UniCredit outages and problems
User reports, last 24 hours
169 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for UniCredit, and at this time of day there are usually almost none. Over the last 24 hours there were 169 reports. Worldwide, most recent reports were about funds transfer (35%) and app (24%). The last spike in reports was 1 h ago and lasted 30 min. These are user reports from Italy, where most people report UniCredit problems.
Around the world right now: normal in 4 other countries. Most reports in the last hour: Hungary 1. By country
- NormalClose to the usual level22 h 30 min · 87 reports
- ElevatedMore than 1.5 times the usual level45 min · 31 reports
- OutageMore than twice the usual level and far above the day's average45 min · 51 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 169 user reports came in for UniCredit. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 25 reports, about 2 hours ago.
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Outage
Ended 1 h agoLasted 30 min25peak reports
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Outage
Ended 17 h agoLasted 1 h 15 min14peak reports
UniCredit in November 2026
- Problem reports in November (since 3 November)
- 170
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for UniCredit worldwide.
Share of 34 recent reports that said what was wrong, from every country listed below.
UniCredit reports around the world
In the last 24 hours, 169 problem reports about UniCredit came in from 2 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Italy numbers above | Normal | 41 | 168 |
| Hungary | Normal | 1 | 1 |
| Slovakia | Normal | 0 | 0 |
| Romania | Normal | 0 | 0 |
| Czechia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
UniCredit problem spikes, last 30 days
Since 3 November, UniCredit had 2 outage spikes. The longest lasted 1 h 15 min, on 4 November.
-
Outage
Thu 5 Nov, 01:18–01:48Lasted 30 min29peak reports
-
Outage
Wed 4 Nov, 09:18–10:33Lasted 1 h 15 min18peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Italy168
- Hungary1
- Czechia0
- Romania0
- Slovakia0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix UniCredit not working
UniCredit is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach unicredit.it over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not UniCredit.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While UniCredit is down: what to use instead
- Banca via Internet Try the website from a browser if the app will not open or gets stuck before showing balances and transfers.
- App Mobile Banking Use the mobile app if the website login page fails, since account checks and card controls may still load there.
- Card or cash Pay with your debit or credit card, or withdraw cash at an ATM, when in-app payment or transfer screens are not loading.
- Phone support or branch Call the bank from the number on your card, or go to a branch, if you need to block a card or handle something that cannot wait.
Problems at the same time as UniCredit
Since 3 November, all 2 of UniCredit's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of UniCredit's spikes overlapped one of theirs.
During the latest spike
UniCredit: Thu 5 Nov, 01:18 to 01:48
- GOV.BR, outage,4 Nov 10:18 to 02:18
- USPS, outage,4 Nov 10:48 to 02:03
- Facebook, outage,4 Nov 13:47 to 03:02
- Sam's Club, outage,4 Nov 15:18 to 02:33
- Capital One, outage,4 Nov 16:48 to 03:03
- Bell Canada, outage,4 Nov 20:03 to 03:03
- Koodo, outage,4 Nov 20:03 to 02:03
- Reddit, outage,4 Nov 21:17 to 03:02
65 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report UniCredit problems
The busiest hour for reports about UniCredit is 01:00 to 02:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.02 reports on an average day
- 01:00 to 02:00: 0.8 reports on an average day
- 02:00 to 03:00: 0.04 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.24 reports on an average day
- 08:00 to 09:00: 0.2 reports on an average day
- 09:00 to 10:00: 0.35 reports on an average day
- 10:00 to 11:00: 0.11 reports on an average day
- 11:00 to 12:00: 0.23 reports on an average day
- 12:00 to 13:00: 0.09 reports on an average day
- 13:00 to 14:00: 0.11 reports on an average day
- 14:00 to 15:00: 0.26 reports on an average day
- 15:00 to 16:00: 0.24 reports on an average day
- 16:00 to 17:00: 0.02 reports on an average day
- 17:00 to 18:00: 0.03 reports on an average day
- 18:00 to 19:00: 0.14 reports on an average day
- 19:00 to 20:00: 0.18 reports on an average day
- 20:00 to 21:00: 0.31 reports on an average day
- 21:00 to 22:00: 0.11 reports on an average day
- 22:00 to 23:00: 0.09 reports on an average day
- 23:00 to 00:00: 0.12 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.11 reports on an average Tuesday
- Wednesday: 20 reports on an average Wednesday
- Thursday: 7.5 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
UniCredit IP address, servers and network
Checking unicredit.it from our server…
Service updates from @UniCredit_PR
No posts about problems from @UniCredit_PR in the last 14 days. The latest is from .
Contact UniCredit support
- Help centreunicredit.it/it/privatebanking/soluzionibancarie/visa-infinite/visa-infinite-2010/garanzie-e-assistenza.html
- Websiteunicredit.it
- X (Twitter)x.com/UniCredit_PR
- Facebookfacebook.com/317939168266099
Tip: UniCredit doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track UniCredit
The status on this page comes from user-submitted problem reports for UniCredit, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for UniCredit, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. UniCredit doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.