Dataprev outages and problems
User reports, last 24 hours
37 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Dataprev, and at this time of day there are usually almost none. Over the last 24 hours there were 37 reports. There has been no spike in reports since 4 November. These are user reports from Brazil, where most people report Dataprev problems.
- NormalClose to the usual level24 h · 37 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 37 user reports came in for Dataprev. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Dataprev in November 2026
- Problem reports in November (since 4 November)
- 45
Monthly report for November 2026
People who report a problem with Dataprev to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- Pagamentos
- Aplicativo Celular
- Atualizações
- Forms & Applications
Dataprev problem spikes, last 30 days
Since 4 November, Dataprev had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Dataprev not working
Dataprev is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach portal.dataprev.gov.br over your own connection, right now. Nothing is sent to us or stored.
Reload the Dataprev portal
Open https://portal.dataprev.gov.br and force a fresh load. Press Ctrl+F5 on Windows or Linux, or press Command+Shift+R on macOS.
Clear the portal data
In Chrome, go to Settings > Privacy and security > Third-party cookies > See all site data and permissions, search for dataprev.gov.br, and delete the saved data. In Edge, use Settings > Cookies and site permissions > Manage and delete cookies and site data > See all cookies and site data, then reopen the portal.
Test without extensions or VPN
A blocker, certificate scanner, VPN, or work proxy can stop a public Brazilian government page from loading its scripts. In Chrome, open chrome://extensions and turn extensions off, then disconnect the VPN and try the site again.
Flush local DNS
If only this address fails, your device may have a bad cached lookup for portal.dataprev.gov.br. On Windows, open Command Prompt and run ipconfig /flushdns; on macOS, open Terminal and run sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder.
While Dataprev is down: what to use instead
- Portal gov.br Use it if your task is a federal login, profile check, or access to another government service that does not depend on the Dataprev page.
- Meu INSS Use the app or site for INSS benefit checks, extracts, requests, and appointment options while the main portal is failing.
- Central 135 Call 135 for INSS service guidance or scheduling when you cannot finish the same request online.
- INSS agency Use an in-person visit for cases that need documents checked or a service protocol, especially if online access keeps timing out.
What happens when Dataprev goes down
Dataprev is Brazil's federal public technology company for social security and other government information systems. Agencies, workers, retirees, and benefit applicants rely on it, so an outage can interrupt benefit queries, registration data checks, and service requests tied to those systems.
During a Dataprev problem, the portal may fail to load, connected sign-in can stall, and benefit or registration lookups can time out before records appear. Public pages tend to show trouble first because people hit blank pages, frozen forms, or searches that never return. Some incidents are partial; one consultation service can be down while the main portal still opens. Reports may cluster in parts of Brazil when a local office, state network, or connected government system has the fault.
Dataprev IP address, servers and network
Checking portal.dataprev.gov.br from our server…
Dataprev FAQ
Is Dataprev down right now?
Why does portal.dataprev.gov.br load slowly or stop on a blank page?
Why does a Dataprev service fail after the gov.br sign-in screen?
Can Dataprev fix my INSS benefit, CNIS data, or gov.br password from this portal?
Why can I reach the portal on mobile data but not on my home internet in Brazil?
Contact Dataprev support
Tip: Dataprev doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Dataprev status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/dataprev/"><img src="https://isitdownrightnow.app/badge/dataprev.svg" alt="Dataprev status" height="20"></a>[](https://isitdownrightnow.app/services/dataprev/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Dataprev
The status on this page comes from user-submitted problem reports for Dataprev, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Dataprev, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Dataprev doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.