Vitens outages and problems
User reports, last 24 hours
992 reports in total, counted in 15-minute windows
No problem reports came in for Vitens in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 992 reports. The last spike in reports was 12 h ago and lasted 17 min. These are user reports from the Netherlands, where most people report Vitens problems.
- NormalClose to the usual level22 h 30 min · 122 reports
- ElevatedMore than 1.5 times the usual level45 min · 33 reports
- OutageMore than twice the usual level and far above the day's average45 min · 837 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 992 user reports came in for Vitens. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was 14 hours ago. The busiest 15-minute window of the day had 637 reports, about 14 hours ago.
-
Elevated reports
Ended 12 h agoLasted 15 min10peak reports
-
Outage
Ended 13 h agoLasted 1 h 15 min637peak reports
Vitens in November 2026
- Problem reports in November (since 4 November)
- 995
Monthly report for November 2026
People who report a problem with Vitens to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- Stroom
- Rekeningen betalen
- Gas
- Water
Vitens problem spikes, last 30 days
Since 4 November, Vitens had 1 outage spike and 1 period of elevated reports. The longest lasted 1 h 15 min, on 4 November.
-
Elevated reports
Wed 4 Nov, 15:01–15:18Lasted 17 min10peak reports
-
Outage
Lasted 1 h 15 min676peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Vitens not working
Vitens is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach vitens.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Vitens.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Vitens is down: what to use instead
- Storingen en werkzaamheden If the main site is slow, this Vitens page may still show planned work or known water interruptions for your address.
- Customer service by phone If you have no water or a leak before the website works again, call the company so staff can check your address.
- Paper bill or bank app If you need payment details, use a recent bill or your bank app until the account pages load.
Problems at the same time as Vitens
Since 4 November, all 2 of Vitens's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet2 times
- Klarmobil2 times
- Postbank2 times
- Sainsbury’s2 times
- Banco do Brasil2 times
- GOV.BR2 times
How many of Vitens's spikes overlapped one of theirs.
During the latest spike
Vitens: Wed 4 Nov, 15:01 to 15:18
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- Banco do Brasil, outage,09:33 to 21:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- ITV, outage,10:18 to 17:48
- USPS, outage,10:48 to 5 Nov 02:03
- NatWest, outage,11:18 to 17:33
62 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Vitens problems
The busiest hour for reports about Vitens is 12:00 to 13:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0.07 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.02 reports on an average day
- 05:00 to 06:00: 0.13 reports on an average day
- 06:00 to 07:00: 0.21 reports on an average day
- 07:00 to 08:00: 0.13 reports on an average day
- 08:00 to 09:00: 0.22 reports on an average day
- 09:00 to 10:00: 0.33 reports on an average day
- 10:00 to 11:00: 0.18 reports on an average day
- 11:00 to 12:00: 0.23 reports on an average day
- 12:00 to 13:00: 1.6 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0.45 reports on an average day
- 15:00 to 16:00: 0.48 reports on an average day
- 16:00 to 17:00: 0.52 reports on an average day
- 17:00 to 18:00: 0.2 reports on an average day
- 18:00 to 19:00: 0.24 reports on an average day
- 19:00 to 20:00: 0.17 reports on an average day
- 20:00 to 21:00: 0.27 reports on an average day
- 21:00 to 22:00: 0.11 reports on an average day
- 22:00 to 23:00: 0.1 reports on an average day
- 23:00 to 00:00: 0.1 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 41 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Vitens IP address, servers and network
Checking vitens.nl from our server…
Service updates from @vitensstoringen
No posts about problems from @vitensstoringen in the last 14 days. The latest is from .
Contact Vitens support
- Help centrevitens.nl/overvitens/water/storingenwerkzaamheden/Paginas/default.aspx
- Websitevitens.nl/thuis/Paginas/default.aspx
- X (Twitter)x.com/vitensstoringen
Tip: Vitens doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Vitens
The status on this page comes from user-submitted problem reports for Vitens, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Vitens, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Vitens doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.