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The Sims 4 ea.com

Is The Sims 4 down right now? Live status and outage tracker

No, The Sims 4 is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for The Sims 4 in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the UK, where most people report The Sims 4 problems.

Around the world right now: normal in 71 other countries. By country

No user reports came in for The Sims 4 in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

The Sims 4 outages and problems

No user reports came in for The Sims 4 in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for The Sims 4 stayed at their usual level the whole time.
This month

The Sims 4 in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for The Sims 4 worldwide.

  1. Server Connection67%
  2. Game Launch33%

Share of 3 recent reports that said what was wrong, from every country listed below.

World map

The Sims 4 reports around the world

In the last 24 hours, 7 problem reports about The Sims 4 came in from 2 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US Normal 05
Sweden Normal 02
Austria Normal 00
Brazil Normal 00
Canada Normal 00
Croatia Normal 00
The UK numbers above Normal 00
Czechia Normal 00
Finland Normal 00
France Normal 00
Germany Normal 00
India Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

The Sims 4 problem spikes, last 30 days

Since 29 October, The Sims 4 had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US15
  • Thailand4
  • Czechia2
  • Germany2
  • France2
  • Sweden2
  • Denmark1
  • The UK1

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix The Sims 4 not working

The Sims 4 is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

  1. Restart the EA app and game

    If The Sims 4 is not working today, close the game and EA app, restart your PC or console, then sign in again. This clears a session that can block launch.

  2. Check EA service reports first

    Search "is The Sims 4 down right now" and compare The Sims 4 server status with operational, 0 outage reports in the last 24 hours, and 100.00% uptime. More than 24 hours ago marks the last recorded outage, while The Sims 4 down detector can show a wider fault.

  3. Reset your connection and DNS

    For The Sims 4 network status problems, restart your router and test another connection; if The Sims 4 works there, your home network needs attention. Search "is The Sims 4 working" and "The Sims 4 outage today 2026" before changing game files.

While The Sims 4 is down: what to use instead

  • EA app offline mode If the game is already installed, try offline mode for households and saves that do not need online services.
  • The Sims 3 Play it instead when you want the same life simulation format while The Sims 4 is unavailable.
  • The Sims FreePlay Use it on a supported mobile device when you want a Sims experience without the desktop game.
  • EA Help Use the help centre when the problem involves login, account access, or missing content rather than the game itself.
Your device

Fix The Sims 4 on Windows, Mac, Android and iPhone

The Sims 4 on Windows

Fix
To fix issues with The Sims 4 on Windows, try repairing the game files through the EA app or Steam and temporarily disabling custom content. Restarting your PC and checking for Windows updates can also help.
Check
Determine if The Sims 4 is down by checking the official EA Help page or DownDetector for server outages. You can also check if the EA app itself is having connection issues.
Command Prompt
ping ea.comTest whether The Sims 4's servers reply
nslookup ea.comCheck that The Sims 4's DNS resolves
tracert ea.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

The Sims 4 on Mac

Fix
Fix The Sims 4 launch issues on macOS by repairing the game files within the EA app and ensuring your mods folder is disabled. Also, verify that the game has the necessary file access permissions in your Mac's system settings.
Check
Check if The Sims 4 online services are down on Mac by visiting the EA Help status website. If you cannot connect to the Gallery, check your local internet connection and EA app status.
Terminal
ping -c 4 ea.comTest whether The Sims 4's servers reply
nslookup ea.comCheck that The Sims 4's DNS resolves
traceroute ea.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

The Sims 4 on Android

Fix
While The Sims 4 does not run natively on Android, you can fix issues with its companion services or remote play apps by clearing the app cache and checking for updates in the Google Play Store.
Check
To see if The Sims 4 account integration or remote play services are down on Android, check the EA Help Twitter page. You can also verify if other EA mobile services are experiencing disruptions.

The Sims 4 on iPhone and iPad

Fix
Troubleshoot The Sims 4 remote play or EA account services on iOS by restarting your streaming app and checking for updates in the App Store. Reconnecting your Wi-Fi can also resolve streaming lag.
Check
Find out if The Sims 4 online gallery or EA login services are down on iOS by checking the EA Help status page. You can also check community forums to see if other users are reporting outages.
About

What happens when The Sims 4 goes down

The Sims 4 is a life simulation game, and its online services affect sign-in, Gallery access, and downloaded content. When you search "is The Sims 4 down right now," you can also check "is The Sims 4 working" here before changing anything.

An outage can block sign-in and Gallery uploads, while local saved games may still open. The last 24 hours brought 0 user reports, and the 24-hour uptime is 100.00%. The Sims 4 down detector may show the same pattern, especially if The Sims 4 not working today affects several regions.

Servers and network

The Sims 4 IP address, servers and network

IPv4 address
23.36.156.190
IPv6 addresses
2a02:26f0:ab00:482::1127
Show all 5
  • 2a02:26f0:ab00:49e::1127
  • 2a02:26f0:ab00:4a6::1127
  • 2a02:26f0:ab00:4ac::1127
  • 2a02:26f0:ab00:4b9::1127
Network
AS16625 · Akamai Technologies, Inc., registered in the United States
Served through
Akamai
DNS hosted by
Akamai
HTTPS certificate
Issued by DigiCert Inc, valid until 26 Dec 2026 (54 days)
HTTP/3
Supported
Our check
Answered in 85 ms

Checked from our server in Frankfurt, Germany, 33 h ago, for www.ea.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.ea.com. Fastest from Frankfurt (37 ms), slowest from Madrid (279 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp37 ms2.23.244.194
ViennaAustriaUp173 ms23.217.48.162
MilanItalyUp44 ms184.25.52.194
ParisFranceUp102 ms23.46.188.163
AmsterdamNetherlandsUp49 ms23.220.112.161
MadridSpainUp279 ms2.17.154.197
WarsawPolandUp221 ms23.36.156.190
Los AngelesUSAUp185 ms2.18.216.176
São PauloBrazilUp69 ms2.17.128.169
SingaporeSingaporeUp162 ms104.119.106.192
TokyoJapanUp261 ms23.35.100.166

Checked with check-host.net from its servers in these cities 33 h ago, for www.ea.com. Time is how long each server took to load the page.

Questions

The Sims 4 FAQ

Is The Sims 4 down right now?
The live status is operational, based on 0 crowd-sourced outage reports from the last 24 hours. If you searched "is The Sims 4 down" or "is The Sims 4 down right now," this page gives the current report count rather than relying on a single complaint. A report spike can point to EA app sign-in trouble, console access problems, or a wider service outage. The Sims 4 has 100.00% uptime over the past 24 hours, and the last recorded outage was more than 24 hours ago.

What is the The Sims 4 server status?
The Sims 4 server status is currently listed as operational. Our crowd reports cover login failures, connection errors, missing online features, and trouble reaching the game. The Sims 4 network status can differ by platform or region, so a normal reading here does not rule out a local EA account or console issue. Check the report timeline before treating one failed launch as a wider outage.

Why is The Sims 4 not working today?
The Sims 4 can fail to start because the EA app has lost its session, a game update has stalled, or your platform cannot reach the service. Restart the EA app and your console or PC, then check for pending game updates. Searches for "The Sims 4 outage today 2026" can rise during maintenance, but a sharp increase in reports is stronger evidence of a wider problem than one failed launch.

How do I check if The Sims 4 is down?
Use this page as a The Sims 4 down detector and compare the live status with the recent report volume. A sudden jump in 0 reports, paired with failed logins from several platforms, points to a service issue. If the count stays low, test another online game and restart the EA app before checking The Sims 4 again. That gives you a better answer to "is The Sims 4 working" than a single local error.
For your site

Put the The Sims 4 status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

The Sims 4 status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/the-sims-4/"><img src="https://isitdownrightnow.app/badge/the-sims-4.svg" alt="The Sims 4 status" height="20"></a>
Markdown, for README files
[![The Sims 4 status](https://isitdownrightnow.app/badge/the-sims-4.svg)](https://isitdownrightnow.app/services/the-sims-4/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track The Sims 4

The status on this page comes from user-submitted problem reports for The Sims 4, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for The Sims 4, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from The Sims 4's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.