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EA App ea.com

Is EA App down right now? Live status and outage tracker

No, EA App is up.

No outage detected, and no user reports in the last hour.

Live Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

9 reports in total, counted in 15-minute windows

No problem reports came in for EA App in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 9 reports. Worldwide, most recent reports were about server connection (50%) and login (17%). There has been no spike in reports since 13 October. These are user reports from the US, where most people report EA App problems.

Around the world right now: normal in 71 other countries. By country

NormalClose to the usual level24 h · 9 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

3 reports, 11 h ago

Last 24 hours

EA App outages and problems

In the past 24 hours, 9 user reports came in for EA App. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for EA App stayed at their usual level the whole time.

This month

EA App in November 2026

Problem reports in November: 2

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for EA App worldwide.

Server Connection50%
Login17%
Game Play17%
Game Launch17%

Share of 6 recent reports that said what was wrong, from every country listed below.

World map

EA App reports around the world

In the last 24 hours, 33 problem reports about EA App came in from 10 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	Last hour	24 hours
The US numbers above	Normal	3	12
Greece	Normal	0	5
The UK	Normal	0	3
Germany	Normal	0	3
Brazil	Normal	0	3
France	Normal	0	2
Saudi Arabia	Normal	0	2
Poland	Normal	0	1
Norway	Normal	0	1
Pakistan	Normal	0	1
Mexico	Normal	0	0
The Netherlands	Normal	0	0

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

EA App problem spikes, last 30 days

Since 13 October, EA App had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US16
Germany7
Greece5
Brazil3
The UK3
France2
Mexico2
Poland2

Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 October 2026. Monthly reports for all services

Troubleshooting

How to fix EA App not working

EA App is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Restart the EA App and its background service
Close the window, then press Ctrl+Shift+Esc and end every EA entry in Task Manager, including the background service that keeps running after the window goes away. Open it again from the Start menu and sign in. That clears a spinner that never stops, and a library that stays empty.
Clear the app cache
In the app, open the Help menu, choose App recovery, then Clear cache and confirm. Sign in again when it reopens. The stored copy of your session, store and library data can go bad, and clearing it fixes a blank screen or a page that refuses to load while your browser is fine.
Repair the game and check your network
Open your library, click the game tile, then the three dots and Repair, which rechecks the files without a full download. If the app cannot reach EA at all, sign out of any VPN and then open Windows Security, go to Firewall and network protection, and add the app under Allow an app through firewall. A wired connection or a phone hotspot tells you whether the router is the problem.
Reinstall the app and check the status page
Uninstall the EA App from Settings > Apps, then download the installer from EA's help centre and run it; a broken install survives cache clears and repairs. Check the official status page first, because if EA has flagged an outage, reinstalling will not help.

While EA App is down: what to use instead

Console version Console copies skip the desktop launcher.
Mobile game Mobile titles install from the App Store or Google Play, so they still work when the desktop app is down.
EA Help website Use the browser version to check server status and reach support if the app will not open or keeps failing at sign-in.
Official status page The official status page shows whether EA services report problems, which helps you tell a local issue from a wider outage.

Your device

Fix EA App on Windows, Mac, Android and iPhone

EA App on Windows

Fix: To fix the EA App on Windows, run the App Recovery utility from the Start menu to clear the cache, or run the app as an administrator.
Check: You can tell if the EA App is down on Windows if you encounter connection errors like EC:10000 or if the client fails to load your game library.

Command Prompt

ping ea.comTest whether EA App's servers reply

nslookup ea.comCheck that EA App's DNS resolves

tracert ea.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

EA App on Mac

Fix: To fix the EA App on Mac, clear the app cache using the built-in App Recovery tool or reinstall the client.
Check: To check if the EA App is down on Mac, try logging in to see if you get network timeout errors or if the client forces you into offline mode.

Terminal

ping -c 4 ea.comTest whether EA App's servers reply

nslookup ea.comCheck that EA App's DNS resolves

traceroute ea.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

EA App on Android

Fix: To fix EA App account and companion services on Android, clear the cache of your mobile browser or the companion app, and restart your connection.
Check: To check if EA App services are down on Android, attempt to log into your EA account via a mobile browser to see if the pages fail to load.

EA App on iPhone and iPad

Fix: To fix EA App account issues on iOS, clear your Safari browser cache or reinstall the EA companion app from the App Store.
Check: To check if EA App services are down on iOS, verify if you can access the EA login portal or companion app using a different network.

About

What happens when EA App goes down

EA App is EA's desktop client for downloading, updating, and launching games on PC and Mac, and it also handles sign-in and cloud saves for players of EA Sports FC and Battlefield. An outage interrupts your library, downloads, cloud saves, and online matches.

Sign-in fails first: you see a spinning connection screen or an 'Unable to connect to EA servers' message that keeps looping. Then the library goes blank. Downloads and updates stall, and clicking Play does nothing; online modes and friends lists break even when the app opens. Outages are often regional or partial; your friend on another network can sign in while you cannot.

Servers and network

EA App IP address, servers and network

IPv4 address: 2.23.244.194
IPv6 addresses: 2a02:26f0:7100:885::1127
Show all 2
2a02:26f0:7100:8ad::1127
Network: AS16625 · Akamai Technologies, Inc., registered in the Netherlands
Served through: Akamai
DNS hosted by: Akamai
HTTPS certificate: Issued by DigiCert Inc, valid until 26 Dec 2026 (54 days)
HTTP/3: Supported
Our check: Answered in 132 ms

Checked from our server in Frankfurt, Germany, 12 h ago, for www.ea.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.ea.com. Fastest from Frankfurt (36 ms), slowest from Madrid (369 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up	36 ms	2.23.244.194
ViennaAustria	Up	224 ms	23.217.48.162
MilanItaly	Up	118 ms	184.25.52.194
ParisFrance	Up	100 ms	2.20.236.177
AmsterdamNetherlands	Up	69 ms	2.21.156.177
MadridSpain	Up	369 ms	2.17.154.197
WarsawPoland	Up	285 ms	88.221.170.118
Los AngelesUSA	Up	97 ms	2.18.216.176
São PauloBrazil	Up	37 ms	2.17.128.169
SingaporeSingapore	Up	119 ms	104.119.106.192
TokyoJapan	Up	224 ms	23.217.64.194

Checked with check-host.net from its servers in these cities 12 h ago, for www.ea.com. Time is how long each server took to load the page.

Questions

EA App FAQ

Is EA App down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. When the count is normal, check the official status page linked above; if that page is quiet, the trouble is likely on your side. Try another device or network, then sign out and back in. The help centre can tell you if your account or a specific game is the problem.

Why does EA App keep losing connection while a game is downloading?

The app can lose its connection to EA servers during a download, and a dropped Wi-Fi link or a VPN will stop it cold. Close the app from the task manager and start the download again; if the store still loads, the problem is usually the game install rather than your account. Wired Ethernet and a router restart fix many of these stalls.

Can a payment problem in EA App lock me out of the games I already own?

A declined card or a chargeback can freeze the account until billing support clears it. Your installed games stay put. Online features may stop until the hold is lifted. Check the help centre if the hold does not lift, then update the payment method before you buy again.

Why does EA App say my account is already logged in somewhere else?

The service can show an already logged in message when a previous session did not close properly or when someone else uses your account. Sign out of the app on any other device you own, then change your password. If the message keeps returning on the same PC, close the app fully from the task manager before you sign in again.

How do I fix EA App when it opens to a blank screen or says it cannot connect to EA servers?

A blank window or a connection error often comes from a stuck background process or a firewall rule blocking the app. Close the app from the task manager, then restart your PC. Sign in again after the reboot; if the official status page also shows trouble, wait rather than reinstalling the game.

For your site

Put the EA App status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/eaapp/"><img src="https://isitdownrightnow.app/badge/eaapp.svg" alt="EA App status" height="20"></a>

Markdown, for README files

[![EA App status](https://isitdownrightnow.app/badge/eaapp.svg)](https://isitdownrightnow.app/services/eaapp/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track EA App

The status on this page comes from user-submitted problem reports for EA App, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for EA App, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from EA App's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.