Wise outages and problems
In the past 24 hours, 2 user reports came in for Wise. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Wise's status page says
Checking status.wise.com…
Wise in October 2026
- Problem reports in October (since 20 October)
- 11
Monthly report for October 2026
People who report a problem with Wise to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Funds Transfer
- Login
- Purchases
- Payments
- App
- QR Code
Wise reports around the world
In the last 24 hours, 17 problem reports about Wise came in from 9 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US | Normal | 0 | 5 |
| The UK numbers above | Normal | 0 | 2 |
| Belgium | Normal | 0 | 2 |
| Canada | Normal | 0 | 2 |
| Australia | Normal | 0 | 2 |
| Germany | Normal | 0 | 1 |
| Denmark | Normal | 0 | 1 |
| Indonesia | Normal | 0 | 1 |
| The Philippines | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Wise problem spikes, last 30 days
Since 20 October, Wise had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: 2 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 2 reports
- Thu 29 Oct: 3 reports
- Fri 30 Oct: 2 reports
- Sat 31 Oct: 2 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US9
- The Philippines8
- Germany4
- The UK4
- Australia2
- Belgium2
- Canada2
- Indonesia2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services
How to fix Wise not working
Wise is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach wise.com over your own connection, right now. Nothing is sent to us or stored.
Check Wise status
Look at the status at the top of this page first. It shows whether user problem reports for Wise are above their usual level, counted in 15-minute windows over the last 24 hours, and it does not ping or probe the service itself. If that level is high, open the official status page or the help centre for updates.
Reload the Wise app or browser
Close the app from the app switcher, then open it again; on iPhone, swipe up from the bottom and swipe the app away, while on Android, open the recent apps screen and swipe it away. If you use the web version, sign out and sign back in from a browser instead of the in-app screen. A stale session can leave a balance or transfer page stuck on a loading spinner.
Switch Wise to mobile data
Turn off Wi-Fi and try mobile data, or move to a different Wi-Fi network; a weak signal or captive portal can make the app spin or fail to load your balance. Check that Airplane Mode is off and that your device has a working data connection.
Clear cache or reinstall Wise
On Android, open Settings, then Apps, then Wise, then Storage and cache, then Clear cache; if that does not help, clear storage, which logs you out and removes local files. On iPhone, there is no app cache button, so delete the app and install it again from the App Store. After you sign back in, check the help centre if a specific transfer or verification screen still fails.
While Wise is down: what to use instead
- Wise website Try the website when the app will not open or a transfer fails to start.
- Bank card A bank card covers purchases if the app cannot process a payment.
- PayPal PayPal pays merchants who accept it while the service is unreachable.
- Revolut If you keep a Revolut balance, its app handles card payments and transfers to other people on Revolut.
Fix Wise on Windows, Mac, Android and iPhone
Wise on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the Wise website in an incognito window. Ensure your firewall or DNS settings are not blocking the Wise web platform.
- Check
- Try loading the Wise login page in a different web browser to see if the issue is browser-specific. You can also check the official Wise status page for ongoing service disruptions.
ping wise.comTest whether Wise's servers replynslookup wise.comCheck that Wise's DNS resolvestracert wise.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadWise on Mac
- Fix
- Clear your Safari or Chrome browsing history and disable any active browser extensions that might interfere with the Wise website. Restarting your Mac can also resolve temporary network conflicts.
- Check
- Attempt to access the Wise web portal using a private browsing window to rule out local cache issues. Check if other secure financial websites load properly to verify your connection.
ping -c 4 wise.comTest whether Wise's servers replynslookup wise.comCheck that Wise's DNS resolvestraceroute wise.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadWise on Android
- Fix
- Clear the Wise app cache and data from your device's settings, and ensure the app is updated to the latest version in the Google Play Store. Switching from Wi-Fi to mobile data can also help resolve connection issues.
- Check
- Check the Google Play Store to see if other users are reporting issues, or try logging into Wise using a mobile web browser. If the browser version works, the issue is likely isolated to the Android app.
Wise on iPhone and iPad
- Fix
- Check the App Store for any pending updates for the Wise app and install them, or try reinstalling the app entirely. You can also toggle Airplane Mode on and off to reset your network connection.
- Check
- Try accessing your Wise account via Safari to see if the platform is accessible outside the iOS app. Check the App Store reviews or the official Wise status page for iOS-specific outage reports.
What happens when Wise goes down
Wise is a money transfer and multi-currency account service used by people sending money abroad and small businesses paying suppliers. An outage interrupts transfers and card payments, along with balance checks and login.
You may see a transfer stall at the confirmation step, card payments can fail at the terminal, the balance screen may keep loading, and login can bounce back to the sign-in page. Transfers and card approvals break first because they need a live check of your balance. Problems are often partial. One transfer route or one country can struggle while the rest of the app works, and the status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; the site does not ping or probe the service itself, so check the official status page or the help centre for confirmation.
Wise IP address, servers and network
- IPv4 addresses
- 104.18.39.116
Show all 2
- 172.64.148.140
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by DigiCert Inc, valid until 15 May 2027 (195 days)
- HTTP/3
- Supported
- Our check
- Answered in 659 ms
Checked from our server in Frankfurt, Germany, 17 h ago, for wise.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from wise.com. Fastest from Warsaw (481 ms), slowest from Madrid (1,100 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 782 ms | 104.18.39.116 |
| ViennaAustria | Up | 818 ms | 172.64.148.140 |
| MilanItaly | Up | 691 ms | 104.18.39.116 |
| ParisFrance | Up | 627 ms | 104.18.39.116 |
| AmsterdamNetherlands | Up | 717 ms | 104.18.39.116 |
| MadridSpain | Up | 1,100 ms | 104.18.39.116 |
| WarsawPoland | Up | 481 ms | 104.18.39.116 |
| Los AngelesUSA | Up | 1,038 ms | 172.64.148.140 |
| São PauloBrazil | Up | 555 ms | 104.18.39.116 |
| SingaporeSingapore | Up | 722 ms | 104.18.39.116 |
| TokyoJapan | Up | 693 ms | 104.18.39.116 |
Checked with check-host.net from its servers in these cities 17 h ago, for wise.com. Time is how long each server took to load the page.
Wise FAQ
Is Wise down right now?
Why does the Wise app say my identity verification is still pending?
Why is my Wise card payment declined?
Why does my transfer show as pending or delayed?
Why can't I log in to my Wise account?
Service updates from @Wise
No posts about problems from @Wise in the last 14 days. The latest is from .
How we track Wise
The status on this page comes from user-submitted problem reports for Wise, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Wise, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Wise's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.