Is ServiceNow Down Right Now? ServiceNow Server Status & Outage Reports Live

Last 24 hours

ServiceNow outages and problems

We haven't logged a single user report for ServiceNow in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for ServiceNow stayed at their usual level the whole time.

Last 30 days

ServiceNow problem spikes, last 30 days

Since 5 October, ServiceNow had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users in Switzerland, kept exactly as this page showed it at the time. This history starts on 5 October 2026, when our archive began. Monthly reports for all services

Troubleshooting

How to fix ServiceNow not working

ServiceNow is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Match the official ServiceNow service status page against our tracker
Open status.servicenow.com first. The banner at the top covers the whole platform, while the rows underneath track single instances grouped by pod, such as us-1 or eu-2, and one degraded pod can strand your helpdesk queue even when everything above it reads green. People type 'service now status' with a space or 'servicenow status' without one, and the answer to both starts at that page. Our tracker reads operational for ServiceNow with 100.00% uptime over the past 24 hours and 0 reports logged; the last outage was more than 24 hours ago. Anyone hunting 'servicenow outage today' can line the vendor page up against those numbers in under a minute.
SSO redirect loop: log in through the backdoor URL
The symptom is unmistakable: your browser bounces between your identity provider and ServiceNow until it dies with ERR_TOO_MANY_REDIRECTS. There is a backdoor. Append login.do to your instance URL (company.service-now.com/login.do), which skips SSO and asks for local credentials. Clear cookies for the service-now.com domain and for your IdP domain if the loop comes back, since one stale session cookie causes most of these. If you checked 'servicenow system status' and found everything operational, this loop is the reason you still cannot log in.
Endless loading and slow lists: fix the ServiceNow client side
A gray screen that says Loading for two minutes is a client problem most of the time. Hard refresh with Ctrl+Shift+R, and close your other instance tabs, because every open tab keeps a live session and the browser chokes once a few of them pile up. Disable heavy extensions on that profile as well. A console error like 'g_form is undefined' or a 403 on a script include points to permissions or a broken customization, and your admin is the one who can fix that. A fair share of our 'servicenow down' reports turns out to be one slow instance, so load a second record or try the mobile app before you search 'is servicenow down' a fourth time.
Network / DNS check before you blame ServiceNow
Ping your instance host, and if the name fails to resolve, flush the resolver with ipconfig /flushdns on Windows or sudo dscacheutil -flushcache on macOS. Test over a phone hotspot too, because corporate proxies and VPN filters block service-now.com subdomains now and then, and a hotspot that loads the instance while your office network stalls tells you where the fault sits. Traceroute narrows it further. A true 'servicenow outage' hits every pod at once, so when people flood in asking 'is servicenow down right now', one company's proxy is the more common answer.

Your device

Fix ServiceNow on Windows, Mac, Android and iPhone

ServiceNow on Windows

Fix: Clear your browser cache and cookies, or try accessing ServiceNow in an Incognito window to resolve loading issues. You can also flush your DNS cache through your system settings to reset your connection.
Check: Verify if ServiceNow is down by attempting to load the portal in a different web browser. You can also check the official ServiceNow Service Status page or contact your organization's IT administrator.

Command Prompt

ping servicenow.comTest whether ServiceNow's servers reply

nslookup servicenow.comCheck that ServiceNow's DNS resolves

tracert servicenow.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

ServiceNow on Mac

Fix: Resolve ServiceNow issues on macOS by clearing your browser's history and disabling conflicting extensions. You can also try renewing your DHCP lease in network settings to refresh your connection.
Check: Check if ServiceNow is down by testing the URL in a private Safari window. If the page fails to load, verify your network connection or check the ServiceNow status dashboard.

Terminal

ping -c 4 servicenow.comTest whether ServiceNow's servers reply

nslookup servicenow.comCheck that ServiceNow's DNS resolves

traceroute servicenow.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

ServiceNow on Android

Fix: Fix the ServiceNow app on Android by clearing its cache and data in your device's app settings. You can also check the Google Play Store for any pending updates to the app.
Check: Determine if ServiceNow is down on Android by attempting to log in via a mobile web browser. If the browser works, the issue may be isolated to the ServiceNow mobile app.

ServiceNow on iPhone and iPad

Fix: Resolve ServiceNow issues on iOS by force-closing the app and checking the App Store for updates. If problems persist, reinstalling the ServiceNow app will clear corrupted local data.
Check: Check if ServiceNow is down on iOS by trying to access your instance using Safari. If both the app and browser fail to connect, check your company's network status or VPN connection.

About

What happens when ServiceNow goes down

ServiceNow is the cloud platform big companies run their helpdesk tickets and incident workflows on, and when it stalls, whole departments feel it at once. Uptime matters here. If you came here asking is ServiceNow down right now, this page runs a live check every few minutes and shows 100.00% uptime over the past 24 hours.

A ServiceNow outage hits at login first. The portal throws a 502, or it takes your password and bounces you right back to the sign-in screen, and everything behind that door freezes: ticket queues stop moving, approvals sit unsent, dashboards time out, and agents fall back on a spreadsheet until the instance returns. We've logged 0 reports in the last 24 hours, and they climb right alongside searches for service now status whenever this happens.

Questions

ServiceNow FAQ

Is ServiceNow down right now?

Right now ServiceNow is operational on our end. The past 24 hours sit at 100.00% uptime, and 0 outage reports landed in that window, which is how we separate a real incident from one frustrated office. Every report comes from a visitor like you. When your login loops or a list view hangs near 90 percent, you report it here, and a sudden pile of matching reports means the platform owns the problem; a flat line beside your dead tab points back at your own network or VPN.

What is the ServiceNow system status?

100.00% uptime across the last 24 hours, 0 reports from visitors, a current state of operational, and a last confirmed outage more than 24 hours ago: that is the ServiceNow service status in one line. Plenty of people type 'service now status' with a space. Either spelling lands on the same numbers. Health also splits by instance and by region, so a tenant in one data center can fail while status.servicenow.com still shows green; when the two disagree, trust your own instance's status page, which your admin can share.

Why is ServiceNow not working today?

Four culprits cover almost every case: a platform incident, a fault on your company's own instance, an SSO failure at the identity provider, or local trouble such as a VPN that eats the sign-in redirect. The symptoms tell them apart. A platform incident throws the 'service unavailable' splash at everyone, SSO trouble bounces you back to the login form, a strained instance makes list views crawl, and a dead MID server kills integrations while the UI keeps loading. Searches for 'ServiceNow outage today' spike whenever something real breaks, and our report counter climbs right beside them. A flat counter points at your side. Try a private window or your phone on cellular before you blame the vendor, because corporate VPNs and stale cookies cause more fake outages than ServiceNow does.

How do I check if ServiceNow is down?

Start with this page, since a down detector works best when it counts real failures from real people: the badge shows operational and refreshes on its own. That is the whole point of a status check like this. For the official side, open status.servicenow.com for platform incidents by region, then get your company's personal instance status page from your admin, because ServiceNow tracks health per instance and the vendor page can look green while yours is red. Then test your end. Open a private window, ask a colleague in another office to load the same record, drop the VPN, and clear your browser cache; if the service still fails after all four, hand your instance ID and the exact timestamps to your admin for a support ticket.

On X

Service updates from @servicenow

How we track ServiceNow

The status on this page comes from user-submitted problem reports for ServiceNow, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ServiceNow, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from ServiceNow's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Is ServiceNow down right now? Live status and outage tracker

User reports, last 24 hours