VIX outages and problems
User reports, last 24 hours
8 reports in total, counted in 15-minute windows
No problem reports came in for VIX in the last hour, against about 3 at this time on a usual day. Over the last 24 hours there were 8 reports. There has been no spike in reports since 3 November. These are user reports from Mexico, where most people report VIX problems.
- NormalClose to the usual level24 h · 8 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAbout 3 an hour now
In the past 24 hours, 8 user reports came in for VIX. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
VIX in November 2026
- Problem reports in November (since 3 November)
- 9
Monthly report for November 2026
People who report a problem with VIX to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Sitio web
- App
- Streaming de video
- Canal en vivo
VIX problem spikes, last 30 days
Since 3 November, VIX had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix VIX not working
VIX is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach vix.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not VIX.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While VIX is down: what to use instead
- VIX website If the mobile or TV app hangs, try vix.com in a browser and sign in there.
- Netflix Use it when you just need another film or series until the service comes back.
- Prime Video It helps if your Amazon account is already set up and you want a quick streaming fallback.
- YouTube Try it for clips, trailers, music, or free video when a full streaming replacement is enough.
VIX IP address, servers and network
Checking vix.com from our server…
Service updates from @VIX
No posts about problems from @VIX in the last 14 days. The latest is from .
Contact VIX support
Tip: VIX doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the VIX status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/vix/"><img src="https://isitdownrightnow.app/badge/vix.svg" alt="VIX status" height="20"></a>[](https://isitdownrightnow.app/services/vix/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track VIX
The status on this page comes from user-submitted problem reports for VIX, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for VIX, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. VIX doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.