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Credit Suisse credit-suisse.com

Is Credit Suisse down right now? Live status and outage tracker

No, Credit Suisse is up.

No outage detected, and no user reports in the last hour.

Live Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Credit Suisse in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 15 October.

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Credit Suisse outages and problems

No user reports came in for Credit Suisse in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Credit Suisse stayed at their usual level the whole time.

Report categories

What people can report about Credit Suisse

People who report a problem with Credit Suisse to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Cash machines
Bill payments
Credit card
Mobile banking
Mobile login
Online banking
Online login
Bank transfers
Deposits
Withdrawals
Account balance
Login
App

Last 30 days

Credit Suisse problem spikes, last 30 days

Since 15 October, Credit Suisse had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 15 October 2026. Monthly reports for all services

Troubleshooting

How to fix Credit Suisse not working

Credit Suisse is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach credit-suisse.com over your own connection, right now. Nothing is sent to us or stored.

Check the official status page
Open the official status page in your browser. If it lists a planned interruption, wait and try later. If it does not, the problem is likely on your device or network.
Switch networks and retry sign-in
Turn off Wi-Fi in Control Center or Quick Settings, then open the app or banking site over mobile data. Join a different Wi-Fi network if mobile data also fails. This rules out a local network block or a captive portal.
Force quit and reopen the app
On iPhone, swipe up from the bottom and swipe the app card away; on Android, open Recents and swipe the app card away. Reopen the app and sign in again. If the screen still hangs or returns a login error, move to the next step.
Update or reinstall the Credit Suisse app
Open the App Store or Google Play and install any available update for the app. If no update appears, delete the app and reinstall it. For online banking in a browser, clear cookies and cached files for the banking site before you try again.

While Credit Suisse is down: what to use instead

Online banking website Open the service in a browser if the mobile app does not load or hangs on the login screen.
Debit or credit card Use the physical card at a terminal or ATM when the app cannot complete a payment.
Phone banking Call the number on the back of your card to check balances or block a card if online channels are unavailable.
Official status page Check the operational messages page for planned interruptions before you retry, because the outage may be scheduled.

Your device

Fix Credit Suisse on Windows, Mac, Android and iPhone

Credit Suisse on Windows

Fix: Clear your browser cache and cookies, or try accessing the Credit Suisse online banking portal in an incognito window. You should also ensure that your Windows Defender or antivirus software is not blocking the secure login page.
Check: Attempt to load the official Credit Suisse online banking website in your browser to see if it returns a connection timeout or a 500-series server error. If other websites load fine, the Credit Suisse servers are likely experiencing an outage.

Command Prompt

ping credit-suisse.comTest whether Credit Suisse's servers reply

nslookup credit-suisse.comCheck that Credit Suisse's DNS resolves

tracert credit-suisse.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Credit Suisse on Mac

Fix: Clear the website data in Safari or Chrome settings, and temporarily disable any macOS VPNs or firewall configurations that might interfere with Credit Suisse security protocols. Restarting your browser can also resolve temporary session conflicts.
Check: Try accessing the Credit Suisse website using Safari or another macOS browser to check for connection timeouts. If the page fails to load while other secure sites work, Credit Suisse is likely down.

Terminal

ping -c 4 credit-suisse.comTest whether Credit Suisse's servers reply

nslookup credit-suisse.comCheck that Credit Suisse's DNS resolves

traceroute credit-suisse.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Credit Suisse on Android

Fix: Clear the Credit Suisse app cache and data from your Android application settings, or check the Google Play Store for any pending app updates. If the app still fails to connect, try switching from Wi-Fi to mobile data.
Check: Open the Credit Suisse mobile banking app on your Android device to see if it hangs on the loading screen or shows a network error. You can also check the Google Play Store for recent reviews complaining about connection issues.

Credit Suisse on iPhone and iPad

Fix: Force close the Credit Suisse app and restart your iPhone, then check the App Store to ensure the app is updated to the latest version. Toggling Wi-Fi off to test the connection over cellular data can also bypass local network blocks.
Check: Launch the Credit Suisse app on your iOS device; if it fails to load the login screen or displays a communication error, the service may be down. You can also check the App Store for any reports of recent app service outages.

About

What happens when Credit Suisse goes down

Credit Suisse is a Swiss bank. Personal and business customers rely on its online and mobile services for accounts, payments, cards, and transfers, so an outage stops you from checking balances, moving money, paying bills, or confirming card activity.

When the service struggles, login is the first thing to break, and the app can hang on a loading screen before any account data appears. Balances may not refresh, and transfers stay pending. Trouble tends to be partial because the mobile app can break while the website still works, or one region reports more failures than another. Check the official status page, then retry later.

Servers and network

Credit Suisse IP address, servers and network

Checking credit-suisse.com from our server…

Questions

Credit Suisse FAQ

Is Credit Suisse down right now?

The status at the top of this page shows whether problem reports for Credit Suisse are above their usual level. It counts reports in 15-minute windows over the last 24 hours, and this site does not ping or probe the service. If the official status page listed above has no notice, check your side: try the app and the web login on another device, switch between Wi-Fi and mobile data, test a different browser, and see whether the same failure follows you.

Why does the Credit Suisse app show a blank screen when I open it?

A blank screen at launch often means the app cannot reach the bank or is holding a stale login. Kill the app, clear its cache if your phone offers that, reopen it on a different network, and try the web login. If the web login works, your device or the app build is the issue.

Why did my Credit Suisse payment stay pending after I approved it?

Payments can hang. The bank may be running checks or waiting on the recipient's bank to accept the transfer. Send a smaller test amount if the recipient needs money soon. Resending the same payment before the first clears can double the debit.

Why does Credit Suisse online banking log me out with a session expired message?

Session timeouts happen for two main reasons. Your login sat idle too long, or your phone switched networks while the page was open. Sign in again, finish the action without changing tabs, disable any VPN or content blocker for the bank's domain, and try a private window to rule out old cookies. If it keeps happening, contact the bank.

Why does Credit Suisse e-banking say my contract number or password is wrong?

A wrong contract number or password error can come from a typo, a keyboard layout change, a stale saved password, or a paste that carried hidden spaces. Type it by hand. Reset the password through the app or web login if the same message appears; if that fails, your account may be locked and you need to call the bank.

For your site

Put the Credit Suisse status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/cedit-suisse/"><img src="https://isitdownrightnow.app/badge/cedit-suisse.svg" alt="Credit Suisse status" height="20"></a>

Markdown, for README files

[![Credit Suisse status](https://isitdownrightnow.app/badge/cedit-suisse.svg)](https://isitdownrightnow.app/services/cedit-suisse/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Credit Suisse

The status on this page comes from user-submitted problem reports for Credit Suisse, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Credit Suisse, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Credit Suisse's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.