Sparkasse outages and problems
User reports, last 24 hours
393 reports in total, counted in 15-minute windows
In the last hour, 6 problem reports came in for Sparkasse, against about 3 at this time on a usual day. Over the last 24 hours there were 393 reports. The last spike in reports was 9 h ago and lasted 21 min. These are user reports from Germany, where most people report Sparkasse problems.
- NormalClose to the usual level23 h 45 min · 378 reports
- ElevatedMore than 1.5 times the usual level15 min · 15 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 3 an hour now
In the past 24 hours, 393 user reports came in for Sparkasse. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 15 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 9 h agoLasted 15 min15peak reports
Sparkasse in November 2026
- Problem reports in November (since 3 November)
- 411
Monthly report for November 2026
People who report a problem with Sparkasse to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobile banking
- Online banking
- Bank transfers
- Login
- App
Sparkasse problem spikes, last 30 days
Since 3 November, Sparkasse had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 4 Nov, 17:29–17:50Lasted 21 min16peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Sparkasse not working
Sparkasse is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sparkasse.de over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sparkasse.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Sparkasse is down: what to use instead
- Browser banking If the app hangs at login or a TAN approval does not appear, try the web login for your local Sparkasse from a desktop browser.
- Card or cash Use a Sparkassen-Card or cash for in-store payments while transfers and balance checks have to wait.
- PayPal For online purchases or a payment to someone you know, PayPal can cover the gap when a bank transfer is stuck.
- Second bank account If you keep another account, use that bank's app or card for time-sensitive bills rather than retrying the same failed login.
Problems at the same time as Sparkasse
Since 3 November, Sparkasse's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Sparkasse: Wed 4 Nov, 17:29 to 17:50
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- Banco do Brasil, outage,09:33 to 21:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- ITV, outage,10:18 to 17:48
- USPS, outage,10:48 to 5 Nov 02:03
- NatWest, outage,11:18 to 17:33
78 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Sparkasse problems
The busiest hour for reports about Sparkasse is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.27 reports on an average day
- 01:00 to 02:00: 0.22 reports on an average day
- 02:00 to 03:00: 0.29 reports on an average day
- 03:00 to 04:00: 0.04 reports on an average day
- 04:00 to 05:00: 0.04 reports on an average day
- 05:00 to 06:00: 0.11 reports on an average day
- 06:00 to 07:00: 0.28 reports on an average day
- 07:00 to 08:00: 0.48 reports on an average day
- 08:00 to 09:00: 0.57 reports on an average day
- 09:00 to 10:00: 0.86 reports on an average day
- 10:00 to 11:00: 1.1 reports on an average day
- 11:00 to 12:00: 0.98 reports on an average day
- 12:00 to 13:00: 1 report on an average day
- 13:00 to 14:00: 1.1 reports on an average day
- 14:00 to 15:00: 0.67 reports on an average day
- 15:00 to 16:00: 0.47 reports on an average day
- 16:00 to 17:00: 1 report on an average day
- 17:00 to 18:00: 0.39 reports on an average day
- 18:00 to 19:00: 0.82 reports on an average day
- 19:00 to 20:00: 0.9 reports on an average day
- 20:00 to 21:00: 0.69 reports on an average day
- 21:00 to 22:00: 0.62 reports on an average day
- 22:00 to 23:00: 0.33 reports on an average day
- 23:00 to 00:00: 0.51 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.78 reports on an average Tuesday
- Wednesday: 95 reports on an average Wednesday
- Thursday: 3.1 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Sparkasse IP address, servers and network
Checking sparkasse.de from our server…
Service updates from @sparkasse_de
No posts about problems from @sparkasse_de in the last 14 days. The latest is from .
Contact Sparkasse support
Tip: Sparkasse doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Sparkasse status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/sparkasse/"><img src="https://isitdownrightnow.app/badge/sparkasse.svg" alt="Sparkasse status" height="20"></a>[](https://isitdownrightnow.app/services/sparkasse/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Sparkasse
The status on this page comes from user-submitted problem reports for Sparkasse, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sparkasse, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sparkasse doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.