Is Nubank down right now? Live status and outage tracker

Nubank outages and problems

User reports, last 24 hours

751 reports in total, counted in 15-minute windows

In the last hour, 26 problem reports came in for Nubank, against about 9 at this time on a usual day. Over the last 24 hours there were 751 reports. The last spike in reports was 22 min ago and lasted 17 min. These are user reports from Brazil, where most people report Nubank problems.

24 12

24 h ago18 h12 h6 hNow

• NormalClose to the usual level17 h · 361 reports
• ElevatedMore than 1.5 times the usual level6 h 45 min · 368 reports
• OutageMore than twice the usual level and far above the day's average15 min · 22 reports
• Usual levelWhat a usual day sees at that timeAbout 9 an hour now

Reports, last hour

26

16% on the hour before

Uptime, 24 h

98.96%

15 min of outage

Last outage

12 h ago

Lasted 1 h 15 min

Busiest 15 minutes

22

22 reports, 13 h ago

In the past 24 hours, 751 user reports came in for Nubank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 22 reports, about 13 hours ago.

• Elevated reports
  Ended 2 h ago

  Lasted 1 h 30 min
  16peak reports
• Elevated reports
  Ended 5 h ago

  Lasted 45 min
  14peak reports
• Elevated reports
  Ended 6 h ago

  Lasted 1 h 30 min
  18peak reports
• Elevated reports
  Ended 8 h ago

  Lasted 30 min
  16peak reports
• Elevated reports
  Ended 10 h ago

  Lasted 1 h
  17peak reports

Nubank in November 2026

Problem reports in November (since 3 November)

1,026

Monthly report for November 2026

People who report a problem with Nubank to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Caixa eletrônico
• Pagamento de contas
• Cartões
• Mobile banking
• Login no App
• Internet banking
• Login no internet
• Transferências
• Depósitos
• Saques
• Saldo da conta
• PIX

Nubank problem spikes, last 30 days

Since 3 November, Nubank had 4 outage spikes and 7 periods of elevated reports. The longest lasted 3 h 20 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 02:25–02:42

  Lasted 17 min
  10peak reports
• Outage
  Wed 4 Nov, 23:33–01:03

  Lasted 1 h 30 min
  20peak reports
• Elevated reports
  Wed 4 Nov, 21:48–22:33

  Lasted 45 min
  16peak reports
• Outage
  Wed 4 Nov, 19:48–21:18

  Lasted 1 h 30 min
  24peak reports
• Elevated reports
  Wed 4 Nov, 17:55–18:12

  Lasted 17 min
  13peak reports
• Elevated reports
  Wed 4 Nov, 15:48–16:48

  Lasted 1 h
  17peak reports
• Outage
  Wed 4 Nov, 13:48–15:03

  Lasted 1 h 15 min
  22peak reports
• Elevated reports
  Wed 4 Nov, 12:48–13:03

  Lasted 15 min
  18peak reports

3 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Nubank not working

When Nubank itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Nubank.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Nubank is down: what to use instead

• Physical card Use the physical card for chip or contactless purchases if the app will not load but card payments still go through.
• Another bank app Use another Brazilian bank account for Pix, TED, bill payment, or boleto if you need to move money before the app recovers.
• Card payment at the merchant Ask the seller for a card machine or boleto when Pix from the app is failing.
• Nubank phone support Call support for urgent card blocks or account access problems when chat is unreachable.

Biggest Nubank problems so far

1. 1
   Wed 4 Nov 2026, 00:10

   OutageLasted 3 h 20 min
   36reports in 15 min
2. 2
   Wed 4 Nov 2026, 19:48

   OutageLasted 1 h 30 min
   24reports in 15 min
3. 3
   Wed 4 Nov 2026, 13:48

   OutageLasted 1 h 15 min
   22reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Problems at the same time as Nubank

Since 3 November, all 11 of Nubank's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Nubank problems

The busiest hour for reports about Nubank is 23:00 to 00:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Nubank IP address, servers and network

Service updates from @nubank

No posts about problems from @nubank in the last 14 days. The latest is from .