Qobuz outages and problems
User reports, last 24 hours
1,404 reports in total, counted in 15-minute windows
In the last hour, 309 problem reports came in for Qobuz, and at this time of day there are usually almost none. Over the last 24 hours there were 1,404 reports. Worldwide, most recent reports were about app (41%) and audio streaming (26%). A spike in reports is going on now; it started 3 h ago. These are user reports from the US, where most people report Qobuz problems.
Around the world right now: normal in 4 other countries. Most reports in the last hour: the UK 18 · Italy 7 · France 5. By country
- NormalClose to the usual level21 h 30 min · 5 reports
- ElevatedMore than 1.5 times the usual level30 min · 35 reports
- OutageMore than twice the usual level and far above the day's average2 h · 1,364 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 1,404 user reports came in for Qobuz. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 91.67% uptime for the day.
The most recent spike big enough to count as an outage was 30 minutes ago. The busiest 15-minute window of the day had 220 reports, about 2 hours ago.
-
Outage
Ongoing, started 3 h agoRunning for 2 h 30 min220peak reports
Qobuz in November 2026
- Problem reports in November (since 4 November)
- 1,373
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Qobuz worldwide.
Share of 509 recent reports that said what was wrong, from every country listed below.
Qobuz reports around the world
In the last 24 hours, 1,695 problem reports about Qobuz came in from 5 countries. Right now people report problems in the US.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Problems | 309 | 1,404 |
| The UK | Normal | 18 | 170 |
| Italy | Normal | 7 | 20 |
| France | Normal | 5 | 73 |
| The Netherlands | Normal | 2 | 28 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Qobuz problem spikes, last 30 days
Since 4 November, Qobuz had 1 outage spike.
-
Outage
Thu 5 Nov, 00:33–03:03Still going231peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US1,348
- The UK166
- France71
- The Netherlands31
- Italy17
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Qobuz not working
When Qobuz itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach qobuz.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Qobuz.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Qobuz
Since 4 November, Qobuz's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Qobuz: Thu 5 Nov, since 00:33
- GOV.BR, outage,4 Nov 10:18 to 02:18, 02:42 to 02:57
- USPS, outage,4 Nov 10:48 to 02:03, 02:48 to 03:03
- Facebook, outage,4 Nov 13:47 to 03:02
- Deutsche Glasfaser, outage,4 Nov 14:03 to 00:48, 01:18 to 02:03
- Sam's Club, outage,4 Nov 15:18 to 02:33
- Capital One, outage,4 Nov 16:48 to 03:03
- Escape from Tarkov, outage,4 Nov 18:17 to 01:02, 01:32 to 01:47
- Roblox, outage,4 Nov 19:02 to 01:02
121 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Qobuz IP address, servers and network
- IPv4 addresses
- 2.17.100.194
Show all 2
- 2.17.100.241
- IPv6
- Not offered
- Network
- AS20940 · Akamai International B.V., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Gandi SAS, valid until 17 Jan 2027 (72 days)
- HTTP/3
- Supported
- Our check
- Answered in 280 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for www.qobuz.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from qobuz.com. Fastest from Amsterdam (81 ms), slowest from Tokyo (994 ms). Every location connected through Amazon.com, Inc. (AS16509), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 90 ms | 54.171.146.246 |
| ViennaAustria | Up · HTTP 301 | 162 ms | 3.251.10.17 |
| MilanItaly | Up · HTTP 301 | 148 ms | 54.171.146.246 |
| ParisFrance | Up · HTTP 301 | 94 ms | 3.251.10.17 |
| AmsterdamNetherlands | Up · HTTP 301 | 81 ms | 54.171.146.246 |
| MadridSpain | Up · HTTP 301 | 171 ms | 3.251.10.17 |
| WarsawPoland | Up · HTTP 301 | 190 ms | 3.251.10.17 |
| DallasUSA | Up · HTTP 301 | 479 ms | 3.251.10.17 |
| Los AngelesUSA | Up · HTTP 301 | 607 ms | 54.171.146.246 |
| São PauloBrazil | Up · HTTP 301 | 860 ms | 3.251.10.17 |
| SingaporeSingapore | Up · HTTP 301 | 735 ms | 3.251.10.17 |
| TokyoJapan | Up · HTTP 301 | 994 ms | 3.251.10.17 |
Checked with check-host.net from its servers in these cities 1 h ago, for qobuz.com. Time is how long each server took to load the page.
Contact Qobuz support
Tip: Qobuz doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Qobuz
The status on this page comes from user-submitted problem reports for Qobuz, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Qobuz, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Qobuz doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.