TransferMate outages and problems
No user reports came in for TransferMate in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
TransferMate in October 2026
- Problem reports in October (since 29 October)
- 1
Monthly report for October 2026
People who report a problem with TransferMate to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Funds Transfer
- Login
- Purchases
- Payments
- App
- QR Code
TransferMate reports around the world
In the last 24 hours, 4 problem reports about TransferMate came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Brazil | Normal | 1 | 1 |
| Pakistan | Normal | 0 | 3 |
| The US numbers above | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Russia | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
TransferMate problem spikes, last 30 days
Since 29 October, TransferMate had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Pakistan6
- Brazil1
- Indonesia1
- The US1
- The UAE0
- Argentina0
- Austria0
- Australia0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix TransferMate not working
TransferMate is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach transfermate.com over your own connection, right now. Nothing is sent to us or stored.
Check TransferMate report level
Look at the status banner at the top of this page; it shows whether user problem reports for the service are above their usual level in 15-minute windows over the last 24 hours. If the level is high, wait and try again later because the fault is probably wider than your account.
Reload TransferMate in private mode
Open the sign-in page in a private or incognito window, then sign in again with the same credentials. That clears a stale session without touching your account settings.
Clear TransferMate site data
In Chrome, open the three-dot menu and go to Settings > Privacy and security > Delete browsing data. Choose Cookies and other site data and Cached images and files, set the time range to All time, then reload the sign-in page; old session files can block a login or a payment form.
Re-enter TransferMate beneficiary details
Open the saved beneficiary and compare the account number, IBAN, SWIFT/BIC, and beneficiary name with the bank statement; correct any mismatch by typing the values instead of pasting them. If the payment still fails, upload a fresh copy of the requested document and retry the transfer from a desktop browser.
While TransferMate is down: what to use instead
- Desktop site Use the browser when the app will not load.
- Bank wire Your bank can send an international payment if funds need to move before the service recovers, though rates and processing times differ.
- Wise Wise moves money between currencies for one-off cross-border payments when waiting is not an option.
- PayPal PayPal works for invoices and supplier payments if the recipient accepts it.
Fix TransferMate on Windows, Mac, Android and iPhone
TransferMate on Windows
- Fix
- Clear your browser's cache and cookies, or try accessing TransferMate using an alternative browser like Chrome or Edge. You can also temporarily disable any active VPNs or strict firewall settings that might block secure financial transactions.
- Check
- Check if TransferMate is down on Windows by attempting to open the login portal in an incognito window. If the page fails to load while other secure websites work, the issue is likely on TransferMate's end.
ping transfermate.comTest whether TransferMate's servers replynslookup transfermate.comCheck that TransferMate's DNS resolvestracert transfermate.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadTransferMate on Mac
- Fix
- Clear website data for TransferMate in your Safari preferences, or try using another browser like Chrome. Disabling iCloud Private Relay can also resolve connectivity issues with secure payment portals.
- Check
- To see if TransferMate is down on macOS, try loading the site in Safari Private Browsing. If the platform fails to load across different web browsers, the TransferMate service is likely experiencing an outage.
ping -c 4 transfermate.comTest whether TransferMate's servers replynslookup transfermate.comCheck that TransferMate's DNS resolvestraceroute transfermate.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadTransferMate on Android
- Fix
- Fix TransferMate on Android by clearing your mobile browser's storage or switching to a different browser app. Ensure your VPN is turned off, as secure payment gateways often block unrecognized VPN connections.
- Check
- Test if TransferMate is down on Android by switching from Wi-Fi to mobile data and reloading the portal. If the login page still won't load, TransferMate's servers may be offline.
TransferMate on iPhone and iPad
- Fix
- Clear Safari's history and website data in your iOS Settings to fix TransferMate loading errors. You can also toggle your device's Airplane Mode to reset your network connection.
- Check
- Confirm if TransferMate is down on iOS by trying to access the portal using a private Safari tab. If the connection times out on both Wi-Fi and cellular data, TransferMate is likely facing an outage.
What happens when TransferMate goes down
TransferMate is a business payments platform for cross-border transfers, and businesses and their finance teams rely on it to pay suppliers and invoices in multiple currencies. An outage stops beneficiary setup, payment tracking, payment submission, and API calls from your accounting system.
Login and the dashboard tend to break first, so you get a spinner or a bounce back to sign-in. Payment submission can hang, and API calls from your accounting system time out. Beneficiary edits may not save, which blocks new beneficiaries and account corrections. Problems are often regional or partial, so a failed transfer in one country or currency does not mean the whole service is down.
TransferMate IP address, servers and network
Checking transfermate.com from our server…
TransferMate FAQ
Is TransferMate down right now?
Why is my payment stuck on processing?
I can't log in. What should I check?
Why does TransferMate keep rejecting my beneficiary bank details?
My bulk payment file was rejected. What usually causes that?
How we track TransferMate
The status on this page comes from user-submitted problem reports for TransferMate, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TransferMate, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TransferMate doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.