NTT東日本 outages and problems
User reports, last 24 hours
250 reports in total, counted in 15-minute windows
In the last hour, 9 problem reports came in for NTT東日本, against about 8 at this time on a usual day. Over the last 24 hours there were 250 reports. Most recent reports were about WiFi (56%) and broadband internet (20%). The last spike in reports was 2 h ago and lasted 16 min. These are user reports from Japan, where most people report NTT東日本 problems.
- NormalClose to the usual level23 h 45 min · 239 reports
- ElevatedMore than 1.5 times the usual level15 min · 11 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 8 an hour now
In the past 24 hours, 250 user reports came in for NTT東日本. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 11 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 23 h agoLasted 15 min11peak reports
NTT東日本 in November 2026
- Problem reports in November (since 3 November)
- 306
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for NTT東日本.
Share of 41 recent reports that said what was wrong.
NTT東日本 problem spikes, last 30 days
Since 3 November, NTT東日本 had 1 outage spike and 4 periods of elevated reports. The longest lasted 43 min, on 4 November.
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Elevated reports
Thu 5 Nov, 00:38–00:54Lasted 16 min10peak reports
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Elevated reports
Wed 4 Nov, 07:43–08:25Lasted 43 min11peak reports
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Elevated reports
Wed 4 Nov, 04:25–04:44Lasted 19 min10peak reports
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Outage
Wed 4 Nov, 03:18–03:53Lasted 35 min14peak reports
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Elevated reports
Wed 4 Nov, 02:29–02:48Lasted 19 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix NTT東日本 not working
NTT東日本 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ntt-east.co.jp over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not NTT東日本.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While NTT東日本 is down: what to use instead
- Mobile data Use your phone’s mobile data or tethering if your home FLET’S line is the part that is failing.
- Another broadband line Switch to a separate connection, such as cable internet or a second fiber line, if your home or office already has one.
- Public Wi-Fi Use a trusted Wi-Fi spot if you only need to check email, message someone, or open a web page while your fixed line is out.
- Phone support Call NTT東日本 instead of using the website if you need to report a line fault or handle an urgent account issue.
Problems at the same time as NTT東日本
Since 3 November, all 5 of NTT東日本's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own5 times
- Minecraft5 times
- USPS5 times
- Brightspeed5 times
- Freenet4 times
- Capital One4 times
How many of NTT東日本's spikes overlapped one of theirs.
During the latest spike
NTT東日本: Thu 5 Nov, 00:38 to 00:54
- Facebook, outage,4 Nov 13:53 to 03:08
- Deutsche Glasfaser, outage,4 Nov 14:08 to 02:08
- Capital One, outage,4 Nov 16:53 to 03:08
- X (Twitter), outage,4 Nov 18:08 to 00:53
- Escape from Tarkov, outage,4 Nov 18:23 to 01:08
- Roblox, outage,4 Nov 19:38 to 01:08
- Koodo, outage,4 Nov 19:53 to 02:08
- Minecraft, outage,4 Nov 20:08 to 00:53
63 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report NTT東日本 problems
The busiest hour for reports about NTT東日本 is 01:00 to 02:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.63 reports on an average day
- 01:00 to 02:00: 1.1 reports on an average day
- 02:00 to 03:00: 0.68 reports on an average day
- 03:00 to 04:00: 0.57 reports on an average day
- 04:00 to 05:00: 0.62 reports on an average day
- 05:00 to 06:00: 0.82 reports on an average day
- 06:00 to 07:00: 0.61 reports on an average day
- 07:00 to 08:00: 0.38 reports on an average day
- 08:00 to 09:00: 0.3 reports on an average day
- 09:00 to 10:00: 0.38 reports on an average day
- 10:00 to 11:00: 0.16 reports on an average day
- 11:00 to 12:00: 0.07 reports on an average day
- 12:00 to 13:00: 0.37 reports on an average day
- 13:00 to 14:00: 0.5 reports on an average day
- 14:00 to 15:00: 0.47 reports on an average day
- 15:00 to 16:00: 0.08 reports on an average day
- 16:00 to 17:00: 0.04 reports on an average day
- 17:00 to 18:00: 0.07 reports on an average day
- 18:00 to 19:00: 0.12 reports on an average day
- 19:00 to 20:00: 0 reports on an average day
- 20:00 to 21:00: 0.03 reports on an average day
- 21:00 to 22:00: 0.07 reports on an average day
- 22:00 to 23:00: 0.13 reports on an average day
- 23:00 to 00:00: 0.15 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.3 reports on an average Tuesday
- Wednesday: 52 reports on an average Wednesday
- Thursday: 11 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
NTT東日本 IP address, servers and network
- IPv4 address
- 2.59.134.75
- IPv6
- Not offered
- Network
- AS58212 · dataforest GmbH, registered in Germany
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Let's Encrypt, valid until 7 Dec 2026 (32 days)
- HTTP/3
- Not advertised
- Our check
- No answer within 10 seconds
Checked from our server in Frankfurt, Germany, 1 h ago, for ntt-east.co.jp. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
None of the 12 locations got an answer from ntt-east.co.jp (address not found). Our own check from Frankfurt got no answer either, 1 h ago. Some sites drop automated checks from particular data-centre servers, so this alone doesn't mean people there can't reach it; the live reports above show what users see.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Address not found | – | – |
| ViennaAustria | Address not found | – | – |
| MilanItaly | Address not found | – | – |
| ParisFrance | Address not found | – | – |
| AmsterdamNetherlands | Address not found | – | – |
| MadridSpain | Address not found | – | – |
| WarsawPoland | Address not found | – | – |
| DallasUSA | Address not found | – | – |
| Los AngelesUSA | Address not found | – | – |
| São PauloBrazil | Address not found | – | – |
| SingaporeSingapore | Address not found | – | – |
| TokyoJapan | Address not found | – | – |
Checked with check-host.net from its servers in these cities 1 h ago, for ntt-east.co.jp. Time is how long each server took to load the page.
Contact NTT東日本 support
Tip: NTT東日本 doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track NTT東日本
The status on this page comes from user-submitted problem reports for NTT東日本, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for NTT東日本, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. NTT東日本 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.