Turkish Airlines outages and problems
No user reports came in for Turkish Airlines in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Turkish Airlines
What went wrong
What people said was wrong in recent problem reports for Turkish Airlines worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Turkish Airlines reports around the world
In the last 24 hours, 7 problem reports about Turkish Airlines came in from 5 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Turkey | Normal | 0 | 3 |
| The US | Normal | 0 | 1 |
| The UK | Normal | 0 | 1 |
| Spain | Normal | 0 | 1 |
| Brazil | Normal | 0 | 1 |
| The UAE | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Taiwan | Normal | 0 | 0 |
| Sweden | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Slovakia | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 31 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Turkish Airlines problem spikes, last 30 days
Since 5 October, Turkish Airlines had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Turkey4
- The US3
- The Philippines2
- Argentina1
- Austria1
- Brazil1
- Denmark1
- Ecuador1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Turkish Airlines not working
Turkish Airlines is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Force close and reopen the app
Close it fully rather than leaving it in the background. On iOS, swipe up from the bottom of the screen and flick the Turkish Airlines card away; on Android, open Recents and swipe it off the list. A stale session clears this way more often than people expect.
Try another connection and the website
Move from Wi-Fi to mobile data, or the reverse, then load the site in a browser. If the page opens fine while the app still stalls on its loading screen, your connection or the app itself is the problem, not the airline.
Clear the cache and sign in again
On Android, go to Settings, Apps, Turkish Airlines, Storage, then tap Clear cache. On iOS, delete the app and reinstall it from the App Store, since there is no cache button to press. Do this when you get stuck in a sign-in loop or the app freezes on the home screen.
Check the help centre for account issues
Booking, refund and check-in problems usually sit on the account side, and the help centre at https://www.turkishairlines.com/en-int/any-questions/ covers those paths. The status at the top of this page shows whether reports for the service are above their usual level, so you can judge if the fault is widespread before you spend time on a fix.
While Turkish Airlines is down: what to use instead
- Website in a browser If the app freezes on login or won't show your booking, open the website on a laptop or phone browser, because online check-in and Manage booking sometimes still load there when the app is the part that's failing.
- Mobile app When the website won't load, try the app.
- Phone line Find the call centre number for your country through the help centre; an agent can rebook or cancel your ticket, so keep your booking reference handy because waits get long during disruptions.
- Airport check-in counter Staff at the airport desk can print your boarding pass and tag your bags with no app involved, so give yourself extra time before the counter closes.
Fix Turkish Airlines on Windows, Mac, Android and iPhone
Turkish Airlines on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the Turkish Airlines website in an Incognito window. Disabling conflicting browser extensions can also resolve loading issues.
- Check
- Verify if the Turkish Airlines website loads on another device connected to the same network. You can also use a network diagnostic tool to check for packet loss to the domain.
ping turkishairlines.comTest whether Turkish Airlines's servers replynslookup turkishairlines.comCheck that Turkish Airlines's DNS resolvestracert turkishairlines.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadTurkish Airlines on Mac
- Fix
- Clear your Safari or Chrome browsing history and disable active VPNs that might block the Turkish Airlines website. You can also try switching to a different web browser.
- Check
- Check if the Turkish Airlines website is reachable by testing it in Safari's Private Browsing mode. Alternatively, check your network connection status in System Settings.
ping -c 4 turkishairlines.comTest whether Turkish Airlines's servers replynslookup turkishairlines.comCheck that Turkish Airlines's DNS resolvestraceroute turkishairlines.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadTurkish Airlines on Android
- Fix
- Clear the Turkish Airlines app cache and data from your device's settings, or reinstall it from the Google Play Store. Ensuring your system WebView is updated can also resolve crashes.
- Check
- Check the Google Play Store to see if a new update is available for the Turkish Airlines app. If the app fails to load, try accessing the service via a mobile web browser.
Turkish Airlines on iPhone and iPad
- Fix
- Force close and restart the Turkish Airlines app, or reinstall it from the App Store. Toggling your Wi-Fi or resetting network settings can also fix connection errors.
- Check
- Visit the App Store to check for any pending updates for the Turkish Airlines app. You can also try loading the Turkish Airlines mobile website to see if the outage is app-specific.
What happens when Turkish Airlines goes down
Turkish Airlines is an international carrier, and travellers and travel agents rely on its website and app for booking, check-in, boarding passes, and Miles&Smiles account tasks. An outage interrupts booking and check-in, and it can leave you without a boarding pass.
The first signs usually appear at sign-in and in the booking flow: the app hangs after you enter your password, and the website stalls when you submit payment. If you get past that, check-in can fail on the seat map or at the boarding pass screen, and the website may drop your session before you finish. Flight status and Miles&Smiles pages can show stale details or refuse to refresh. The trouble can be partial: one region or one booking path fails while other parts load.
Turkish Airlines IP address, servers and network
Checking turkishairlines.com from our server…
Turkish Airlines FAQ
Is Turkish Airlines down right now?
Why does online check-in say it is unavailable for my flight?
My card was charged but the booking never completed. What now?
The app closes itself every time I try to sign in to Miles&Smiles.
I cannot pull up my booking with my reference and surname.
Service updates from @TurkishAirlines
No posts about problems from @TurkishAirlines in the last 14 days. The latest is from .
How we track Turkish Airlines
The status on this page comes from user-submitted problem reports for Turkish Airlines, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Turkish Airlines, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Turkish Airlines doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.