Total by Verizon outages and problems
In the past 24 hours, 67 user reports came in for Total by Verizon. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Total by Verizon in October 2026
- Problem reports in October (since 27 October)
- 69
Monthly report for October 2026
What people said was wrong in recent problem reports for Total by Verizon, as a share of those reports:
- 38% Mobile Internet
- 38% Mobile Signal
- 15% Website
- 8% Billing
Where Total by Verizon problem reports come from
Recent reports came from 25 areas. The most came from around Dallas, TX, Kansas City, MO and San Jose, CA. Share of recent reports by area, named after its biggest town:
- 8% Dallas, TX
- 6% Kansas City, MO
- 6% San Jose, CA
- 5% Baltimore, MD
- 5% New York City, NY
- 3% Philadelphia, PA
From 63 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Total by Verizon problem spikes, last 30 days
Since 27 October, Total by Verizon had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Total by Verizon not working
Total by Verizon is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach totalwireless.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Total by Verizon.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Total by Verizon is down: what to use instead
- The website Use the website when the app will not load, because a browser can still reach your account or payment page.
- Customer service phone line Call customer service if chat or the app is unavailable and you need account help, since the phone line gives you a separate route that does not depend on the app.
- A refill card Buy a refill card from a retailer when in-app payment fails, then apply it through the website or by phone if those paths work.
- A Wi-Fi network Use Wi-Fi for calls and texts when cellular data fails and your phone supports Wi-Fi calling.
Total by Verizon IP address, servers and network
Checking totalwireless.com from our server…
Service updates from @totalwireless
No posts about problems from @totalwireless in the last 14 days. The latest is from .
Put the Total by Verizon status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/totalwireless/"><img src="https://isitdownrightnow.app/badge/totalwireless.svg" alt="Total by Verizon status" height="20"></a>[](https://isitdownrightnow.app/services/totalwireless/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Total by Verizon
The status on this page comes from user-submitted problem reports for Total by Verizon, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Total by Verizon, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Total by Verizon doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.