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Is Astound down right now? Live status and outage tracker

No, Astound is up.

No widespread outage detected. 37 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 42 flowing, 44 slow (elevated), 10 jammed (outage)

User reports, last 24 hours

2,914 reports in total, counted in 15-minute windows

  • Normal
  • Elevated
  • Outage
  • Usual level

In the last hour, 37 problem reports came in for Astound, against about 24 at this time on a usual day. Over the last 24 hours there were 2,914 reports, most about broadband internet (64%) and wifi (28%), from 101 areas led by Seattle, WA and Chicago, IL. The last spike in reports was 53 min ago and lasted 15 min. These are user reports from the US, where most people report Astound problems.

In the past 24 hours, 2,914 user reports came in for Astound. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 89.58% uptime for the day. The most recent spike big enough to count as an outage was 16 hours ago. The busiest 15-minute window of the day had 183 reports, about 19 hours ago.
Reports, last hour
37
31% on the hour before
Uptime, 24 h
89.58%
2 h 30 min of outage
Last outage
13 h ago
Lasted 11 h 15 min
Busiest 15 minutes
183
183 reports, 19 h ago
Last 24 hours

Astound outages and problems

In the past 24 hours, 2,914 user reports came in for Astound. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 89.58% uptime for the day.

The most recent spike big enough to count as an outage was 16 hours ago. The busiest 15-minute window of the day had 183 reports, about 19 hours ago.

  • Elevated reports
    Ended 2 h ago
    Lasted 15 min
    20peak reports
  • Elevated reports
    Ended 3 h ago
    Lasted 15 min
    22peak reports
  • Elevated reports
    Ended 4 h ago
    Lasted 2 h
    22peak reports
  • Elevated reports
    Ended 7 h ago
    Lasted 15 min
    13peak reports
  • Elevated reports
    Ended 8 h ago
    Lasted 15 min
    10peak reports
This month

Astound in October 2026

Problem reports in October (since 27 October)
3,091
Most reported this month
No. 14 of 1,020

Monthly report for October 2026

What people said was wrong in recent problem reports for Astound, as a share of those reports:

  • 64% Broadband Internet
  • 28% WiFi
  • 7% Fixed Wireless Internet
Report map

Where Astound problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 101 areas. The most came from around Seattle, WA, Chicago, IL and Portland, OR. Share of recent reports by area, named after its biggest town:

  • 63% Seattle, WA
  • 5% Chicago, IL
  • 4% Portland, OR
  • 3% Sacramento, CA
  • 3% Philadelphia, PA
  • 2% Allentown, PA

From 2,728 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Astound problem spikes, last 30 days

Since 27 October, Astound had 1 outage spike and 6 periods of elevated reports. The longest lasted 12 h 36 min, on 27 October.

  • Elevated reports
    Wed 28 Oct, 20:03–20:18
    Lasted 15 min
    15peak reports
  • Elevated reports
    Wed 28 Oct, 19:18–19:38
    Lasted 20 min
    20peak reports
  • Elevated reports
    Wed 28 Oct, 15:03–18:03
    Lasted 3 h
    22peak reports
  • Elevated reports
    Wed 28 Oct, 14:18–14:38
    Lasted 20 min
    17peak reports
  • Elevated reports
    Wed 28 Oct, 13:35–13:52
    Lasted 16 min
    10peak reports
  • Elevated reports
    Wed 28 Oct, 12:35–13:18
    Lasted 43 min
    10peak reports
  • Outage
    Tue 27 Oct, 19:50–08:26
    Lasted 12 h 36 min
    207peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Astound not working

Astound is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach astound.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Astound.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Astound is down: what to use instead

  • Mobile hotspot Switch your phone to mobile data and turn on its hotspot when you need a connection for work or a streaming app.
  • Public Wi-Fi Use library or cafe Wi-Fi for email and basic browsing when your home connection drops and you can wait to sign in to sensitive accounts.
  • Mobile phone Make calls on your mobile phone or a messaging app if your home phone service is part of the outage.
  • Help centre Open the help centre page on mobile data when you need a contact route other than the app.
Same time

Problems at the same time as Astound

Since 27 October, all 7 of Astound's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Astound's spikes overlapped one of theirs.

During the latest spike

Astound: Wed 28 Oct, 20:03 to 20:18

24 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

Astound IP address, servers and network

Checking astound.com from our server…

For your site

Put the Astound status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Astound status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/wave-broadband/"><img src="https://isitdownrightnow.app/badge/wave-broadband.svg" alt="Astound status" height="20"></a>
Markdown, for README files
[![Astound status](https://isitdownrightnow.app/badge/wave-broadband.svg)](https://isitdownrightnow.app/services/wave-broadband/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Astound

The status on this page comes from user-submitted problem reports for Astound, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Astound, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Astound doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.