WINDTRE outages and problems
User reports, last 24 hours
1,884 reports in total, counted in 15-minute windows
In the last hour, 17 problem reports came in for WINDTRE, against about 8 at this time on a usual day. Over the last 24 hours there were 1,884 reports. The last spike in reports was 4 h ago and lasted 21 min. These are user reports from Italy, where most people report WINDTRE problems.
- NormalClose to the usual level23 h 45 min · 1,849 reports
- ElevatedMore than 1.5 times the usual level15 min · 35 reports
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 8 an hour now
In the past 24 hours, 1,884 user reports came in for WINDTRE. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 40 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 5 h agoLasted 15 min35peak reports
WINDTRE in November 2026
- Problem reports in November (since 3 November)
- 1,988
Monthly report for November 2026
People who report a problem with WINDTRE to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Totale blackout
- TV in streaming
- Internet mobile
- Nessun segnale
- Internet rete fissa
- Voce rete fissa
- Voce Mobile
WINDTRE problem spikes, last 30 days
Since 3 November, WINDTRE had no outage spikes, but 4 periods of elevated reports. The longest lasted 1 h 22 min, on 4 November.
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Elevated reports
Wed 4 Nov, 23:01–23:22Lasted 21 min27peak reports
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Elevated reports
Wed 4 Nov, 21:31–22:27Lasted 56 min49peak reports
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Elevated reports
Wed 4 Nov, 19:01–19:16Lasted 15 min46peak reports
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Elevated reports
Wed 4 Nov, 01:11–02:34Lasted 1 h 22 min17peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix WINDTRE not working
WINDTRE is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach windtre.it over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not WINDTRE.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While WINDTRE is down: what to use instead
- WINDTRE app Use the app if the website or customer area will not load, since it can still show credit, usage, bills, and top-up options when login works.
- windtre.it from a browser Try the website if the app freezes or fails to sign in, since the customer area can handle many of the same account tasks.
- 159 phone support Call customer support if you need help with a mobile or fixed line and the online channels are stuck.
- WINDTRE store Visit a store for SIM problems, account changes, or contract help when you cannot sort it out through the app or website.
Problems at the same time as WINDTRE
Since 3 November, all 4 of WINDTRE's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet4 times
- GOV.BR4 times
- USPS4 times
- Archive of Our Own4 times
- Sam's Club4 times
- Capital One4 times
How many of WINDTRE's spikes overlapped one of theirs.
During the latest spike
WINDTRE: Wed 4 Nov, 23:01 to 23:22
- Klarmobil, outage,05:57 to 23:27
- Sainsbury’s, outage,07:42 to 5 Nov 00:12
- GOV.BR, outage,10:12 to 23:27
- USPS, outage,10:42 to 5 Nov 01:57
- Facebook, outage,13:42 to 5 Nov 02:57
- Deutsche Glasfaser, outage,13:57 to 5 Nov 01:57
- Sam's Club, outage,13:57 to 5 Nov 01:12
- Capital One, outage,16:57 to 5 Nov 02:57
61 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report WINDTRE problems
The busiest hour for reports about WINDTRE is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 1.8 reports on an average day
- 01:00 to 02:00: 1.1 reports on an average day
- 02:00 to 03:00: 0.62 reports on an average day
- 03:00 to 04:00: 0.43 reports on an average day
- 04:00 to 05:00: 0.28 reports on an average day
- 05:00 to 06:00: 0.56 reports on an average day
- 06:00 to 07:00: 0.68 reports on an average day
- 07:00 to 08:00: 0.97 reports on an average day
- 08:00 to 09:00: 2 reports on an average day
- 09:00 to 10:00: 3.6 reports on an average day
- 10:00 to 11:00: 4.8 reports on an average day
- 11:00 to 12:00: 4.5 reports on an average day
- 12:00 to 13:00: 4.4 reports on an average day
- 13:00 to 14:00: 4.1 reports on an average day
- 14:00 to 15:00: 3.7 reports on an average day
- 15:00 to 16:00: 4.3 reports on an average day
- 16:00 to 17:00: 4.1 reports on an average day
- 17:00 to 18:00: 3.4 reports on an average day
- 18:00 to 19:00: 3.8 reports on an average day
- 19:00 to 20:00: 3.1 reports on an average day
- 20:00 to 21:00: 3.8 reports on an average day
- 21:00 to 22:00: 3.3 reports on an average day
- 22:00 to 23:00: 1.3 reports on an average day
- 23:00 to 00:00: 1.7 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 1.8 reports on an average Tuesday
- Wednesday: 440 reports on an average Wednesday
- Thursday: 19 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
WINDTRE IP address, servers and network
Checking windtre.it from our server…
Service updates from @WindTreOfficial
No posts about problems from @WindTreOfficial in the last 14 days. The latest is from .
Contact WINDTRE support
Tip: WINDTRE doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track WINDTRE
The status on this page comes from user-submitted problem reports for WINDTRE, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for WINDTRE, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. WINDTRE doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.