O2 outages and problems
In the past 24 hours, 579 user reports came in for O2. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 22 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 8 h agoLasted 15 min22peak reports
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Elevated reports
Ended 11 h agoLasted 15 min19peak reports
O2 in October 2026
- Problem reports in October (since 27 October)
- 601
Monthly report for October 2026
What people said was wrong in recent problem reports for O2, as a share of those reports:
- 40% Mobile Signal
- 38% Mobile Internet
- 7% Voice calls
- 6% WiFi
- 6% Broadband Internet
- 2% Texting / SMS
Where O2 problem reports come from
Recent reports came from 34 areas. The most came from around London, Manchester and Birmingham. Share of recent reports by area, named after its biggest town:
- 33% London
- 11% Manchester
- 7% Birmingham
- 5% Sheffield
- 5% Bristol
- 4% Newcastle upon Tyne
From 578 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
O2 problem spikes, last 30 days
Since 27 October, O2 had no outage spikes, but 6 periods of elevated reports. The longest lasted 30 min, on 28 October.
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Elevated reports
Wed 28 Oct, 20:43–20:58Lasted 15 min14peak reports
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Elevated reports
Wed 28 Oct, 18:35–18:51Lasted 17 min17peak reports
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Elevated reports
Wed 28 Oct, 16:42–16:57Lasted 15 min21peak reports
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Elevated reports
Wed 28 Oct, 15:13–15:43Lasted 30 min24peak reports
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Elevated reports
Wed 28 Oct, 14:13–14:34Lasted 21 min22peak reports
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Elevated reports
Wed 28 Oct, 10:28–10:49Lasted 21 min19peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix O2 not working
O2 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach o2.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not O2.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as O2
Since 27 October, all 6 of O2's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football6 times
- 3 (Three)6 times
- TalkTalk6 times
- Honda Link5 times
- Character.AI5 times
- ADP5 times
How many of O2's spikes overlapped one of theirs.
During the latest spike
O2: Wed 28 Oct, 20:43 to 20:58
- ESPN Fantasy Football, outage,27 Oct 19:50 to 22:04
- Honda Link, outage,12:18 to 22:03
- Character.AI, outage,12:33 to 22:03
- ADP, outage,12:33 to 22:03
- YouTube, outage,15:04 to 22:04
- USPS, outage,15:34 to 22:04
- Fanduel, outage,15:49 to 22:04
- 3 (Three), outage,17:19 to 22:04
22 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report O2 problems
The busiest hour for reports about O2 is 17:00 to 18:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.71 reports on an average day
- 01:00 to 02:00: 0.24 reports on an average day
- 02:00 to 03:00: 0.27 reports on an average day
- 03:00 to 04:00: 0.19 reports on an average day
- 04:00 to 05:00: 0.1 reports on an average day
- 05:00 to 06:00: 0.1 reports on an average day
- 06:00 to 07:00: 0.02 reports on an average day
- 07:00 to 08:00: 0.17 reports on an average day
- 08:00 to 09:00: 0.74 reports on an average day
- 09:00 to 10:00: 1.3 reports on an average day
- 10:00 to 11:00: 1 report on an average day
- 11:00 to 12:00: 1.6 reports on an average day
- 12:00 to 13:00: 1.9 reports on an average day
- 13:00 to 14:00: 1.9 reports on an average day
- 14:00 to 15:00: 1 report on an average day
- 15:00 to 16:00: 1.1 reports on an average day
- 16:00 to 17:00: 1.4 reports on an average day
- 17:00 to 18:00: 1.9 reports on an average day
- 18:00 to 19:00: 1.1 reports on an average day
- 19:00 to 20:00: 0.97 reports on an average day
- 20:00 to 21:00: 0.95 reports on an average day
- 21:00 to 22:00: 1.7 reports on an average day
- 22:00 to 23:00: 1.2 reports on an average day
- 23:00 to 00:00: 0.51 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 14 reports on an average Tuesday
- Wednesday: 149 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
O2 IP address, servers and network
Checking o2.co.uk from our server…
How we track O2
The status on this page comes from user-submitted problem reports for O2, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for O2, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. O2 doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.