Volvo outages and problems
In the past 24 hours, 1 user report came in for Volvo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Volvo in October 2026
- Problem reports in October (since 7 October)
- 5
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Volvo worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Volvo reports around the world
In the last 24 hours, 6 problem reports about Volvo came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The Netherlands | Normal | 0 | 3 |
| The US numbers above | Normal | 0 | 2 |
| Pakistan | Normal | 0 | 1 |
| Brazil | Normal | 0 | 0 |
| The UAE | Normal | 0 | 0 |
| Ukraine | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| Serbia | Normal | 0 | 0 |
| The Philippines | Normal | 0 | 0 |
| Nigeria | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Volvo problem spikes, last 30 days
Since 7 October, Volvo had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 2 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 1 report
- Fri 30 Oct: 2 reports
- Sat 31 Oct: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The Netherlands5
- The US3
- Sweden2
- Bangladesh1
- Italy1
- Norway1
- Pakistan1
- Portugal1
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Volvo not working
Volvo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach volvocars.com over your own connection, right now. Nothing is sent to us or stored.
Force quit the Volvo Cars app
Force quit the app and reopen it. A stale session often leaves a blank car view or a spinner that never stops, so toggle Airplane Mode on your phone for a few seconds before you retry the lock or climate command.
Sign out and back in
Sign out from your profile in the app, then sign back in with the same Volvo ID. Expired tokens make remote start and lock buttons fail without a clear message; if the login screen loops, reset your password from the sign-in page and try once more.
Check the car's data connection
Open the center display's network settings and confirm the car modem has a signal and data sharing is on. The app needs the car online, and a car parked in a garage or underground can drop off the network, which leaves remote commands queued until it reconnects.
Reinstall the app and update the car software
Delete and reinstall the app from your phone's app store, then sign in again. Corrupted local data can keep the car view stuck on an old state, so also check for a pending software update in the car under Settings > System > Software update; an outdated infotainment build can break remote functions until it installs.
While Volvo is down: what to use instead
- Key fob Use the fob to lock the car and drive when the app will not connect.
- Centre display When the app is slow or stuck, the touchscreen still handles climate, charging, and drive modes, so you can set the car before you drive.
- Owner support help centre Open the help centre in a browser for account and service questions that the app cannot answer.
- Local dealer Call your dealer for service bookings or account problems the app cannot handle.
Fix Volvo on Windows, Mac, Android and iPhone
Volvo on Windows
- Fix
- Clear your web browser's cache and cookies, or temporarily disable browser extensions that might block the Volvo website. Ensure your network drivers are updated and try accessing the portal in incognito mode.
- Check
- Try loading the Volvo website on a different browser or device to see if the issue is local. You can also check online outage detectors to see if others are reporting issues with Volvo.
ping volvocars.comTest whether Volvo's servers replynslookup volvocars.comCheck that Volvo's DNS resolvestracert volvocars.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadVolvo on Mac
- Fix
- Clear the cache and website data in Safari or Chrome, and disable any active VPNs that might block the Volvo website. Restarting your Mac can also resolve temporary network configuration issues.
- Check
- Attempt to access the Volvo portal using a different internet connection, such as a mobile hotspot. Check online service checkers to see if Volvo is experiencing widespread server issues.
ping -c 4 volvocars.comTest whether Volvo's servers replynslookup volvocars.comCheck that Volvo's DNS resolvestraceroute volvocars.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadVolvo on Android
- Fix
- Clear the cache and data of the Volvo Cars app from your device settings, or reinstall it from the Google Play Store. Make sure the app has the necessary permissions and that your Android OS is updated.
- Check
- Verify if the Volvo Cars app fails to connect on both Wi-Fi and mobile data. You can also look at recent Google Play Store reviews for Volvo to see if others are experiencing the same issue.
Volvo on iPhone and iPad
- Fix
- Force close the Volvo Cars app, restart your iOS device, and check the App Store for any available updates. If the issue persists, reinstall the Volvo Cars app.
- Check
- Check if the Volvo Cars app shows connection errors while your iPhone is on a stable cellular or Wi-Fi network. You can also search online forums or Volvo support pages to see if an outage has been reported.
What happens when Volvo goes down
Volvo builds cars and SUVs, and its connected services tie the vehicle to the owner's phone. Owners lean on the Volvo Cars app for remote lock, climate preheat, charging status, and service bookings; when it drops, the car still drives, but those jobs stall.
Remote commands fail first. The app hangs on lock or climate preheat and then shows a plain error, while the car itself starts and drives. You may see stale charging status or a service booking screen that will not load, and a retry can leave the app stuck on its loading screen. Failures tend to be partial, hitting one region or one phone platform while other owners get through; the top report count shows whether user problem reports are above their usual level in 15-minute windows over the last day, and the site does not run a live check of the service.
Volvo IP address, servers and network
- IPv4 addresses
- 23.201.29.59
Show all 2
- 23.201.29.75
- IPv6 addresses
- 2a02:26f0:3500:18::1724:a28d
Show all 2
- 2a02:26f0:3500:18::1724:a28e
- Network
- AS20940 · Akamai International B.V., registered in the United States
- Served through
- Akamai
- DNS hosted by
- its own name servers (cscdns.net)
- HTTPS certificate
- Issued by Let's Encrypt, valid until 25 Dec 2026 (54 days)
- HTTP/3
- Supported
- Our check
- Answered in 99 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 5 days ago, for www.volvocars.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.volvocars.com. Fastest from Milan (32 ms), slowest from São Paulo (975 ms). Every location connected through Akamai International B.V. (AS20940), using 10 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 45 ms | 184.86.103.202 |
| ViennaAustria | Up · HTTP 302 | 71 ms | 104.83.4.50 |
| MilanItaly | Up · HTTP 302 | 32 ms | 2.19.124.139 |
| ParisFrance | Up · HTTP 302 | 94 ms | 23.222.250.236 |
| AmsterdamNetherlands | Up · HTTP 302 | 301 ms | 23.216.134.144 |
| MadridSpain | Up · HTTP 302 | 33 ms | 23.211.135.148 |
| WarsawPoland | Up · HTTP 302 | 139 ms | 95.100.110.23 |
| Los AngelesUSA | Up · HTTP 302 | 60 ms | 173.222.162.159 |
| São PauloBrazil | Up · HTTP 302 | 975 ms | 104.69.222.112 |
| SingaporeSingapore | Up · HTTP 302 | 839 ms | 23.216.134.144 |
| TokyoJapan | Up · HTTP 302 | 133 ms | 23.53.3.141 |
Checked with check-host.net from its servers in these cities 5 days ago, for www.volvocars.com. Time is how long each server took to load the page.
Volvo FAQ
Is Volvo down right now?
Why does the Volvo Cars app show my car as offline when nothing is wrong with it?
I changed my Volvo ID password and the app still says it is wrong. What now?
My car's software update has sat at the same point for hours. Should I step in?
The app shows an old location for my car. Is the server at fault?
How we track Volvo
The status on this page comes from user-submitted problem reports for Volvo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Volvo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Volvo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.