Ring outages and problems
In the past 24 hours, 42 user reports came in for Ring. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 45 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
What Ring's status page says
Checking status.ring.com…
What people can report about Ring
What went wrong
What people said was wrong in recent problem reports for Ring worldwide.
Share of 11 recent reports that said what was wrong, from every country listed below.
Ring reports around the world
In the last 24 hours, 69 problem reports about Ring came in from 9 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 4 | 37 |
| The UK | Normal | 0 | 18 |
| Belgium | Normal | 0 | 5 |
| Canada | Normal | 0 | 2 |
| Australia | Normal | 0 | 2 |
| Italy | Normal | 0 | 2 |
| Germany | Normal | 0 | 1 |
| India | Normal | 0 | 1 |
| Ireland | Normal | 0 | 1 |
| The Philippines | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 35 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Ring problem spikes, last 30 days
Since 13 October, Ring had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: 2 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 2 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 15 reports
- Thu 29 Oct: 71 reports
- Fri 30 Oct: 32 reports
- Sat 31 Oct: 42 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US119
- The UK42
- Belgium5
- Australia4
- Canada4
- Germany2
- Spain2
- Italy2
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 October 2026. Monthly reports for all services
How to fix Ring not working
Ring is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ring.com over your own connection, right now. Nothing is sent to us or stored.
Check the official status page
Open the official status page first, because an outage on the service side will make every device look broken. If it reports an incident, wait for the fix; changing your camera settings won't bring it back.
Force quit the app
Swipe the app away from your phone's app switcher, then reopen it. Restart the phone if the app still hangs, since a stale session can leave Live View stuck on a black screen or stop History from loading.
Power-cycle the camera
Unplug the camera or doorbell from power for about 30 seconds, then plug it back in and let it reconnect. On a battery model, take out the battery pack and put it back after a short pause. Don't hold the setup button unless the app tells you to.
Check Device Health and Wi-Fi
In the app, open the device, tap the gear icon, then Device Health to read signal strength and battery level. Weak signal is common at the edge of a house. Move the router closer or add a mesh point, because a camera with a poor link will drop Live View and miss motion alerts.
While Ring is down: what to use instead
- Website access If the app won't load, sign in through a browser to view your cameras or change settings.
- Alexa If you have a linked Echo Show, ask it to show the live feed when the app is unavailable.
- Google Nest If you also own a Nest camera or doorbell, open the Google Home app to check live video and recent events.
- Arlo Use the Arlo app for live video if you have an Arlo camera.
Fix Ring on Windows, Mac, Android and iPhone
Ring on Windows
- Fix
- Clear your web browser's cache and cookies, or try accessing the Ring dashboard in an Incognito window. Ensure your browser is updated to the latest version to support Ring's web portal.
- Check
- Visit the official Ring Status page or attempt to log in to your account at Ring.com. If other websites load but Ring does not, the service is likely experiencing an outage.
ping ring.comTest whether Ring's servers replynslookup ring.comCheck that Ring's DNS resolvestracert ring.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadRing on Mac
- Fix
- Reload the Ring web portal after clearing your browser's history and disabling active ad-blockers. Ensure your browser is updated to prevent compatibility issues with Ring's live view.
- Check
- Check the Ring Status website for ongoing service disruptions affecting web users. If the Ring portal fails to load while other sites work, the issue is on Ring's end.
ping -c 4 ring.comTest whether Ring's servers replynslookup ring.comCheck that Ring's DNS resolvestraceroute ring.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadRing on Android
- Fix
- Force stop the Ring app and clear its cache in your Android system settings, or check the Google Play Store for updates. Reinstalling the app can also resolve persistent connection issues.
- Check
- Open the Ring app to check for connection error banners or failing camera feeds. You can also check the Google Play Store for recent reviews complaining about similar Ring outages.
Ring on iPhone and iPad
- Fix
- Update the Ring app via the App Store, or toggle your iOS device's Wi-Fi connection off and on. If the app still fails, reinstalling it from the App Store often fixes the issue.
- Check
- Look for network error alerts within the Ring app or check if your camera feeds fail to load. If your other iOS apps connect to the internet normally, Ring is likely down.
When people report Ring problems
The busiest hour for reports about Ring is 02:00 to 03:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.21 reports on an average day
- 01:00 to 02:00: 0.29 reports on an average day
- 02:00 to 03:00: 0.6 reports on an average day
- 03:00 to 04:00: 0.58 reports on an average day
- 04:00 to 05:00: 0.37 reports on an average day
- 05:00 to 06:00: 0.28 reports on an average day
- 06:00 to 07:00: 0.26 reports on an average day
- 07:00 to 08:00: 0.29 reports on an average day
- 08:00 to 09:00: 0.09 reports on an average day
- 09:00 to 10:00: 0.05 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0.17 reports on an average day
- 12:00 to 13:00: 0.17 reports on an average day
- 13:00 to 14:00: 0.14 reports on an average day
- 14:00 to 15:00: 0.21 reports on an average day
- 15:00 to 16:00: 0.19 reports on an average day
- 16:00 to 17:00: 0.12 reports on an average day
- 17:00 to 18:00: 0.12 reports on an average day
- 18:00 to 19:00: 0.24 reports on an average day
- 19:00 to 20:00: 0.27 reports on an average day
- 20:00 to 21:00: 0.5 reports on an average day
- 21:00 to 22:00: 0.44 reports on an average day
- 22:00 to 23:00: 0.48 reports on an average day
- 23:00 to 00:00: 0.59 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.5 reports on an average Tuesday
- Wednesday: 5 reports on an average Wednesday
- Thursday: 23 reports on an average Thursday
- Friday: 8.1 reports on an average Friday
- Saturday: 11 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Ring goes down
Ring makes video doorbells and home security cameras you run from its app, and many households rely on it for doorbell alerts and live video. An outage cuts those alerts and feeds.
Live view usually fails first, so opening the app to check a camera or answer a doorbell press gives you a spinner or an offline message instead of video. Notifications can arrive late or not at all. Two-way talk often drops or refuses to connect, and alarm arming or disarming from the app can fail during the same window. Problems tend to be partial and regional; one neighbourhood can lose doorbell alerts while another sees only slow live view and recorded clips with gaps.
Ring IP address, servers and network
- IPv4 addresses
- 44.215.131.131
Show all 3
- 44.215.133.67
- 44.215.139.64
- IPv6
- Not offered
- Network
- AS14618 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon Web Services
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 7 Jan 2027 (67 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 751 ms
Checked from our server in Frankfurt, Germany, 5 days ago, for ring.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Ring FAQ
Is Ring down right now?
Why does my Ring doorbell show offline while other devices on my Wi-Fi stay online?
Why do motion alerts arrive late or not at all on my phone?
Why is there no saved video history for my Ring camera?
Why does Live View spin or fail to connect?
Service updates from @ring
No posts about problems from @ring in the last 14 days. The latest is from .
How we track Ring
The status on this page comes from user-submitted problem reports for Ring, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ring, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Ring's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.