BPER Banca outages and problems
User reports, last 24 hours
83 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for BPER Banca, and at this time of day there are usually almost none. Over the last 24 hours there were 83 reports. There has been no spike in reports since 3 November. These are user reports from Italy, where most people report BPER Banca problems.
- NormalClose to the usual level24 h · 83 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 83 user reports came in for BPER Banca. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
BPER Banca in November 2026
- Problem reports in November (since 3 November)
- 84
Monthly report for November 2026
People who report a problem with BPER Banca to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Sito web
- Mobile banking
- Online banking
- Bonifico
- Accesso
- App
BPER Banca problem spikes, last 30 days
Since 3 November, BPER Banca had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix BPER Banca not working
BPER Banca is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bper.it over your own connection, right now. Nothing is sent to us or stored.
Test bper.it first
Open https://www.bper.it in Safari or Chrome on the same phone. If the site loads but the BPER Banca app still hangs, switch from Wi-Fi to mobile data and try the app again.
Update the BPER app
On iPhone, open App Store > profile picture > Available Updates, then update the app if it appears. On Android, open Play Store > profile picture > Manage apps and device > Updates available, then update it from there.
Set automatic time for login
Wrong device time can break bank login and payment approval. On iPhone use Settings > General > Date & Time > Set Automatically; on Android use Settings > System > Date & time > Set time automatically.
Reinstall the banking app
On iPhone, go to Settings > General > iPhone Storage > BPER Banca > Delete App, then install it again from App Store. On Android, go to Settings > Apps > BPER Banca > Uninstall, then install it again from Google Play; have your login details ready because the app may ask you to authorize the device again.
While BPER Banca is down: what to use instead
- Smart Web If the mobile app will not load, try online banking from a browser, because the web login can still work when the app session fails.
- Smart Mobile Banking If the website stalls, try the app for checks and transfers when your login still goes through there.
- Payment card or cash For shop payments, use a debit or credit card at the terminal, or take cash from an ATM if account access is the only problem.
- Branch or phone support For blocked access, lost cards, or urgent account issues, contact the bank through its customer service line or visit a branch.
What happens when BPER Banca goes down
BPER Banca is an Italian bank at bper.it, used by personal and business customers for accounts, cards, loans, and investments. When it has an outage, online banking and the Smart Banking app can stop people in Italy from checking balances, sending transfers, paying bills, or managing cards.
The app is often the first place you notice trouble, because login and payment approval can fail before the public pages do. Transfers may sit on a loading screen or fail before confirmation; card pages can open without recent movements or limit controls. Website access can still work while the app fails, or bper.it can load while the private area rejects sign-in. The status above uses public problem reports counted in 15-minute windows, so a local or app-only fault can show before every channel breaks.
BPER Banca IP address, servers and network
- IPv4 address
- 92.223.210.40
- IPv6
- Not offered
- Network
- AS12874 · Fastweb SpA, registered in Italy
- DNS hosted by
- its own name servers (widhost.net)
- HTTPS certificate
- Issued by GlobalSign nv-sa, valid until 14 Feb 2027 (101 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 629 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.bper.it. Visitors elsewhere may see different addresses.
BPER Banca FAQ
Is BPER Banca down right now?
Why can't I log in to Smart Web or the BPER Banca app?
Why does the app not send the notification to approve a bonifico or online card payment?
Why are my saldo and movimenti not updating in the account?
Why does a bonifico, PagoPA, F24, or ricarica fail after I confirm it?
Contact BPER Banca support
Tip: BPER Banca doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track BPER Banca
The status on this page comes from user-submitted problem reports for BPER Banca, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BPER Banca, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BPER Banca doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.