Vumatel outages and problems
In the past 24 hours, 192 user reports came in for Vumatel. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Vumatel in October 2026
- Problem reports in October (since 28 October)
- 217
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Vumatel.
Share of 49 recent reports that said what was wrong.
Where Vumatel problem reports come from
The map shows where recent problem reports for Vumatel came from in South Africa. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Vumatel problem spikes, last 30 days
Since 28 October, Vumatel had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Vumatel not working
Vumatel is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach vumatel.co.za over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Vumatel.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Vumatel is down: what to use instead
- Mobile hotspot Use your phone's data as a hotspot when the fibre line drops and you need email or a browser on a laptop.
- Fixed LTE router A fixed LTE router from a mobile network keeps a desktop online through a longer outage.
- Public Wi-Fi A cafe, library or coworking space with public Wi-Fi lets you send the urgent file while the line is dead.
- Offline copies Download shows, maps and documents before an outage so you have something to work or watch without a connection.
When people report Vumatel problems
The busiest hour for reports about Vumatel is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.01 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0.09 reports on an average day
- 03:00 to 04:00: 0.05 reports on an average day
- 04:00 to 05:00: 0.09 reports on an average day
- 05:00 to 06:00: 0.49 reports on an average day
- 06:00 to 07:00: 0.21 reports on an average day
- 07:00 to 08:00: 0.8 reports on an average day
- 08:00 to 09:00: 0.87 reports on an average day
- 09:00 to 10:00: 1.1 reports on an average day
- 10:00 to 11:00: 0.81 reports on an average day
- 11:00 to 12:00: 0.29 reports on an average day
- 12:00 to 13:00: 0.31 reports on an average day
- 13:00 to 14:00: 0.25 reports on an average day
- 14:00 to 15:00: 0.31 reports on an average day
- 15:00 to 16:00: 0.69 reports on an average day
- 16:00 to 17:00: 0.57 reports on an average day
- 17:00 to 18:00: 0.65 reports on an average day
- 18:00 to 19:00: 0.59 reports on an average day
- 19:00 to 20:00: 0.69 reports on an average day
- 20:00 to 21:00: 0.37 reports on an average day
- 21:00 to 22:00: 0.19 reports on an average day
- 22:00 to 23:00: 0.3 reports on an average day
- 23:00 to 00:00: 0.16 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 51 reports on an average Wednesday
- Thursday: 25 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Vumatel IP address, servers and network
Checking vumatel.co.za from our server…
Service updates from @vumatel
No posts about problems from @vumatel in the last 14 days. The latest is from .
How we track Vumatel
The status on this page comes from user-submitted problem reports for Vumatel, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Vumatel, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Vumatel doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.