Vodacom outages and problems
In the past 24 hours, 271 user reports came in for Vodacom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 10 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 13 h agoLasted 30 min10peak reports
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Elevated reports
Ended 16 h agoLasted 15 min10peak reports
Vodacom in October 2026
- Problem reports in October (since 28 October)
- 289
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Vodacom.
Share of 70 recent reports that said what was wrong.
Vodacom problem spikes, last 30 days
Since 28 October, Vodacom had 1 outage spike and 2 periods of elevated reports. The longest lasted 30 min, on 28 October.
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Outage
Wed 28 Oct, 20:35–21:05Lasted 30 min13peak reports
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Elevated reports
Wed 28 Oct, 18:18–18:35Lasted 17 min10peak reports
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Elevated reports
Wed 28 Oct, 16:58–17:15Lasted 17 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Vodacom not working
Vodacom is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach vodacom.co.za over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Vodacom.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Vodacom is down: what to use instead
- Wi-Fi Use home or public Wi-Fi to send messages when mobile data drops.
- Second SIM An MTN or Telkom SIM in a spare phone keeps calls and mobile data working when the main network keeps failing.
- Landline or VoIP A landline or VoIP service reaches people by voice when mobile calls will not connect.
- Card or cash Buy airtime or data at a retailer with a card or cash if the app will not complete a purchase and you need credit.
Problems at the same time as Vodacom
Since 28 October, all 3 of Vodacom's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football3 times
- TalkTalk3 times
- Rogers3 times
- TD Canada Trust3 times
- RBC Royal Bank of Canada3 times
- Character.AI3 times
How many of Vodacom's spikes overlapped one of theirs.
During the latest spike
Vodacom: Wed 28 Oct, 20:35 to 21:05
- ESPN Fantasy Football, outage,27 Oct 19:50 to 29 Oct 10:20
- TalkTalk, outage,08:44 to 20:39, 20:56 to 21:11
- Rogers, outage,10:09 to 29 Oct 02:50
- TD Canada Trust, outage,11:20 to 22:35
- RBC Royal Bank of Canada, outage,11:50 to 29 Oct 01:05
- Character.AI, outage,12:35 to 29 Oct 04:05
- Honda Link, outage,12:35 to 22:20
- ADP, outage,12:50 to 29 Oct 01:05
46 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Vodacom problems
The busiest hour for reports about Vodacom is 08:00 to 09:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0 reports on an average day
- 01:00 to 02:00: 0.08 reports on an average day
- 02:00 to 03:00: 0.01 reports on an average day
- 03:00 to 04:00: 0.12 reports on an average day
- 04:00 to 05:00: 0.14 reports on an average day
- 05:00 to 06:00: 0.27 reports on an average day
- 06:00 to 07:00: 0.53 reports on an average day
- 07:00 to 08:00: 0.99 reports on an average day
- 08:00 to 09:00: 1.3 reports on an average day
- 09:00 to 10:00: 0.89 reports on an average day
- 10:00 to 11:00: 0.57 reports on an average day
- 11:00 to 12:00: 0.5 reports on an average day
- 12:00 to 13:00: 0.51 reports on an average day
- 13:00 to 14:00: 0.41 reports on an average day
- 14:00 to 15:00: 0.68 reports on an average day
- 15:00 to 16:00: 0.83 reports on an average day
- 16:00 to 17:00: 0.76 reports on an average day
- 17:00 to 18:00: 0.41 reports on an average day
- 18:00 to 19:00: 0.65 reports on an average day
- 19:00 to 20:00: 0.75 reports on an average day
- 20:00 to 21:00: 0.53 reports on an average day
- 21:00 to 22:00: 0.32 reports on an average day
- 22:00 to 23:00: 0.12 reports on an average day
- 23:00 to 00:00: 0.18 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 58 reports on an average Wednesday
- Thursday: 33 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Vodacom IP address, servers and network
Checking vodacom.co.za from our server…
Service updates from @vodacom
No posts about problems from @vodacom in the last 14 days. The latest is from .
How we track Vodacom
The status on this page comes from user-submitted problem reports for Vodacom, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Vodacom, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Vodacom doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.