent reports were about server connection (50%) and game play (50%). There has been no spike in reports since 4 November. These are user reports from the US, where most people report Oculus problems.
- NormalClose to the usual level24 h · 5 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 5 user reports came in for Oculus. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Oculus in November 2026
- Problem reports in November (since 4 November)
- 8
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Oculus.
Share of 2 recent reports that said what was wrong.
Oculus problem spikes, last 30 days
Since 4 November, Oculus had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Oculus not working
Oculus is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach meta.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Oculus.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Common Oculus error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Can't Reach Oculus Service
- Means
- The PC app cannot connect to the local Oculus service that runs headset and library functions on Windows.
- Fix
- Restart the PC, then open the desktop app again. If it comes back, run Repair for the Oculus PC app and check that your Meta account can sign in on meta.com.
-
Tracking Lost
- Means
- The headset cannot read the room well enough to track your head and controllers.
- Fix
- Turn on more light, wipe the headset cameras, and move away from mirrors or blank walls. If the screen still stays on this message, restart the headset.
While Oculus is down: what to use instead
- Installed Quest games Use games already on your headset if they do not need an online sign-in or multiplayer.
- SteamVR Use your Steam VR library if you have a PC VR headset or a PC VR setup that is working outside Oculus.
- PlayStation VR2 Use supported PlayStation 5 VR games if you have the headset and want to play while Meta account or store access is failing.
- Viveport Use it for PC VR games if your headset and PC setup support it.
Oculus IP address, servers and network
- IPv4 address
- 57.144.244.141
- IPv6
- 2a03:2880:f37c:8d:face:b00c::2
- Network
- AS32934 · Facebook, Inc., registered in Ireland
- DNS hosted by
- Meta
- HTTPS certificate
- Issued by DigiCert Inc, valid until 13 Nov 2026 (7 days)
- HTTP/3
- Supported
- Our check
- Answered in 1,017 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.meta.com. Visitors elsewhere may see different addresses.
Service updates from @oculus
No posts about problems from @oculus in the last 14 days. The latest is from .
Contact Oculus support
Tip: Oculus doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Oculus
The status on this page comes from user-submitted problem reports for Oculus, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Oculus, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Oculus doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.